From b5abf3253057e4b7faecca9dbfe6751e1400718e Mon Sep 17 00:00:00 2001 From: wanghanlin <1533525126@qq.com> Date: Mon, 10 Aug 2026 14:41:37 +0800 Subject: [PATCH] =?UTF-8?q?=E8=BF=81=E7=A7=BB=E5=88=B0=20TDesign=20?= =?UTF-8?q?=E6=9E=B6=E6=9E=84=E6=97=B6=E6=BC=8F=E6=8E=89=E4=BA=86=E6=96=87?= =?UTF-8?q?=E6=A1=A3=E4=B8=8A=E4=BC=A0=E8=B7=AF=E7=94=B1=E5=92=8C=E8=8F=9C?= =?UTF-8?q?=E5=8D=95=E5=85=A5=E5=8F=A3?= MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit --- client/dist/chatbot-sdk.js | 266 ++++++++++++++++-- client/dist/chatbot-sdk.min.js | 2 +- client/src/api.ts | 24 +- client/src/chat.ts | 84 ++++-- client/src/dom.ts | 87 ++++++ client/src/i18n.ts | 14 + client/src/styles.ts | 95 +++++++ client/src/types.ts | 4 + frontend/auto-imports.d.ts | 2 +- frontend/src/router/index.ts | 2 + frontend/src/stores/navigation.ts | 1 + frontend/src/views/ChatPanel.vue | 11 +- frontend/src/views/DashboardPanel.vue | 18 +- .../com/wok/supportbot/app/ChatPipeline.java | 20 ++ .../com/wok/supportbot/rag/RagPipeline.java | 33 +++ .../supportbot/security/SdkAuthFilter.java | 4 +- .../supportbot/service/DashboardService.java | 202 ++++++++++--- .../service/MessageFeedbackService.java | 22 +- src/main/resources/static/sdk/chatbot-sdk.js | 266 ++++++++++++++++-- .../resources/static/sdk/chatbot-sdk.min.js | 2 +- .../wok/supportbot/MessageFeedbackTests.java | 227 +++++++++++++++ 21 files changed, 1254 insertions(+), 132 deletions(-) create mode 100644 src/test/java/com/wok/supportbot/MessageFeedbackTests.java diff --git a/client/dist/chatbot-sdk.js b/client/dist/chatbot-sdk.js index 45f3b70..4421fbd 100644 --- a/client/dist/chatbot-sdk.js +++ b/client/dist/chatbot-sdk.js @@ -199,6 +199,13 @@ var ChatbotSDK = (function () { // 消息反馈 feedback_up: '有帮助', feedback_down: '没帮助', + feedback_reason_title: '请选择不满意的原因：', + feedback_reason_inaccurate: '信息错误', + feedback_reason_irrelevant: '不相关', + feedback_reason_incomplete: '不完整', + feedback_reason_other: '其他', + feedback_reason_comment_placeholder: '补充说明（可选）', + feedback_reason_submit: '提交', // 提示气泡 teaser_text: '有什么可以帮你的吗？', new_msg_announce: '收到新消息', @@ -266,6 +273,13 @@ var ChatbotSDK = (function () { // Feedback feedback_up: 'Helpful', feedback_down: 'Not helpful', + feedback_reason_title: 'Please tell us why:', + feedback_reason_inaccurate: 'Inaccurate', + feedback_reason_irrelevant: 'Irrelevant', + feedback_reason_incomplete: 'Incomplete', + feedback_reason_other: 'Other', + feedback_reason_comment_placeholder: 'Additional comments (optional)', + feedback_reason_submit: 'Submit', // Teaser teaser_text: 'How can I help you?', new_msg_announce: 'New message received', @@ -457,11 +471,12 @@ var ChatbotSDK = (function () { Object.assign(headers, options.headers); } } - if ((currentConfig === null || currentConfig === void 0 ? void 0 : currentConfig.token) && url.includes('/ai/')) { + // 为受 SdkAuthFilter 保护的路径自动注入 Bearer Token（/ai/** 和 /feedback） + if ((currentConfig === null || currentConfig === void 0 ? void 0 : currentConfig.token) && (url.includes('/ai/') || url.endsWith('/feedback'))) { headers['Authorization'] = `Bearer ${currentConfig.token}`; } const response = await fetch(url, Object.assign(Object.assign({}, options), { headers, signal: controller.signal, mode: 'cors', credentials: 'include' })); - if (response.status === 401 && url.includes('/ai/')) { + if (response.status === 401 && (url.includes('/ai/') || url.endsWith('/feedback'))) { logger.error('SDK 认证失败：Token 缺失或已过期，请重新调用 /open-api/auth/token 换取 Token'); } return response; @@ -724,21 +739,26 @@ var ChatbotSDK = (function () { } // ==================== P0-002: 消息反馈 ==================== /** - * 提交消息反馈（点赞/点踩） + * 提交消息反馈（点赞/点踩），支持点踩原因分类 */ - async function submitFeedbackApi(messageId, feedbackType) { + async function submitFeedbackApi(messageId, feedbackType, reasonCategory, reasonComment) { if (!currentConfig) return false; const url = buildUrl('/feedback'); try { + const body = { + messageId: String(messageId), + conversationId: currentConfig.chatId, + feedbackType, + }; + if (reasonCategory) + body.reasonCategory = reasonCategory; + if (reasonComment) + body.reasonComment = reasonComment; const response = await safeFetch(url, { method: 'POST', headers: { 'Content-Type': 'application/json' }, - body: JSON.stringify({ - messageId: String(messageId), - conversationId: currentConfig.chatId, - feedbackType, - }), + body: JSON.stringify(body), }); if (!response.ok) { logger.error(`反馈提交失败 status=${response.status}`); @@ -2377,6 +2397,101 @@ var ChatbotSDK = (function () { .csk-feedback-btn:active { transform: scale(0.9); } .csk-msg--streaming .csk-feedback-btn { display: none; } +/* ========== 点踩原因选择面板 ========== */ +.csk-feedback-reason { + position: relative; + margin-top: 6px; + padding: 10px 12px; + background: var(--csk-bg); + border: 1px solid var(--csk-border); + border-radius: 8px; + animation: cskFadeIn 0.15s ease; +} +.csk-feedback-reason__title { + font-size: 12px; + color: var(--csk-text-muted); + margin-bottom: 8px; +} +.csk-feedback-reason__options { + display: flex; + flex-wrap: wrap; + gap: 6px; + margin-bottom: 8px; +} +.csk-feedback-reason__btn { + padding: 4px 10px; + font-size: 12px; + border: 1px solid var(--csk-border); + border-radius: 14px; + background: var(--csk-bg); + color: var(--csk-text); + cursor: pointer; + transition: all 0.15s ease; +} +.csk-feedback-reason__btn:hover { + border-color: var(--csk-primary); + color: var(--csk-primary); + background: rgba(var(--csk-primary-rgb), 0.08); +} +.csk-feedback-reason__comment-row { + display: flex; + gap: 6px; +} +.csk-feedback-reason__comment { + flex: 1; + padding: 4px 8px; + font-size: 12px; + border: 1px solid var(--csk-border); + border-radius: 6px; + background: var(--csk-bg); + color: var(--csk-text); + outline: none; +} +.csk-feedback-reason__comment:focus { border-color: var(--csk-primary); } +.csk-feedback-reason__submit { + padding: 4px 10px; + font-size: 12px; + border: none; + border-radius: 6px; + background: var(--csk-primary); + color: #fff; + cursor: pointer; + white-space: nowrap; +} +.csk-feedback-reason__close { + position: absolute; + top: 8px; + right: 8px; + width: 18px; + height: 18px; + border: none; + background: none; + color: var(--csk-text-muted); + cursor: pointer; + padding: 0; + display: flex; + align-items: center; + justify-content: center; + border-radius: 4px; +} +.csk-feedback-reason__close:hover { color: var(--csk-text); background: var(--csk-hover); } +.csk-dark .csk-feedback-reason { background: var(--csk-bg); border-color: var(--csk-border); } +.csk-dark .csk-feedback-reason__btn { + background: rgba(255,255,255,0.06); + border-color: var(--csk-border); + color: var(--csk-text); +} +.csk-dark .csk-feedback-reason__btn:hover { + border-color: var(--csk-primary-light); + color: var(--csk-primary-light); + background: rgba(var(--csk-primary-rgb), 0.15); +} +.csk-dark .csk-feedback-reason__comment { + background: rgba(255,255,255,0.06); + border-color: var(--csk-border); + color: var(--csk-text); +} + /* ========== 历史会话搜索框 ========== */ .csk-history-panel__search-wrap { padding: 8px 10px; @@ -3740,6 +3855,80 @@ var ChatbotSDK = (function () { if (existing) existing.remove(); } + // ==================== 反馈原因选择面板 ==================== + /** 点踩原因选项（与后端 MessageFeedback.reasonCategory 枚举一致） */ + const REASON_OPTIONS = [ + { key: 'inaccurate', labelKey: 'feedback_reason_inaccurate' }, + { key: 'irrelevant', labelKey: 'feedback_reason_irrelevant' }, + { key: 'incomplete', labelKey: 'feedback_reason_incomplete' }, + { key: 'other', labelKey: 'feedback_reason_other' }, + ]; + /** + * 在消息气泡下方展示点踩原因选择面板 + * 用户选择原因后回调 onConfirm(reason, comment)，取消时回调 undefined 参数 + */ + function showFeedbackReasonPanel(wrapper, msgId, onConfirm) { + // 移除已存在的原因面板 + const existing = wrapper.querySelector('.csk-feedback-reason'); + if (existing) + existing.remove(); + const panel = document.createElement('div'); + panel.className = 'csk-feedback-reason'; + // 标题 + const title = document.createElement('div'); + title.className = 'csk-feedback-reason__title'; + title.textContent = t('feedback_reason_title'); + panel.appendChild(title); + // 原因选项按钮 + const optionsRow = document.createElement('div'); + optionsRow.className = 'csk-feedback-reason__options'; + REASON_OPTIONS.forEach((opt) => { + const btn = document.createElement('button'); + btn.type = 'button'; + btn.className = 'csk-feedback-reason__btn'; + btn.textContent = t(opt.labelKey); + btn.addEventListener('click', (e) => { + e.stopPropagation(); + onConfirm(opt.key); + panel.remove(); + }); + optionsRow.appendChild(btn); + }); + panel.appendChild(optionsRow); + // 补充说明输入框（可选） + const commentRow = document.createElement('div'); + commentRow.className = 'csk-feedback-reason__comment-row'; + const commentInput = document.createElement('input'); + commentInput.type = 'text'; + commentInput.className = 'csk-feedback-reason__comment'; + commentInput.placeholder = t('feedback_reason_comment_placeholder'); + commentInput.maxLength = 200; + commentRow.appendChild(commentInput); + const submitBtn = document.createElement('button'); + submitBtn.type = 'button'; + submitBtn.className = 'csk-feedback-reason__submit'; + submitBtn.textContent = t('feedback_reason_submit'); + submitBtn.addEventListener('click', (e) => { + e.stopPropagation(); + const comment = commentInput.value.trim() || undefined; + onConfirm('other', comment); + panel.remove(); + }); + commentRow.appendChild(submitBtn); + panel.appendChild(commentRow); + // 关闭按钮 + const closeBtn = document.createElement('button'); + closeBtn.type = 'button'; + closeBtn.className = 'csk-feedback-reason__close'; + closeBtn.setAttribute('aria-label', t('close')); + closeBtn.innerHTML = ``; + closeBtn.addEventListener('click', (e) => { + e.stopPropagation(); + panel.remove(); + }); + panel.appendChild(closeBtn); + wrapper.appendChild(panel); + } const STORAGE_PREFIX = 'csk_history_'; const MAX_MESSAGES = 200; @@ -4330,6 +4519,7 @@ var ChatbotSDK = (function () { /** * 处理消息反馈：切换 AI 消息的点赞/点踩状态 * 前端状态持久化（存入 messages 数组 + localStorage）+ 调用后端 API 记录反馈 + * 点踩时弹出原因选择弹窗，点赞直接提交 */ function handleFeedback(msgId, value) { if (!messagesContainer$1) @@ -4337,20 +4527,50 @@ var ChatbotSDK = (function () { const msg = messages.find(m => m.id === msgId && m.role === 'ai'); if (!msg) return; - // 切换逻辑：同值取消，异值切换 - const newValue = msg.feedback === value ? undefined : value; - msg.feedback = newValue; - // 更新 DOM 状态 - const wrapper = messagesContainer$1.querySelector(`[data-csk-msg-id="${msgId}"]`); - if (wrapper) - updateFeedbackUI(wrapper, newValue); - // 持久化（localStorage） - if (config$1) - saveMessages(config$1.integrateId, messages); - // 调用后端 API 记录反馈 - if (newValue) { - const feedbackType = newValue === 'up' ? 'THUMBS_UP' : 'THUMBS_DOWN'; - submitFeedbackApi(String(msgId), feedbackType).then(success => { + if (value === 'up') { + // 点赞：直接切换提交，无需原因 + const newValue = msg.feedback === 'up' ? undefined : 'up'; + msg.feedback = newValue; + msg.feedbackReason = undefined; + msg.feedbackComment = undefined; + const wrapper = messagesContainer$1.querySelector(`[data-csk-msg-id="${msgId}"]`); + if (wrapper) + updateFeedbackUI(wrapper, newValue); + if (config$1) + saveMessages(config$1.integrateId, messages); + if (newValue) { + submitFeedbackApi(String(msgId), 'THUMBS_UP').then(success => { + }); + } + return; + } + // 点踩：弹出原因选择弹窗 + if (value === 'down') { + const wrapper = messagesContainer$1.querySelector(`[data-csk-msg-id="${msgId}"]`); + if (!wrapper) + return; + // 如果已点踩，取消（同 SDK 现有行为） + if (msg.feedback === 'down') { + msg.feedback = undefined; + msg.feedbackReason = undefined; + msg.feedbackComment = undefined; + if (wrapper) + updateFeedbackUI(wrapper, undefined); + if (config$1) + saveMessages(config$1.integrateId, messages); + return; + } + // 弹出原因选择面板 + showFeedbackReasonPanel(wrapper, msgId, (reason, comment) => { + msg.feedback = 'down'; + msg.feedbackReason = reason; + msg.feedbackComment = comment; + if (wrapper) + updateFeedbackUI(wrapper, 'down'); + if (config$1) + saveMessages(config$1.integrateId, messages); + submitFeedbackApi(String(msgId), 'THUMBS_DOWN', reason, comment).then(success => { + }); }); } } diff --git a/client/dist/chatbot-sdk.min.js b/client/dist/chatbot-sdk.min.js index b172006..72eedec 100644 --- a/client/dist/chatbot-sdk.min.js +++ b/client/dist/chatbot-sdk.min.js @@ -1 +1 @@ -var ChatbotSDK=function(){"use strict";let e=null;function n(n){e=n||null}const t={info(e,n){},warn(e,n){},error(n,t){if(e)try{const r=t instanceof Error&&t.type||"error";e({message:n,code:String(r),detail:t})}catch(e){}},time(e){},timeEnd:(e,n)=>0,lifecycleInit(e,n){},lifecycleDestroy(e){},lifecycleSend(e,n){},lifecycleReply(e,n){},lifecycleError(e,n,t){},lifecycleClear(e){},lifecycleStreamDone(e,n){},lifecycleCategoryChange(e){}};const r={"zh-CN":{title:"AI 智能助手",minimize:"最小化",close:"关闭",status_online:"在线",role_selector_label:"服务角色",welcome_title:"你好，我是 AI 智能助手",welcome_desc:"有什么可以帮你的吗？在下方输入框开始提问吧～",placeholder:"输入您的问题...",send:"发送",stop:"停止生成",new_message:"新消息",copy:"复制",copied:"已复制",retry:"重新生成",retrying:"重新生成中...",loading:"正在思考...",stream_interrupted:"回复被中断",stream_unstable:"网络不稳定，内容可能不完整",category_placeholder:"选择知识库分类",category_all:"全部分类",category_load_error:"加载分类失败",source_title:"参考来源",source_count:"{n} 条参考来源",source_loading:"加载来源中...",clear:"新对话",history_title:"历史会话",history_empty:"暂无历史会话",history_load_error:"加载会话列表失败",history_delete_confirm:"确定删除该会话？",history_export:"导出",history_delete:"删除",history_search:"搜索会话...",history_group_today:"今天",history_group_yesterday:"昨天",history_group_week:"本周",history_group_earlier:"更早",feedback_up:"有帮助",feedback_down:"没帮助",teaser_text:"有什么可以帮你的吗？",new_msg_announce:"收到新消息",resize:"拖拽缩放窗口",error_network:"网络连接失败，请检查网络",error_offline:"⚠️ 网络连接异常，请检查网络后重试",error_timeout:"请求超时，请稍后重试",error_server:"服务器异常，请稍后重试",error_cors:"跨域请求被拦截，请联系管理员将当前域名加入 API 白名单",error_auth:"鉴权失败，请联系管理员",error_forbidden:"无访问权限，请联系管理员配置",error_not_found:"请求的资源不存在",error_rate_limit:"请求过于频繁，请稍后重试",error_unavailable:"服务暂不可用，请稍后重试",error_unknown:"请求发生未知错误",error_send:"发送失败，请稍后重试",error_stream_unsupported:"浏览器不支持流式读取"},en:{title:"AI Assistant",minimize:"Minimize",close:"Close",status_online:"Online",role_selector_label:"Service",welcome_title:"Hi, I am your AI assistant",welcome_desc:"How can I help you? 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0, 0, 0.10),\n 0 8px 24px rgba(0, 0, 0, 0.08);\n}\n.csk-launcher:active { transform: scale(0.93); }\n.csk-launcher svg {\n width: 30px;\n height: 30px;\n position: relative;\n z-index: 1;\n filter: drop-shadow(0 1px 2px rgba(0, 0, 0, 0.15));\n}\n.csk-launcher img {\n width: 36px;\n height: 36px;\n object-fit: contain;\n position: relative;\n z-index: 1;\n -webkit-user-drag: none;\n user-select: none;\n}\n\n@keyframes csk-launcher-in {\n 0% { opacity: 0; transform: scale(0.5) translateY(16px); }\n 60% { transform: scale(1.06) translateY(-2px); }\n 100% { opacity: 1; transform: scale(1) translateY(0); }\n}\n\n/* ========== 聊天弹窗 ========== */\n.csk-window {\n position: fixed;\n bottom: 24px;\n z-index: 9999;\n width: var(--csk-window-width);\n height: var(--csk-window-height);\n max-height: calc(100vh - 48px);\n background: #fff;\n border-radius: var(--csk-radius);\n box-shadow: var(--csk-shadow-window);\n display: flex;\n flex-direction: column;\n overflow: hidden;\n transform-origin: bottom right;\n transition: opacity 0.24s ease, transform 0.24s cubic-bezier(0.34, 1.2, 0.64, 1), visibility 0.24s;\n opacity: 1;\n transform: translateY(0) scale(1);\n visibility: visible;\n pointer-events: auto;\n}\n.csk-window--right { right: 24px; transform-origin: bottom right; }\n.csk-window--left { left: 24px; transform-origin: bottom left; }\n.csk-window--hidden {\n opacity: 0;\n transform: translateY(12px) scale(0.96);\n visibility: hidden;\n pointer-events: none;\n}\n\n/* ========== 水印层 ========== */\n.csk-watermark {\n position: absolute;\n top: 0;\n left: 0;\n right: 0;\n bottom: 0;\n pointer-events: none;\n user-select: none;\n z-index: 0;\n background-repeat: repeat;\n opacity: 0.8;\n}\n\n/* ========== 头部 ========== */\n.csk-header {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 12px 16px;\n min-height: 60px;\n background: var(--csk-bg-user);\n color: #fff;\n cursor: move;\n user-select: none;\n position: relative;\n flex-shrink: 0;\n}\n.csk-header::after {\n content: '';\n position: absolute;\n left: 0; right: 0; bottom: 0;\n height: 24px;\n background: linear-gradient(to bottom, rgba(0,0,0,0.04), transparent);\n pointer-events: none;\n}\n.csk-header__left {\n display: flex;\n align-items: center;\n gap: 12px;\n min-width: 0;\n}\n.csk-header__avatar {\n width: 38px;\n height: 38px;\n border-radius: 50%;\n background: rgba(255, 255, 255, 0.22);\n backdrop-filter: blur(4px);\n display: flex;\n align-items: center;\n justify-content: center;\n flex-shrink: 0;\n box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.25);\n}\n.csk-header__avatar svg { width: 22px; height: 22px; }\n.csk-header__info {\n display: flex;\n flex-direction: column;\n min-width: 0;\n}\n.csk-header__title {\n font-size: 15px;\n font-weight: 600;\n overflow: hidden;\n text-overflow: ellipsis;\n white-space: nowrap;\n letter-spacing: 0.2px;\n}\n.csk-header__status {\n display: inline-flex;\n align-items: center;\n gap: 5px;\n font-size: 11.5px;\n opacity: 0.9;\n margin-top: 2px;\n}\n.csk-status-dot {\n width: 7px;\n height: 7px;\n border-radius: 50%;\n background: #6EE7B7;\n box-shadow: 0 0 0 0 rgba(110, 231, 183, 0.7);\n animation: csk-status-pulse 2s infinite;\n}\n@keyframes csk-status-pulse {\n 0% { box-shadow: 0 0 0 0 rgba(110, 231, 183, 0.7); }\n 70% { box-shadow: 0 0 0 6px rgba(110, 231, 183, 0); }\n 100% { box-shadow: 0 0 0 0 rgba(110, 231, 183, 0); }\n}\n.csk-header__actions {\n display: flex;\n align-items: center;\n gap: 2px;\n flex-shrink: 0;\n}\n.csk-header__btn,\n.csk-history-btn {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 32px;\n height: 32px;\n border: none;\n background: transparent;\n color: #fff;\n cursor: pointer;\n border-radius: 8px;\n transition: background 0.15s, transform 0.15s;\n}\n.csk-header__btn:hover,\n.csk-history-btn:hover {\n background: rgba(255, 255, 255, 0.2);\n}\n.csk-header__btn:active,\n.csk-history-btn:active { transform: scale(0.92); }\n\n/* ========== 角色选择器 ========== */\n.csk-role-select-wrap {\n display: flex;\n align-items: center;\n flex-shrink: 0;\n margin: 0 4px;\n}\n.csk-role-select {\n appearance: none;\n -webkit-appearance: none;\n padding: 4px 24px 4px 10px;\n border: 1px solid rgba(255, 255, 255, 0.35);\n border-radius: 8px;\n background: rgba(255, 255, 255, 0.15) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6' viewBox='0 0 10 6'%3E%3Cpath d='M1 1l4 4 4-4' stroke='white' stroke-width='1.5' fill='none' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E") no-repeat right 6px center;\n color: #fff;\n font-size: 12px;\n font-family: inherit;\n cursor: pointer;\n outline: none;\n transition: background 0.15s, border-color 0.15s;\n max-width: 120px;\n text-overflow: ellipsis;\n white-space: nowrap;\n}\n.csk-role-select:hover {\n background-color: rgba(255, 255, 255, 0.25);\n border-color: rgba(255, 255, 255, 0.55);\n}\n.csk-role-select:focus {\n border-color: rgba(255, 255, 255, 0.7);\n box-shadow: 0 0 0 2px rgba(255, 255, 255, 0.2);\n}\n.csk-role-select option {\n color: #1F2937;\n background: #fff;\n}\n\n/* ========== 消息区 ========== */\n.csk-messages {\n flex: 1;\n overflow-y: auto;\n padding: 20px 16px 12px;\n background: var(--csk-bg-app);\n scroll-behavior: smooth;\n}\n.csk-messages::-webkit-scrollbar { width: 6px; }\n.csk-messages::-webkit-scrollbar-track { background: transparent; }\n.csk-messages::-webkit-scrollbar-thumb {\n background: #D8DCE3;\n border-radius: 3px;\n}\n.csk-messages::-webkit-scrollbar-thumb:hover { background: #C2C7D0; }\n\n/* 离线提示横幅 */\n.csk-offline-banner {\n display: flex;\n align-items: center;\n justify-content: center;\n gap: 6px;\n padding: 8px 12px;\n margin: 0 0 8px 0;\n border-radius: 8px;\n font-size: 12px;\n line-height: 1.5;\n background: #FEF2F2;\n color: #991B1B;\n border: 1px solid #FECACA;\n}\n.csk-dark .csk-offline-banner {\n background: #450A0A;\n color: #FCA5A5;\n border-color: #7F1D1D;\n}\n\n/* 欢迎空状态 */\n.csk-welcome {\n display: flex;\n flex-direction: column;\n align-items: center;\n justify-content: center;\n text-align: center;\n padding: 48px 24px 32px;\n color: #6B7280;\n animation: csk-fade-in 0.3s ease;\n}\n.csk-welcome__avatar {\n width: 56px;\n height: 56px;\n border-radius: 50%;\n background: var(--csk-bg-user);\n color: #fff;\n display: flex;\n align-items: center;\n justify-content: center;\n margin-bottom: 14px;\n box-shadow: 0 6px 18px rgba(var(--csk-primary-rgb), 0.3);\n}\n.csk-welcome__avatar svg { width: 30px; height: 30px; }\n.csk-welcome__title {\n font-size: 15px;\n font-weight: 600;\n color: #1F2937;\n margin-bottom: 4px;\n}\n.csk-welcome__desc {\n font-size: 13px;\n color: #9CA3AF;\n line-height: 1.6;\n}\n\n/* 消息气泡 */\n.csk-msg {\n display: flex;\n margin-bottom: 12px;\n max-width: 100%;\n word-break: break-word;\n animation: csk-msg-in 0.28s cubic-bezier(0.22, 1, 0.36, 1);\n}\n.csk-msg--user {\n flex-direction: row-reverse;\n align-items: flex-end;\n}\n.csk-msg--ai {\n flex-direction: row;\n align-items: flex-start;\n}\n.csk-msg__avatar {\n width: 30px;\n height: 30px;\n border-radius: 50%;\n display: flex;\n align-items: center;\n justify-content: center;\n flex-shrink: 0;\n margin: 0 8px;\n box-shadow: var(--csk-shadow-bubble);\n}\n.csk-msg__avatar svg { width: 18px; height: 18px; }\n.csk-msg__avatar--ai {\n background: #fff;\n color: var(--csk-primary);\n border: 1px solid var(--csk-border);\n}\n.csk-msg__avatar--user {\n background: var(--csk-bg-user);\n color: #fff;\n}\n.csk-msg__content {\n display: flex;\n flex-direction: column;\n min-width: 0;\n max-width: calc(100% - 46px);\n}\n.csk-msg--user .csk-msg__content { align-items: flex-end; }\n.csk-msg--ai .csk-msg__content { align-items: flex-start; }\n.csk-msg__bubble {\n padding: 10px 14px;\n border-radius: 16px;\n font-size: 14px;\n line-height: 1.6;\n box-shadow: var(--csk-shadow-bubble);\n}\n.csk-msg--user .csk-msg__bubble {\n background: var(--csk-bg-user);\n color: var(--csk-text-user);\n border-radius: 16px 16px 4px 16px;\n}\n.csk-msg--ai .csk-msg__bubble {\n background: var(--csk-bg-ai);\n color: var(--csk-text-ai);\n border-radius: 16px 16px 16px 4px;\n border: 1px solid var(--csk-border);\n}\n.csk-msg__time {\n font-size: 11px;\n color: #9CA3AF;\n margin-top: 3px;\n padding: 0 4px;\n}\n\n/* 元信息行：时间戳居左，操作按钮居右，共用一行 */\n.csk-msg__meta {\n display: flex;\n justify-content: space-between;\n align-items: center;\n margin-top: 3px;\n width: 100%;\n}\n.csk-msg__meta .csk-msg__time { margin-top: 0; }\n\n@keyframes csk-msg-in {\n from { opacity: 0; transform: translateY(8px); }\n to { opacity: 1; transform: translateY(0); }\n}\n@keyframes csk-fade-in {\n from { opacity: 0; }\n to { opacity: 1; }\n}\n\n/* ========== Loading 动画 ========== */\n.csk-loading {\n display: flex;\n align-items: center;\n margin-bottom: 12px;\n animation: csk-msg-in 0.28s ease;\n}\n.csk-loading__avatar {\n width: 30px;\n height: 30px;\n border-radius: 50%;\n background: #fff;\n color: var(--csk-primary);\n border: 1px solid var(--csk-border);\n display: flex;\n align-items: center;\n justify-content: center;\n flex-shrink: 0;\n margin: 0 8px;\n box-shadow: var(--csk-shadow-bubble);\n}\n.csk-loading__avatar svg { width: 18px; height: 18px; }\n.csk-loading__bubble {\n background: #fff;\n border: 1px solid var(--csk-border);\n border-radius: 16px 16px 16px 4px;\n padding: 12px 16px;\n display: flex;\n align-items: center;\n gap: 5px;\n}\n.csk-loading__dot {\n width: 7px;\n height: 7px;\n border-radius: 50%;\n background: #B4B9C2;\n animation: csk-bounce 1.4s ease-in-out infinite both;\n}\n.csk-loading__dot:nth-child(1) { animation-delay: 0s; }\n.csk-loading__dot:nth-child(2) { animation-delay: 0.16s; }\n.csk-loading__dot:nth-child(3) { animation-delay: 0.32s; }\n\n@keyframes csk-bounce {\n 0%, 80%, 100% { transform: scale(0.6); opacity: 0.6; }\n 40% { transform: scale(1); opacity: 1; }\n}\n\n/* ========== 输入区 ========== */\n.csk-input-area {\n padding: 10px 12px 14px;\n background: #fff;\n border-top: 1px solid var(--csk-border);\n flex-shrink: 0;\n}\n.csk-input-wrap {\n display: flex;\n align-items: flex-end;\n gap: 8px;\n background: var(--csk-bg-app);\n border: 1px solid var(--csk-border);\n border-radius: 14px;\n padding: 6px 6px 6px 14px;\n transition: border-color 0.2s, box-shadow 0.2s, background 0.2s;\n}\n.csk-input-wrap--focus {\n border-color: var(--csk-primary);\n background: #fff;\n box-shadow: 0 0 0 3px rgba(var(--csk-primary-rgb), 0.12);\n}\n.csk-input {\n flex: 1;\n border: none;\n background: transparent;\n padding: 8px 0;\n font-size: 14px;\n outline: none;\n font-family: inherit;\n resize: none;\n min-height: 22px;\n max-height: 120px;\n line-height: 1.5;\n color: #1F2937;\n}\n.csk-input::placeholder { color: #9CA3AF; }\n.csk-root .csk-input:focus-visible { outline: none; }\n.csk-send-btn {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 36px;\n height: 36px;\n min-width: 36px;\n border: none;\n border-radius: 10px;\n background: var(--csk-bg-user);\n color: #fff;\n cursor: pointer;\n transition: transform 0.18s, box-shadow 0.18s, opacity 0.18s;\n box-shadow: 0 3px 10px rgba(var(--csk-primary-rgb), 0.3);\n}\n.csk-send-btn:hover:not(:disabled) {\n transform: translateY(-1px);\n box-shadow: 0 5px 14px rgba(var(--csk-primary-rgb), 0.4);\n}\n.csk-send-btn:active:not(:disabled) { transform: scale(0.92); }\n.csk-send-btn:disabled {\n background: #D1D5DB;\n box-shadow: none;\n cursor: not-allowed;\n opacity: 0.7;\n}\n.csk-send-btn svg { width: 18px; height: 18px; }\n\n/* ========== 保密声明脚注 ========== */\n.csk-disclaimer {\n margin-top: 8px;\n padding: 6px 8px 4px;\n font-size: 10px;\n color: #9CA3AF;\n line-height: 1.5;\n user-select: none;\n}\n.csk-disclaimer__title {\n font-weight: 600;\n margin-bottom: 2px;\n color: #9CA3AF;\n}\n.csk-dark .csk-disclaimer { color: #6B7280; }\n.csk-dark .csk-disclaimer__title { color: #6B7280; }\n\n/* ========== 新对话按钮 ========== */\n.csk-clear-btn {\n display: inline-flex;\n align-items: center;\n gap: 5px;\n padding: 5px 12px;\n border: 1px solid var(--csk-border);\n border-radius: 999px;\n background: #fff;\n color: #6B7280;\n font-size: 12px;\n cursor: pointer;\n margin: 0 auto 8px;\n transition: all 0.15s;\n font-family: inherit;\n}\n.csk-clear-btn:hover {\n background: #FEF2F2;\n border-color: #FCA5A5;\n color: #DC2626;\n}\n\n/* ========== P1: 知识库分类下拉 ========== */\n.csk-category-bar {\n display: flex;\n align-items: center;\n padding: 8px 12px;\n border-top: 1px solid var(--csk-border);\n background: #FBFBFC;\n gap: 8px;\n flex-shrink: 0;\n}\n.csk-category-bar__label {\n font-size: 13px;\n white-space: nowrap;\n}\n.csk-category-select {\n flex: 1;\n padding: 6px 28px 6px 10px;\n border: 1px solid var(--csk-border);\n border-radius: 8px;\n font-size: 12.5px;\n color: #374151;\n background: #fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%239CA3AF' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E") no-repeat right 9px center;\n appearance: none;\n -webkit-appearance: none;\n outline: none;\n cursor: pointer;\n font-family: inherit;\n transition: border-color 0.2s, box-shadow 0.2s;\n max-width: 220px;\n}\n.csk-category-select:focus {\n border-color: var(--csk-primary);\n box-shadow: 0 0 0 3px rgba(var(--csk-primary-rgb), 0.12);\n}\n\n/* ========== P1: RAG 引用来源卡片 ========== */\n.csk-sources {\n margin-top: 6px;\n border: 1px solid var(--csk-border);\n border-radius: 12px;\n overflow: hidden;\n font-size: 12px;\n max-width: 100%;\n background: #FAFBFC;\n}\n.csk-sources__header {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 6px 10px;\n background: #F3F4F7;\n cursor: pointer;\n user-select: none;\n transition: background 0.15s;\n}\n.csk-sources__header:hover { background: #ECEEF2; }\n.csk-sources__title {\n display: flex;\n align-items: center;\n gap: 5px;\n font-weight: 500;\n color: #374151;\n}\n.csk-sources__arrow {\n transition: transform 0.2s;\n color: #9CA3AF;\n font-size: 10px;\n}\n.csk-sources--collapsed .csk-sources__arrow { transform: rotate(-90deg); }\n.csk-sources__body {\n border-top: 1px solid var(--csk-border);\n padding: 0;\n}\n.csk-sources--collapsed .csk-sources__body { display: none; }\n.csk-source-item {\n padding: 6px 10px;\n border-bottom: 1px solid #F0F1F4;\n transition: background 0.15s;\n}\n.csk-source-item:last-child { border-bottom: none; }\n.csk-source-item:hover { background: #fff; }\n.csk-source-item__name {\n font-weight: 500;\n color: #1F2937;\n margin-bottom: 2px;\n}\n.csk-source-item__snippet {\n color: #6B7280;\n line-height: 1.5;\n overflow: hidden;\n text-overflow: ellipsis;\n display: -webkit-box;\n -webkit-line-clamp: 2;\n -webkit-box-orient: vertical;\n}\n.csk-source-item__meta {\n font-size: 11px;\n color: #9CA3AF;\n margin-top: 2px;\n}\n\n/* ========== P1: Markdown 渲染样式 ========== */\n.csk-msg--ai .csk-msg__bubble .csk-md-p { margin: 0 0 8px; }\n.csk-msg--ai .csk-msg__bubble .csk-md-p:last-child { margin-bottom: 0; }\n.csk-msg--ai .csk-msg__bubble .csk-md-h1,\n.csk-msg--ai .csk-msg__bubble .csk-md-h2,\n.csk-msg--ai .csk-msg__bubble .csk-md-h3,\n.csk-msg--ai .csk-msg__bubble .csk-md-h4,\n.csk-msg--ai .csk-msg__bubble .csk-md-h5,\n.csk-msg--ai .csk-msg__bubble .csk-md-h6 {\n margin: 14px 0 6px;\n font-weight: 600;\n line-height: 1.3;\n color: #111827;\n}\n.csk-msg--ai .csk-msg__bubble .csk-md-h1 { font-size: 20px; }\n.csk-msg--ai .csk-msg__bubble .csk-md-h2 { font-size: 17px; }\n.csk-msg--ai .csk-msg__bubble .csk-md-h3 { font-size: 15px; }\n.csk-msg--ai .csk-msg__bubble .csk-md-h4 { font-size: 14px; }\n\n.csk-md-code-block {\n position: relative;\n background: #1E293B;\n color: #E2E8F0;\n padding: 12px 14px;\n border-radius: 10px;\n overflow-x: auto;\n margin: 8px 0;\n font-size: 13px;\n line-height: 1.55;\n font-family: 'SF Mono', 'Consolas', 'Menlo', 'Monaco', monospace;\n}\n.csk-md-code-block code {\n background: none;\n padding: 0;\n border-radius: 0;\n font-size: inherit;\n color: inherit;\n}\n.csk-md-inline-code {\n background: rgba(var(--csk-primary-rgb), 0.1);\n color: var(--csk-primary);\n padding: 1px 6px;\n border-radius: 5px;\n font-size: 13px;\n font-family: 'SF Mono', 'Consolas', 'Menlo', 'Monaco', monospace;\n}\n.csk-msg--ai .csk-msg__bubble .csk-md-ul,\n.csk-msg--ai .csk-msg__bubble .csk-md-ol {\n padding-left: 22px;\n margin: 6px 0;\n}\n.csk-msg--ai .csk-msg__bubble .csk-md-ul li,\n.csk-msg--ai .csk-msg__bubble .csk-md-ol li { margin-bottom: 4px; }\n.csk-md-blockquote {\n border-left: 3px solid var(--csk-primary);\n padding: 2px 12px;\n margin: 8px 0;\n color: #6B7280;\n background: rgba(var(--csk-primary-rgb), 0.05);\n border-radius: 0 6px 6px 0;\n}\n.csk-md-link {\n color: var(--csk-primary);\n text-decoration: none;\n border-bottom: 1px solid rgba(var(--csk-primary-rgb), 0.3);\n transition: border-color 0.15s;\n}\n.csk-md-link:hover { border-bottom-color: var(--csk-primary); }\n.csk-md-hr {\n border: none;\n border-top: 1px solid var(--csk-border);\n margin: 12px 0;\n}\n.csk-md-table-wrap {\n max-width: 100%;\n overflow-x: auto;\n margin: 10px 0;\n border: 1px solid var(--csk-border);\n border-radius: 8px;\n}\n.csk-md-table {\n width: 100%;\n min-width: 360px;\n border-collapse: collapse;\n font-size: 12.5px;\n line-height: 1.5;\n}\n.csk-md-table th,\n.csk-md-table td {\n padding: 7px 9px;\n border-right: 1px solid var(--csk-border);\n border-bottom: 1px solid var(--csk-border);\n text-align: left;\n vertical-align: top;\n}\n.csk-md-table th:last-child,\n.csk-md-table td:last-child { border-right: none; }\n.csk-md-table tbody tr:last-child td { border-bottom: none; }\n.csk-md-table th {\n background: rgba(var(--csk-primary-rgb), 0.07);\n color: #374151;\n font-weight: 600;\n}\n.csk-md-table tbody tr:nth-child(even) {\n background: rgba(148, 163, 184, 0.06);\n}\n.csk-md-table .csk-md-align-left { text-align: left; }\n.csk-md-table .csk-md-align-center { text-align: center; }\n.csk-md-table .csk-md-align-right { text-align: right; }\n\n/* ========== P2: 会话管理面板 ========== */\n.csk-history-panel {\n position: absolute;\n top: 0;\n left: 0;\n right: 0;\n bottom: 0;\n background: #fff;\n z-index: 10;\n display: flex;\n flex-direction: column;\n overflow: hidden;\n animation: csk-slide-in 0.24s ease;\n}\n.csk-history-panel--hidden { display: none; }\n@keyframes csk-slide-in {\n from { transform: translateX(100%); opacity: 0.4; }\n to { transform: translateX(0); opacity: 1; }\n}\n.csk-history-panel__header {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 14px 16px;\n border-bottom: 1px solid var(--csk-border);\n background: var(--csk-bg-app);\n flex-shrink: 0;\n}\n.csk-history-panel__title {\n font-size: 14px;\n font-weight: 600;\n color: #1F2937;\n}\n.csk-history-panel__back {\n display: flex;\n align-items: center;\n gap: 4px;\n padding: 5px 12px;\n border: 1px solid var(--csk-border);\n border-radius: 8px;\n background: #fff;\n color: #374151;\n font-size: 12px;\n cursor: pointer;\n transition: all 0.15s;\n font-family: inherit;\n}\n.csk-history-panel__back:hover { background: #F3F4F6; }\n.csk-history-panel__list {\n flex: 1;\n overflow-y: auto;\n padding: 10px;\n}\n.csk-history-panel__list::-webkit-scrollbar { width: 5px; }\n.csk-history-panel__list::-webkit-scrollbar-thumb { background: #E5E7EB; border-radius: 2px; }\n.csk-history-item {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 11px 12px;\n border-radius: 10px;\n cursor: pointer;\n transition: background 0.15s;\n margin-bottom: 5px;\n border: 1px solid transparent;\n}\n.csk-history-item:hover { background: #F3F4F6; }\n.csk-history-item--active {\n background: rgba(var(--csk-primary-rgb), 0.08);\n border-color: rgba(var(--csk-primary-rgb), 0.2);\n}\n.csk-history-item--active:hover { background: rgba(var(--csk-primary-rgb), 0.12); }\n.csk-history-item__info { flex: 1; min-width: 0; }\n.csk-history-item__id {\n font-size: 13px;\n font-weight: 500;\n color: #1F2937;\n overflow: hidden;\n text-overflow: ellipsis;\n white-space: nowrap;\n}\n.csk-history-item__meta {\n font-size: 11px;\n color: #9CA3AF;\n margin-top: 3px;\n}\n.csk-history-item__actions {\n display: flex;\n gap: 4px;\n margin-left: 8px;\n opacity: 0;\n transition: opacity 0.15s;\n}\n.csk-history-item:hover .csk-history-item__actions { opacity: 1; }\n.csk-history-action {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 28px;\n height: 28px;\n border: none;\n border-radius: 7px;\n cursor: pointer;\n font-size: 12px;\n transition: all 0.15s;\n}\n.csk-history-action--export { background: #EFF6FF; color: #2563EB; }\n.csk-history-action--export:hover { background: #DBEAFE; }\n.csk-history-action--delete { background: #FEF2F2; color: #DC2626; }\n.csk-history-action--delete:hover { background: #FEE2E2; }\n.csk-history-panel__empty {\n display: flex;\n flex-direction: column;\n align-items: center;\n justify-content: center;\n padding: 48px 20px;\n color: #9CA3AF;\n font-size: 13px;\n text-align: center;\n}\n.csk-history-panel__empty-icon {\n font-size: 34px;\n margin-bottom: 10px;\n opacity: 0.5;\n}\n.csk-history-panel__loading {\n display: flex;\n align-items: center;\n justify-content: center;\n padding: 24px;\n color: #9CA3AF;\n font-size: 13px;\n}\n\n/* ========== 快捷问题芯片 ========== */\n.csk-quick-replies {\n display: flex;\n flex-wrap: wrap;\n gap: 8px;\n justify-content: center;\n margin-top: 18px;\n max-width: 320px;\n}\n.csk-quick-reply {\n border: 1px solid var(--csk-border);\n background: #fff;\n color: #374151;\n font-size: 12.5px;\n padding: 7px 13px;\n border-radius: 999px;\n cursor: pointer;\n font-family: inherit;\n line-height: 1.3;\n transition: all 0.18s ease;\n max-width: 100%;\n}\n.csk-quick-reply:hover {\n border-color: var(--csk-primary);\n color: var(--csk-primary);\n background: rgba(var(--csk-primary-rgb), 0.06);\n transform: translateY(-1px);\n}\n.csk-quick-reply:active { transform: scale(0.96); }\n\n/* ========== 推荐问题（suggest-message-list） ========== */\n.csk-suggestions {\n margin-top: 6px;\n padding: 4px 0 0 0;\n}\n.csk-suggestions__list {\n display: flex;\n flex-wrap: wrap;\n gap: 4px;\n}\n.csk-suggestion-item {\n border: 1px solid var(--csk-border);\n background: #fff;\n color: #374151;\n font-size: 12px;\n padding: 4px 10px;\n border-radius: 999px;\n cursor: pointer;\n font-family: inherit;\n line-height: 1.3;\n transition: all 0.18s ease;\n max-width: 100%;\n text-align: left;\n}\n.csk-suggestion-item:hover {\n border-color: var(--csk-primary);\n color: var(--csk-primary);\n background: rgba(var(--csk-primary-rgb), 0.06);\n transform: translateY(-1px);\n}\n.csk-suggestion-item:active { transform: scale(0.96); }\n\n/* ========== AI 消息操作条 ========== */\n.csk-msg__actions {\n display: flex;\n gap: 2px;\n padding: 0 2px;\n opacity: 0;\n transition: opacity 0.15s ease;\n}\n.csk-msg--ai:hover .csk-msg__actions { opacity: 1; }\n.csk-msg--streaming .csk-msg__actions { display: none; }\n.csk-action-btn {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 26px;\n height: 26px;\n border: none;\n background: transparent;\n color: #9CA3AF;\n border-radius: 6px;\n cursor: pointer;\n transition: all 0.15s ease;\n}\n.csk-action-btn:hover {\n background: #F3F4F6;\n color: #374151;\n}\n.csk-action-btn--done { color: #10B981; }\n.csk-action-btn:active { transform: scale(0.9); }\n\n/* ========== 流式打字光标 ========== */\n.csk-caret {\n display: inline-block;\n width: 7px;\n height: 15px;\n margin-left: 2px;\n vertical-align: text-bottom;\n background: var(--csk-primary);\n border-radius: 1px;\n animation: csk-caret-blink 1s step-end infinite;\n}\n@keyframes csk-caret-blink {\n 0%, 50% { opacity: 1; }\n 51%, 100% { opacity: 0; }\n}\n\n/* ========== 代码块复制按钮 ========== */\n.csk-md-code-copy {\n position: absolute;\n top: 8px;\n right: 8px;\n display: flex;\n align-items: center;\n justify-content: center;\n width: 26px;\n height: 26px;\n border: none;\n background: rgba(255, 255, 255, 0.12);\n color: #CBD5E1;\n border-radius: 6px;\n cursor: pointer;\n opacity: 0;\n transition: all 0.15s ease;\n}\n.csk-md-code-block:hover .csk-md-code-copy { opacity: 1; }\n.csk-md-code-copy:hover { background: rgba(255, 255, 255, 0.22); color: #fff; }\n.csk-md-code-copy:active { transform: scale(0.9); }\n\n/* ========== 新消息提示按钮 ========== */\n.csk-newmsg {\n position: absolute;\n bottom: 82px;\n left: 50%;\n transform: translateX(-50%);\n z-index: 5;\n display: inline-flex;\n align-items: center;\n gap: 5px;\n padding: 7px 14px;\n border: none;\n background: var(--csk-primary);\n color: #fff;\n font-size: 12px;\n font-family: inherit;\n border-radius: 999px;\n cursor: pointer;\n box-shadow: 0 4px 14px rgba(var(--csk-primary-rgb), 0.38);\n transition: transform 0.2s ease, box-shadow 0.2s ease;\n animation: csk-msg-in 0.25s ease;\n white-space: nowrap;\n}\n.csk-newmsg:hover { transform: translateX(-50%) translateY(-1px); box-shadow: 0 6px 18px rgba(var(--csk-primary-rgb), 0.48); }\n.csk-newmsg:active { transform: translateX(-50%) scale(0.95); }\n.csk-newmsg--hidden { display: none; }\n\n/* ========== 发送按钮停止态 ========== */\n.csk-send-btn--stop {\n background: #EF4444 !important;\n box-shadow: 0 3px 10px rgba(239, 68, 68, 0.35) !important;\n}\n.csk-send-btn--stop:hover:not(:disabled) {\n box-shadow: 0 5px 14px rgba(239, 68, 68, 0.45) !important;\n}\n\n/* ========== 窗口缩放拖拽手柄 ========== */\n.csk-resize-handle {\n position: absolute;\n right: 4px;\n bottom: 4px;\n width: 20px;\n height: 20px;\n display: flex;\n align-items: flex-end;\n justify-content: flex-end;\n cursor: nwse-resize;\n z-index: 5;\n user-select: none;\n -webkit-user-select: none;\n /* 圆形半透明背景，与整体圆润风格一致 */\n border-radius: 50%;\n background: transparent;\n transition: background 0.2s ease;\n}\n.csk-resize-handle:hover {\n background: rgba(var(--csk-primary-rgb), 0.08);\n}\n\n/* 三斜线抓手 — 纯 CSS 绘制，用两条间距微调的线，视觉上是三条 */\n.csk-resize-grip {\n display: block;\n width: 10px;\n height: 10px;\n background:\n linear-gradient(135deg,\n transparent 0%, transparent 38%,\n #C8CCD2 38%, #C8CCD2 42%,\n transparent 42%, transparent 54%,\n #C8CCD2 54%, #C8CCD2 58%,\n transparent 58%, transparent 70%,\n #C8CCD2 70%, #C8CCD2 74%,\n transparent 74%\n );\n transition: background 0.2s ease;\n border-radius: 2px;\n}\n/* hover 时线条变为主色 */\n.csk-resize-handle:hover .csk-resize-grip {\n background:\n linear-gradient(135deg,\n transparent 0%, transparent 38%,\n var(--csk-primary) 38%, var(--csk-primary) 42%,\n transparent 42%, transparent 54%,\n var(--csk-primary) 54%, var(--csk-primary) 58%,\n transparent 58%, transparent 70%,\n var(--csk-primary) 70%, var(--csk-primary) 74%,\n transparent 74%\n );\n}\n\n/* 暗色模式 */\n.csk-dark .csk-resize-grip {\n background:\n linear-gradient(135deg,\n transparent 0%, transparent 38%,\n #5B6070 38%, #5B6070 42%,\n transparent 42%, transparent 54%,\n #5B6070 54%, #5B6070 58%,\n transparent 58%, transparent 70%,\n #5B6070 70%, #5B6070 74%,\n transparent 74%\n );\n}\n.csk-dark .csk-resize-handle:hover .csk-resize-grip {\n background:\n linear-gradient(135deg,\n transparent 0%, transparent 38%,\n var(--csk-primary-light) 38%, var(--csk-primary-light) 42%,\n transparent 42%, transparent 54%,\n var(--csk-primary-light) 54%, var(--csk-primary-light) 58%,\n transparent 58%, transparent 70%,\n var(--csk-primary-light) 70%, var(--csk-primary-light) 74%,\n transparent 74%\n );\n}\n\n/* 缩放拖拽中：禁用过渡动画 + 全局光标 */\n.csk-window--resizing {\n transition: none !important;\n user-select: none;\n}\n.csk-window--resizing * { cursor: nwse-resize !important; }\n\n/* ========== 暗色模式 ========== */\n.csk-root.csk-dark {\n --csk-bg-ai: #1E1E2E;\n --csk-text-ai: #E2E8F0;\n --csk-border: #3B3B52;\n --csk-bg-app: #141421;\n color: #E2E8F0;\n}\n.csk-dark .csk-window {\n background: #1A1A2E;\n box-shadow: 0 12px 48px rgba(0, 0, 0, 0.4), 0 2px 8px rgba(0, 0, 0, 0.2);\n}\n.csk-dark .csk-watermark {\n opacity: 1;\n}\n.csk-dark .csk-header::after { background: linear-gradient(to bottom, rgba(0,0,0,0.12), transparent); }\n.csk-dark .csk-msg__avatar--ai {\n background: var(--csk-bg-ai);\n color: var(--csk-primary);\n border-color: var(--csk-border);\n}\n.csk-dark .csk-input-area { background: #1A1A2E; border-top-color: var(--csk-border); }\n.csk-dark .csk-input-wrap { background: var(--csk-bg-app); border-color: var(--csk-border); }\n.csk-dark .csk-input-wrap--focus { background: #1A1A2E; border-color: var(--csk-primary); }\n.csk-dark .csk-input { color: #E2E8F0; }\n.csk-dark .csk-loading__avatar { background: var(--csk-bg-ai); border-color: var(--csk-border); }\n.csk-dark .csk-loading__bubble { background: var(--csk-bg-ai); border-color: var(--csk-border); }\n.csk-dark .csk-loading__dot { background: #6B7280; }\n.csk-dark .csk-category-bar { background: #1A1A2E; border-top-color: var(--csk-border); }\n.csk-dark .csk-category-select { background-color: var(--csk-bg-app); border-color: var(--csk-border); color: #E2E8F0; }\n.csk-dark .csk-sources { background: #1E1E2E; border-color: var(--csk-border); }\n.csk-dark .csk-sources__header { background: #25253A; }\n.csk-dark .csk-sources__header:hover { background: #2D2D48; }\n.csk-dark .csk-source-item:hover { background: var(--csk-bg-ai); }\n.csk-dark .csk-source-item__name { color: #E2E8F0; }\n.csk-dark .csk-source-item__meta { color: #6B7280; }\n.csk-dark .csk-history-panel { background: #1A1A2E; }\n.csk-dark .csk-history-panel__header { background: var(--csk-bg-app); border-bottom-color: var(--csk-border); }\n.csk-dark .csk-history-panel__back { background: var(--csk-bg-app); border-color: var(--csk-border); color: #E2E8F0; }\n.csk-dark .csk-history-panel__back:hover { background: #2D2D48; }\n.csk-dark .csk-history-item:hover { background: #25253A; }\n.csk-dark .csk-history-item__id { color: #E2E8F0; }\n.csk-dark .csk-history-item__meta { color: #6B7280; }\n.csk-dark .csk-history-item--active { background: rgba(var(--csk-primary-rgb), 0.15); }\n.csk-dark .csk-history-item--active:hover { background: rgba(var(--csk-primary-rgb), 0.22); }\n.csk-dark .csk-action-btn:hover { background: #2D2D48; color: #E2E8F0; }\n.csk-dark .csk-clear-btn { background: var(--csk-bg-app); border-color: var(--csk-border); color: #9CA3AF; }\n.csk-dark .csk-clear-btn:hover { background: #3B1A1A; border-color: #7F1D1D; color: #FCA5A5; }\n.csk-dark .csk-md-code-block { background: #0F0F1A; }\n.csk-dark .csk-md-blockquote { background: rgba(var(--csk-primary-rgb), 0.08); }\n.csk-dark .csk-md-link { color: var(--csk-primary-light); }\n.csk-dark .csk-md-table th { background: rgba(var(--csk-primary-rgb), 0.14); color: #E2E8F0; }\n.csk-dark .csk-md-table tbody tr:nth-child(even) { background: rgba(148, 163, 184, 0.05); }\n.csk-dark .csk-msg--ai .csk-msg__bubble { background: var(--csk-bg-ai); color: var(--csk-text-ai); border-color: var(--csk-border); }\n.csk-dark .csk-welcome__title { color: #E2E8F0; }\n.csk-dark .csk-welcome__desc { color: #6B7280; }\n.csk-dark .csk-quick-reply { background: var(--csk-bg-app); border-color: var(--csk-border); color: #CBD5E1; }\n.csk-dark .csk-quick-reply:hover { background: rgba(var(--csk-primary-rgb), 0.12); border-color: var(--csk-primary); color: var(--csk-primary-light); }\n.csk-dark .csk-suggestion-item { background: var(--csk-bg-app); border-color: var(--csk-border); color: #CBD5E1; }\n.csk-dark .csk-suggestion-item:hover { background: rgba(var(--csk-primary-rgb), 0.12); border-color: var(--csk-primary); color: var(--csk-primary-light); }\n.csk-dark .csk-teaser { background: #2D2D48; color: #E2E8F0; box-shadow: 0 4px 20px rgba(0,0,0,0.35); }\n.csk-dark .csk-teaser::after { border-top-color: #2D2D48; }\n.csk-dark .csk-teaser__close { color: #6B7280; }\n.csk-dark .csk-teaser__close:hover { color: #9CA3AF; }\n.csk-dark .csk-feedback-btn { background: rgba(var(--csk-primary-rgb), 0.1); color: #9CA3AF; }\n.csk-dark .csk-feedback-btn:hover { background: rgba(var(--csk-primary-rgb), 0.2); color: var(--csk-primary-light); }\n.csk-dark .csk-feedback-btn--active { background: rgba(var(--csk-primary-rgb), 0.28); color: var(--csk-primary-light); }\n.csk-dark .csk-history-panel__search-wrap { background: var(--csk-bg-app); border-color: var(--csk-border); }\n.csk-dark .csk-history-panel__search-wrap:focus-within { border-color: var(--csk-primary); }\n.csk-dark .csk-history-panel__search { color: #E2E8F0; }\n.csk-dark .csk-launcher__badge { box-shadow: 0 0 0 2px #1A1A2E; }\n.csk-dark .csk-welcome__avatar { box-shadow: 0 6px 18px rgba(var(--csk-primary-rgb), 0.25); }\n.csk-dark .csk-header__avatar { box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.15); background: rgba(255, 255, 255, 0.1); }\n.csk-dark .csk-role-select option {\n background: #1A1A2E;\n color: #E2E8F0;\n}\n\n/* Launcher 拖拽态：微放大 + 阴影加深 */\n.csk-launcher--dragging {\n cursor: grabbing !important;\n transform: scale(1.1) !important;\n box-shadow:\n 0 4px 12px rgba(0, 0, 0, 0.14),\n 0 12px 32px rgba(0, 0, 0, 0.18),\n 0 14px 40px rgba(236, 72, 153, 0.36),\n 0 0 56px rgba(236, 72, 153, 0.18) !important;\n}\n/* 拖拽中隐藏未读徽章 */\n.csk-launcher--dragging .csk-launcher__badge { display: none !important; }\n/* 吸附过渡动画（释放时的缓动） */\n.csk-launcher--snap {\n transition: left 0.3s ease-out, right 0.3s ease-out, bottom 0.3s ease-out !important;\n}\n\n/* ========== Launcher 未读徽章 ========== */\n.csk-launcher__badge {\n position: absolute;\n top: -2px;\n right: -2px;\n width: 16px;\n height: 16px;\n border-radius: 50%;\n background: #EF4444;\n border: 2px solid #fff;\n box-shadow: 0 0 0 2px #fff;\n animation: csk-badge-in 0.28s cubic-bezier(0.34, 1.56, 0.64, 1);\n pointer-events: none;\n}\n.csk-launcher__badge--hidden { display: none; }\n@keyframes csk-badge-in {\n from { transform: 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padding: 2px 4px;\n line-height: 1;\n border-radius: 4px;\n}\n.csk-teaser__close:hover { color: #374151; }\n.csk-teaser--hidden { display: none; }\n@keyframes csk-teaser-in {\n from { opacity: 0; transform: translateY(8px) scale(0.95); }\n to { opacity: 1; transform: translateY(0) scale(1); }\n}\n\n/* ========== 消息反馈按钮（👍 / 👎） ========== */\n.csk-feedback-btn {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 26px;\n height: 26px;\n border: none;\n background: rgba(var(--csk-primary-rgb), 0.08);\n color: #9CA3AF;\n border-radius: 6px;\n cursor: pointer;\n transition: all 0.15s ease;\n padding: 0;\n}\n.csk-feedback-btn:hover { background: rgba(var(--csk-primary-rgb), 0.18); color: var(--csk-primary); }\n.csk-feedback-btn--active {\n background: rgba(var(--csk-primary-rgb), 0.28);\n color: var(--csk-primary);\n}\n.csk-feedback-btn--active.down { background: #FEF2F2; color: #EF4444; }\n.csk-feedback-btn:active { transform: scale(0.9); }\n.csk-msg--streaming .csk-feedback-btn { display: none; }\n\n/* ========== 历史会话搜索框 ========== */\n.csk-history-panel__search-wrap {\n padding: 8px 10px;\n border-bottom: 1px solid var(--csk-border);\n flex-shrink: 0;\n}\n.csk-history-panel__search-wrap:focus-within {\n border-bottom-color: var(--csk-primary);\n}\n.csk-history-panel__search {\n width: 100%;\n padding: 7px 10px;\n border: 1px solid var(--csk-border);\n border-radius: 8px;\n font-size: 12.5px;\n font-family: inherit;\n color: #1F2937;\n background: var(--csk-bg-app);\n outline: none;\n transition: border-color 0.2s;\n}\n.csk-history-panel__search:focus { border-color: var(--csk-primary); }\n.csk-history-panel__search::placeholder { color: #9CA3AF; }\n\n/* ========== a11y 焦点指示 ========== */\n.csk-root :focus-visible {\n outline: 2px solid var(--csk-primary);\n outline-offset: 2px;\n}\n.csk-root button:focus-visible {\n outline: 2px solid var(--csk-primary);\n outline-offset: 2px;\n border-radius: inherit;\n}\n/* 弹窗打开时隐藏 launcher 上的焦点环 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t=document.createElement("option");t.value=String(n.id),t.textContent=n.name||String(n.id),String(n.id)===String(e.integrateId)&&(t.selected=!0),l.appendChild(t)}l.addEventListener("change",()=>{const e=l.value;n.dispatchEvent(new CustomEvent("csk:roleChange",{detail:{roleId:e}}))});const s=document.createElement("div");s.className="csk-role-select-wrap",s.appendChild(l),t.appendChild(r),t.appendChild(s)}else t.appendChild(r);const p=document.createElement("div");p.className="csk-header__actions";const u=document.createElement("button");u.className="csk-history-btn",u.setAttribute("title",o("history_title")),u.innerHTML='';const m=document.createElement("button");m.className="csk-header__btn csk-header__btn--minimize",m.setAttribute("title",o("minimize")),m.innerHTML='',m.addEventListener("click",()=>{n.classList.add("csk-window--hidden")});const g=document.createElement("button");g.className="csk-header__btn 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\n
${o("welcome_title")}
\n
${o("welcome_desc")}
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\n
\n \n
\n
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\n
\n
\n
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N(e){document.querySelector("style[data-csk-sdk]")||(S=document.createElement("style"),S.setAttribute("data-csk-sdk",""),S.textContent=function(e){return`\n/* ChatbotSDK 样式 - csk- 命名空间 */\n.csk-root {\n ${A(e)}\n font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans SC", "PingFang SC", "Microsoft YaHei", sans-serif;\n font-size: 14px;\n line-height: 1.55;\n color: #1F2937;\n -webkit-font-smoothing: antialiased;\n -moz-osx-font-smoothing: grayscale;\n box-sizing: border-box;\n}\n.csk-root *, .csk-root *::before, .csk-root *::after { box-sizing: border-box; }\n\n/* ========== 悬浮按钮 ========== */\n.csk-launcher {\n position: fixed;\n bottom: 24px;\n z-index: 9998;\n width: 60px;\n height: 60px;\n border-radius: 50%;\n /* 白色背景，简洁克制 */\n background: #ffffff;\n display: flex;\n align-items: center;\n justify-content: center;\n cursor: pointer;\n color: #fff;\n user-select: none;\n overflow: hidden;\n /* 浅灰边框 */\n border: 2px solid #E5E7EB;\n /* 简洁柔和阴影 */\n box-shadow:\n 0 2px 8px rgba(0, 0, 0, 0.08),\n 0 4px 16px rgba(0, 0, 0, 0.06);\n transition:\n transform 0.25s cubic-bezier(0.34, 1.56, 0.64, 1),\n box-shadow 0.25s ease,\n border-color 0.25s ease;\n animation:\n csk-launcher-in 0.55s cubic-bezier(0.22, 1, 0.36, 1) both;\n}\n.csk-launcher--right { right: 24px; }\n.csk-launcher--left { left: 24px; }\n\n.csk-launcher:hover {\n transform: translateY(-3px) scale(1.08);\n border-color: #D1D5DB;\n box-shadow:\n 0 4px 12px rgba(0, 0, 0, 0.10),\n 0 8px 24px rgba(0, 0, 0, 0.08);\n}\n.csk-launcher:active { transform: scale(0.93); }\n.csk-launcher svg {\n width: 30px;\n height: 30px;\n position: relative;\n z-index: 1;\n filter: drop-shadow(0 1px 2px rgba(0, 0, 0, 0.15));\n}\n.csk-launcher img {\n width: 36px;\n height: 36px;\n object-fit: contain;\n position: relative;\n z-index: 1;\n -webkit-user-drag: none;\n user-select: none;\n}\n\n@keyframes csk-launcher-in {\n 0% { opacity: 0; transform: scale(0.5) translateY(16px); }\n 60% { transform: scale(1.06) translateY(-2px); }\n 100% { opacity: 1; transform: scale(1) translateY(0); }\n}\n\n/* ========== 聊天弹窗 ========== */\n.csk-window {\n position: fixed;\n bottom: 24px;\n z-index: 9999;\n width: var(--csk-window-width);\n height: var(--csk-window-height);\n max-height: calc(100vh - 48px);\n background: #fff;\n border-radius: var(--csk-radius);\n box-shadow: var(--csk-shadow-window);\n display: flex;\n flex-direction: column;\n overflow: hidden;\n transform-origin: bottom right;\n transition: opacity 0.24s ease, transform 0.24s cubic-bezier(0.34, 1.2, 0.64, 1), visibility 0.24s;\n opacity: 1;\n transform: translateY(0) scale(1);\n visibility: visible;\n pointer-events: auto;\n}\n.csk-window--right { right: 24px; transform-origin: bottom right; }\n.csk-window--left { left: 24px; transform-origin: bottom left; }\n.csk-window--hidden {\n opacity: 0;\n transform: translateY(12px) scale(0.96);\n visibility: hidden;\n pointer-events: none;\n}\n\n/* ========== 水印层 ========== */\n.csk-watermark {\n position: absolute;\n top: 0;\n left: 0;\n right: 0;\n bottom: 0;\n pointer-events: none;\n user-select: none;\n z-index: 0;\n background-repeat: repeat;\n opacity: 0.8;\n}\n\n/* ========== 头部 ========== */\n.csk-header {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 12px 16px;\n min-height: 60px;\n background: var(--csk-bg-user);\n color: #fff;\n cursor: move;\n user-select: none;\n position: relative;\n flex-shrink: 0;\n}\n.csk-header::after {\n content: '';\n position: absolute;\n left: 0; right: 0; bottom: 0;\n height: 24px;\n background: linear-gradient(to bottom, rgba(0,0,0,0.04), transparent);\n pointer-events: none;\n}\n.csk-header__left {\n display: flex;\n align-items: center;\n gap: 12px;\n min-width: 0;\n}\n.csk-header__avatar {\n width: 38px;\n height: 38px;\n border-radius: 50%;\n background: rgba(255, 255, 255, 0.22);\n backdrop-filter: blur(4px);\n display: flex;\n align-items: center;\n justify-content: center;\n flex-shrink: 0;\n box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.25);\n}\n.csk-header__avatar svg { width: 22px; height: 22px; }\n.csk-header__info {\n display: flex;\n flex-direction: column;\n min-width: 0;\n}\n.csk-header__title {\n font-size: 15px;\n font-weight: 600;\n overflow: hidden;\n text-overflow: ellipsis;\n white-space: nowrap;\n letter-spacing: 0.2px;\n}\n.csk-header__status {\n display: inline-flex;\n align-items: center;\n gap: 5px;\n font-size: 11.5px;\n opacity: 0.9;\n margin-top: 2px;\n}\n.csk-status-dot {\n width: 7px;\n height: 7px;\n border-radius: 50%;\n background: #6EE7B7;\n box-shadow: 0 0 0 0 rgba(110, 231, 183, 0.7);\n animation: csk-status-pulse 2s infinite;\n}\n@keyframes csk-status-pulse {\n 0% { box-shadow: 0 0 0 0 rgba(110, 231, 183, 0.7); }\n 70% { box-shadow: 0 0 0 6px rgba(110, 231, 183, 0); }\n 100% { box-shadow: 0 0 0 0 rgba(110, 231, 183, 0); }\n}\n.csk-header__actions {\n display: flex;\n align-items: center;\n gap: 2px;\n flex-shrink: 0;\n}\n.csk-header__btn,\n.csk-history-btn {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 32px;\n height: 32px;\n border: none;\n background: transparent;\n color: #fff;\n cursor: pointer;\n border-radius: 8px;\n transition: background 0.15s, transform 0.15s;\n}\n.csk-header__btn:hover,\n.csk-history-btn:hover {\n background: rgba(255, 255, 255, 0.2);\n}\n.csk-header__btn:active,\n.csk-history-btn:active { transform: scale(0.92); }\n\n/* ========== 角色选择器 ========== */\n.csk-role-select-wrap {\n display: flex;\n align-items: center;\n flex-shrink: 0;\n margin: 0 4px;\n}\n.csk-role-select {\n appearance: none;\n -webkit-appearance: none;\n padding: 4px 24px 4px 10px;\n border: 1px solid rgba(255, 255, 255, 0.35);\n border-radius: 8px;\n background: rgba(255, 255, 255, 0.15) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6' viewBox='0 0 10 6'%3E%3Cpath d='M1 1l4 4 4-4' stroke='white' stroke-width='1.5' fill='none' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E") no-repeat right 6px center;\n color: #fff;\n font-size: 12px;\n font-family: inherit;\n cursor: pointer;\n outline: none;\n transition: background 0.15s, border-color 0.15s;\n max-width: 120px;\n text-overflow: ellipsis;\n white-space: nowrap;\n}\n.csk-role-select:hover {\n background-color: rgba(255, 255, 255, 0.25);\n border-color: rgba(255, 255, 255, 0.55);\n}\n.csk-role-select:focus {\n border-color: rgba(255, 255, 255, 0.7);\n box-shadow: 0 0 0 2px rgba(255, 255, 255, 0.2);\n}\n.csk-role-select option {\n color: #1F2937;\n background: #fff;\n}\n\n/* ========== 消息区 ========== */\n.csk-messages {\n flex: 1;\n overflow-y: auto;\n padding: 20px 16px 12px;\n background: var(--csk-bg-app);\n scroll-behavior: smooth;\n}\n.csk-messages::-webkit-scrollbar { width: 6px; }\n.csk-messages::-webkit-scrollbar-track { background: transparent; }\n.csk-messages::-webkit-scrollbar-thumb {\n background: #D8DCE3;\n border-radius: 3px;\n}\n.csk-messages::-webkit-scrollbar-thumb:hover { background: #C2C7D0; }\n\n/* 离线提示横幅 */\n.csk-offline-banner {\n display: flex;\n align-items: center;\n justify-content: center;\n gap: 6px;\n padding: 8px 12px;\n margin: 0 0 8px 0;\n border-radius: 8px;\n font-size: 12px;\n line-height: 1.5;\n background: #FEF2F2;\n color: #991B1B;\n border: 1px solid #FECACA;\n}\n.csk-dark .csk-offline-banner {\n background: #450A0A;\n color: #FCA5A5;\n border-color: #7F1D1D;\n}\n\n/* 欢迎空状态 */\n.csk-welcome {\n display: flex;\n flex-direction: column;\n align-items: center;\n justify-content: center;\n text-align: center;\n padding: 48px 24px 32px;\n color: #6B7280;\n animation: csk-fade-in 0.3s ease;\n}\n.csk-welcome__avatar {\n width: 56px;\n height: 56px;\n border-radius: 50%;\n background: var(--csk-bg-user);\n color: #fff;\n display: flex;\n align-items: center;\n justify-content: center;\n margin-bottom: 14px;\n box-shadow: 0 6px 18px rgba(var(--csk-primary-rgb), 0.3);\n}\n.csk-welcome__avatar svg { width: 30px; height: 30px; }\n.csk-welcome__title {\n font-size: 15px;\n font-weight: 600;\n color: #1F2937;\n margin-bottom: 4px;\n}\n.csk-welcome__desc {\n font-size: 13px;\n color: #9CA3AF;\n line-height: 1.6;\n}\n\n/* 消息气泡 */\n.csk-msg {\n display: flex;\n margin-bottom: 12px;\n max-width: 100%;\n word-break: break-word;\n animation: csk-msg-in 0.28s cubic-bezier(0.22, 1, 0.36, 1);\n}\n.csk-msg--user {\n flex-direction: row-reverse;\n align-items: flex-end;\n}\n.csk-msg--ai {\n flex-direction: row;\n align-items: flex-start;\n}\n.csk-msg__avatar {\n width: 30px;\n height: 30px;\n border-radius: 50%;\n display: flex;\n align-items: center;\n justify-content: center;\n flex-shrink: 0;\n margin: 0 8px;\n box-shadow: var(--csk-shadow-bubble);\n}\n.csk-msg__avatar svg { width: 18px; height: 18px; }\n.csk-msg__avatar--ai {\n background: #fff;\n color: var(--csk-primary);\n border: 1px solid var(--csk-border);\n}\n.csk-msg__avatar--user {\n background: var(--csk-bg-user);\n color: #fff;\n}\n.csk-msg__content {\n display: flex;\n flex-direction: column;\n min-width: 0;\n max-width: calc(100% - 46px);\n}\n.csk-msg--user .csk-msg__content { align-items: flex-end; }\n.csk-msg--ai .csk-msg__content { align-items: flex-start; }\n.csk-msg__bubble {\n padding: 10px 14px;\n border-radius: 16px;\n font-size: 14px;\n line-height: 1.6;\n box-shadow: var(--csk-shadow-bubble);\n}\n.csk-msg--user .csk-msg__bubble {\n background: var(--csk-bg-user);\n color: var(--csk-text-user);\n border-radius: 16px 16px 4px 16px;\n}\n.csk-msg--ai .csk-msg__bubble {\n background: var(--csk-bg-ai);\n color: var(--csk-text-ai);\n border-radius: 16px 16px 16px 4px;\n border: 1px solid var(--csk-border);\n}\n.csk-msg__time {\n font-size: 11px;\n color: #9CA3AF;\n margin-top: 3px;\n padding: 0 4px;\n}\n\n/* 元信息行：时间戳居左，操作按钮居右，共用一行 */\n.csk-msg__meta {\n display: flex;\n justify-content: space-between;\n align-items: center;\n margin-top: 3px;\n width: 100%;\n}\n.csk-msg__meta .csk-msg__time { margin-top: 0; }\n\n@keyframes csk-msg-in {\n from { opacity: 0; transform: translateY(8px); }\n to { opacity: 1; transform: translateY(0); }\n}\n@keyframes csk-fade-in {\n from { opacity: 0; }\n to { opacity: 1; }\n}\n\n/* ========== Loading 动画 ========== */\n.csk-loading {\n display: flex;\n align-items: center;\n margin-bottom: 12px;\n animation: csk-msg-in 0.28s ease;\n}\n.csk-loading__avatar {\n width: 30px;\n height: 30px;\n border-radius: 50%;\n background: #fff;\n color: var(--csk-primary);\n border: 1px solid var(--csk-border);\n display: flex;\n align-items: center;\n justify-content: center;\n flex-shrink: 0;\n margin: 0 8px;\n box-shadow: var(--csk-shadow-bubble);\n}\n.csk-loading__avatar svg { width: 18px; height: 18px; }\n.csk-loading__bubble {\n background: #fff;\n border: 1px solid var(--csk-border);\n border-radius: 16px 16px 16px 4px;\n padding: 12px 16px;\n display: flex;\n align-items: center;\n gap: 5px;\n}\n.csk-loading__dot {\n width: 7px;\n height: 7px;\n border-radius: 50%;\n background: #B4B9C2;\n animation: csk-bounce 1.4s ease-in-out infinite both;\n}\n.csk-loading__dot:nth-child(1) { animation-delay: 0s; }\n.csk-loading__dot:nth-child(2) { animation-delay: 0.16s; }\n.csk-loading__dot:nth-child(3) { animation-delay: 0.32s; }\n\n@keyframes csk-bounce {\n 0%, 80%, 100% { transform: scale(0.6); opacity: 0.6; }\n 40% { transform: scale(1); opacity: 1; }\n}\n\n/* ========== 输入区 ========== */\n.csk-input-area {\n padding: 10px 12px 14px;\n background: #fff;\n border-top: 1px solid var(--csk-border);\n flex-shrink: 0;\n}\n.csk-input-wrap {\n display: flex;\n align-items: flex-end;\n gap: 8px;\n background: var(--csk-bg-app);\n border: 1px solid var(--csk-border);\n border-radius: 14px;\n padding: 6px 6px 6px 14px;\n transition: border-color 0.2s, box-shadow 0.2s, background 0.2s;\n}\n.csk-input-wrap--focus {\n border-color: var(--csk-primary);\n background: #fff;\n box-shadow: 0 0 0 3px rgba(var(--csk-primary-rgb), 0.12);\n}\n.csk-input {\n flex: 1;\n border: none;\n background: transparent;\n padding: 8px 0;\n font-size: 14px;\n outline: none;\n font-family: inherit;\n resize: none;\n min-height: 22px;\n max-height: 120px;\n line-height: 1.5;\n color: #1F2937;\n}\n.csk-input::placeholder { color: #9CA3AF; }\n.csk-root .csk-input:focus-visible { outline: none; }\n.csk-send-btn {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 36px;\n height: 36px;\n min-width: 36px;\n border: none;\n border-radius: 10px;\n background: var(--csk-bg-user);\n color: #fff;\n cursor: pointer;\n transition: transform 0.18s, box-shadow 0.18s, opacity 0.18s;\n box-shadow: 0 3px 10px rgba(var(--csk-primary-rgb), 0.3);\n}\n.csk-send-btn:hover:not(:disabled) {\n transform: translateY(-1px);\n box-shadow: 0 5px 14px rgba(var(--csk-primary-rgb), 0.4);\n}\n.csk-send-btn:active:not(:disabled) { transform: scale(0.92); }\n.csk-send-btn:disabled {\n background: #D1D5DB;\n box-shadow: none;\n cursor: not-allowed;\n opacity: 0.7;\n}\n.csk-send-btn svg { width: 18px; height: 18px; }\n\n/* ========== 保密声明脚注 ========== */\n.csk-disclaimer {\n margin-top: 8px;\n padding: 6px 8px 4px;\n font-size: 10px;\n color: #9CA3AF;\n line-height: 1.5;\n user-select: none;\n}\n.csk-disclaimer__title {\n font-weight: 600;\n margin-bottom: 2px;\n color: #9CA3AF;\n}\n.csk-dark .csk-disclaimer { color: #6B7280; }\n.csk-dark .csk-disclaimer__title { color: #6B7280; }\n\n/* ========== 新对话按钮 ========== */\n.csk-clear-btn {\n display: inline-flex;\n align-items: center;\n gap: 5px;\n padding: 5px 12px;\n border: 1px solid var(--csk-border);\n border-radius: 999px;\n background: #fff;\n color: #6B7280;\n font-size: 12px;\n cursor: pointer;\n margin: 0 auto 8px;\n transition: all 0.15s;\n font-family: inherit;\n}\n.csk-clear-btn:hover {\n background: #FEF2F2;\n border-color: #FCA5A5;\n color: #DC2626;\n}\n\n/* ========== P1: 知识库分类下拉 ========== */\n.csk-category-bar {\n display: flex;\n align-items: center;\n padding: 8px 12px;\n border-top: 1px solid var(--csk-border);\n background: #FBFBFC;\n gap: 8px;\n flex-shrink: 0;\n}\n.csk-category-bar__label {\n font-size: 13px;\n white-space: nowrap;\n}\n.csk-category-select {\n flex: 1;\n padding: 6px 28px 6px 10px;\n border: 1px solid var(--csk-border);\n border-radius: 8px;\n font-size: 12.5px;\n color: #374151;\n background: #fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%239CA3AF' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E") no-repeat right 9px center;\n appearance: none;\n -webkit-appearance: none;\n outline: none;\n cursor: pointer;\n font-family: inherit;\n transition: border-color 0.2s, box-shadow 0.2s;\n max-width: 220px;\n}\n.csk-category-select:focus {\n border-color: var(--csk-primary);\n box-shadow: 0 0 0 3px rgba(var(--csk-primary-rgb), 0.12);\n}\n\n/* ========== P1: RAG 引用来源卡片 ========== */\n.csk-sources {\n margin-top: 6px;\n border: 1px solid var(--csk-border);\n border-radius: 12px;\n overflow: hidden;\n font-size: 12px;\n max-width: 100%;\n background: #FAFBFC;\n}\n.csk-sources__header {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 6px 10px;\n background: #F3F4F7;\n cursor: pointer;\n user-select: none;\n transition: background 0.15s;\n}\n.csk-sources__header:hover { background: #ECEEF2; }\n.csk-sources__title {\n display: flex;\n align-items: center;\n gap: 5px;\n font-weight: 500;\n color: #374151;\n}\n.csk-sources__arrow {\n transition: transform 0.2s;\n color: #9CA3AF;\n font-size: 10px;\n}\n.csk-sources--collapsed .csk-sources__arrow { transform: rotate(-90deg); }\n.csk-sources__body {\n border-top: 1px solid var(--csk-border);\n padding: 0;\n}\n.csk-sources--collapsed .csk-sources__body { display: none; }\n.csk-source-item {\n padding: 6px 10px;\n border-bottom: 1px solid #F0F1F4;\n transition: background 0.15s;\n}\n.csk-source-item:last-child { border-bottom: none; }\n.csk-source-item:hover { background: #fff; }\n.csk-source-item__name {\n font-weight: 500;\n color: #1F2937;\n margin-bottom: 2px;\n}\n.csk-source-item__snippet {\n color: #6B7280;\n line-height: 1.5;\n overflow: hidden;\n text-overflow: ellipsis;\n display: -webkit-box;\n -webkit-line-clamp: 2;\n -webkit-box-orient: vertical;\n}\n.csk-source-item__meta {\n font-size: 11px;\n color: #9CA3AF;\n margin-top: 2px;\n}\n\n/* ========== P1: Markdown 渲染样式 ========== */\n.csk-msg--ai .csk-msg__bubble .csk-md-p { margin: 0 0 8px; }\n.csk-msg--ai .csk-msg__bubble .csk-md-p:last-child { margin-bottom: 0; }\n.csk-msg--ai .csk-msg__bubble .csk-md-h1,\n.csk-msg--ai .csk-msg__bubble .csk-md-h2,\n.csk-msg--ai .csk-msg__bubble .csk-md-h3,\n.csk-msg--ai .csk-msg__bubble .csk-md-h4,\n.csk-msg--ai .csk-msg__bubble .csk-md-h5,\n.csk-msg--ai .csk-msg__bubble .csk-md-h6 {\n margin: 14px 0 6px;\n font-weight: 600;\n line-height: 1.3;\n color: #111827;\n}\n.csk-msg--ai .csk-msg__bubble .csk-md-h1 { font-size: 20px; }\n.csk-msg--ai .csk-msg__bubble .csk-md-h2 { font-size: 17px; }\n.csk-msg--ai .csk-msg__bubble .csk-md-h3 { font-size: 15px; }\n.csk-msg--ai .csk-msg__bubble .csk-md-h4 { font-size: 14px; }\n\n.csk-md-code-block {\n position: relative;\n background: #1E293B;\n color: #E2E8F0;\n padding: 12px 14px;\n border-radius: 10px;\n overflow-x: auto;\n margin: 8px 0;\n font-size: 13px;\n line-height: 1.55;\n font-family: 'SF Mono', 'Consolas', 'Menlo', 'Monaco', monospace;\n}\n.csk-md-code-block code {\n background: none;\n padding: 0;\n border-radius: 0;\n font-size: inherit;\n color: inherit;\n}\n.csk-md-inline-code {\n background: rgba(var(--csk-primary-rgb), 0.1);\n color: var(--csk-primary);\n padding: 1px 6px;\n border-radius: 5px;\n font-size: 13px;\n font-family: 'SF Mono', 'Consolas', 'Menlo', 'Monaco', monospace;\n}\n.csk-msg--ai .csk-msg__bubble .csk-md-ul,\n.csk-msg--ai .csk-msg__bubble .csk-md-ol {\n padding-left: 22px;\n margin: 6px 0;\n}\n.csk-msg--ai .csk-msg__bubble .csk-md-ul li,\n.csk-msg--ai .csk-msg__bubble .csk-md-ol li { margin-bottom: 4px; }\n.csk-md-blockquote {\n border-left: 3px solid var(--csk-primary);\n padding: 2px 12px;\n margin: 8px 0;\n color: #6B7280;\n background: rgba(var(--csk-primary-rgb), 0.05);\n border-radius: 0 6px 6px 0;\n}\n.csk-md-link {\n color: var(--csk-primary);\n text-decoration: none;\n border-bottom: 1px solid rgba(var(--csk-primary-rgb), 0.3);\n transition: border-color 0.15s;\n}\n.csk-md-link:hover { border-bottom-color: var(--csk-primary); }\n.csk-md-hr {\n border: none;\n border-top: 1px solid var(--csk-border);\n margin: 12px 0;\n}\n.csk-md-table-wrap {\n max-width: 100%;\n overflow-x: auto;\n margin: 10px 0;\n border: 1px solid var(--csk-border);\n border-radius: 8px;\n}\n.csk-md-table {\n width: 100%;\n min-width: 360px;\n border-collapse: collapse;\n font-size: 12.5px;\n line-height: 1.5;\n}\n.csk-md-table th,\n.csk-md-table td {\n padding: 7px 9px;\n border-right: 1px solid var(--csk-border);\n border-bottom: 1px solid var(--csk-border);\n text-align: left;\n vertical-align: top;\n}\n.csk-md-table th:last-child,\n.csk-md-table td:last-child { border-right: none; }\n.csk-md-table tbody tr:last-child td { border-bottom: none; }\n.csk-md-table th {\n background: rgba(var(--csk-primary-rgb), 0.07);\n color: #374151;\n font-weight: 600;\n}\n.csk-md-table tbody tr:nth-child(even) {\n background: rgba(148, 163, 184, 0.06);\n}\n.csk-md-table .csk-md-align-left { text-align: left; }\n.csk-md-table .csk-md-align-center { text-align: center; }\n.csk-md-table .csk-md-align-right { text-align: right; }\n\n/* ========== P2: 会话管理面板 ========== */\n.csk-history-panel {\n position: absolute;\n top: 0;\n left: 0;\n right: 0;\n bottom: 0;\n background: #fff;\n z-index: 10;\n display: flex;\n flex-direction: column;\n overflow: hidden;\n animation: csk-slide-in 0.24s ease;\n}\n.csk-history-panel--hidden { display: none; }\n@keyframes csk-slide-in {\n from { transform: translateX(100%); opacity: 0.4; }\n to { transform: translateX(0); opacity: 1; }\n}\n.csk-history-panel__header {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 14px 16px;\n border-bottom: 1px solid var(--csk-border);\n background: var(--csk-bg-app);\n flex-shrink: 0;\n}\n.csk-history-panel__title {\n font-size: 14px;\n font-weight: 600;\n color: #1F2937;\n}\n.csk-history-panel__back {\n display: flex;\n align-items: center;\n gap: 4px;\n padding: 5px 12px;\n border: 1px solid var(--csk-border);\n border-radius: 8px;\n background: #fff;\n color: #374151;\n font-size: 12px;\n cursor: pointer;\n transition: all 0.15s;\n font-family: inherit;\n}\n.csk-history-panel__back:hover { background: #F3F4F6; }\n.csk-history-panel__list {\n flex: 1;\n overflow-y: auto;\n padding: 10px;\n}\n.csk-history-panel__list::-webkit-scrollbar { width: 5px; }\n.csk-history-panel__list::-webkit-scrollbar-thumb { background: #E5E7EB; border-radius: 2px; }\n.csk-history-item {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 11px 12px;\n border-radius: 10px;\n cursor: pointer;\n transition: background 0.15s;\n margin-bottom: 5px;\n border: 1px solid transparent;\n}\n.csk-history-item:hover { background: #F3F4F6; }\n.csk-history-item--active {\n background: rgba(var(--csk-primary-rgb), 0.08);\n border-color: rgba(var(--csk-primary-rgb), 0.2);\n}\n.csk-history-item--active:hover { background: rgba(var(--csk-primary-rgb), 0.12); }\n.csk-history-item__info { flex: 1; min-width: 0; }\n.csk-history-item__id {\n font-size: 13px;\n font-weight: 500;\n color: #1F2937;\n overflow: hidden;\n text-overflow: ellipsis;\n white-space: nowrap;\n}\n.csk-history-item__meta {\n font-size: 11px;\n color: #9CA3AF;\n margin-top: 3px;\n}\n.csk-history-item__actions {\n display: flex;\n gap: 4px;\n margin-left: 8px;\n opacity: 0;\n transition: opacity 0.15s;\n}\n.csk-history-item:hover .csk-history-item__actions { opacity: 1; }\n.csk-history-action {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 28px;\n height: 28px;\n border: none;\n border-radius: 7px;\n cursor: pointer;\n font-size: 12px;\n transition: all 0.15s;\n}\n.csk-history-action--export { background: #EFF6FF; color: #2563EB; }\n.csk-history-action--export:hover { background: #DBEAFE; }\n.csk-history-action--delete { background: #FEF2F2; color: #DC2626; }\n.csk-history-action--delete:hover { background: #FEE2E2; }\n.csk-history-panel__empty {\n display: flex;\n flex-direction: column;\n align-items: center;\n justify-content: center;\n padding: 48px 20px;\n color: #9CA3AF;\n font-size: 13px;\n text-align: center;\n}\n.csk-history-panel__empty-icon {\n font-size: 34px;\n margin-bottom: 10px;\n opacity: 0.5;\n}\n.csk-history-panel__loading {\n display: flex;\n align-items: center;\n justify-content: center;\n padding: 24px;\n color: #9CA3AF;\n font-size: 13px;\n}\n\n/* ========== 快捷问题芯片 ========== */\n.csk-quick-replies {\n display: flex;\n flex-wrap: wrap;\n gap: 8px;\n justify-content: center;\n margin-top: 18px;\n max-width: 320px;\n}\n.csk-quick-reply {\n border: 1px solid var(--csk-border);\n background: #fff;\n color: #374151;\n font-size: 12.5px;\n padding: 7px 13px;\n border-radius: 999px;\n cursor: pointer;\n font-family: inherit;\n line-height: 1.3;\n transition: all 0.18s ease;\n max-width: 100%;\n}\n.csk-quick-reply:hover {\n border-color: var(--csk-primary);\n color: var(--csk-primary);\n background: rgba(var(--csk-primary-rgb), 0.06);\n transform: translateY(-1px);\n}\n.csk-quick-reply:active { transform: scale(0.96); }\n\n/* ========== 推荐问题（suggest-message-list） ========== */\n.csk-suggestions {\n margin-top: 6px;\n padding: 4px 0 0 0;\n}\n.csk-suggestions__list {\n display: flex;\n flex-wrap: wrap;\n gap: 4px;\n}\n.csk-suggestion-item {\n border: 1px solid var(--csk-border);\n background: #fff;\n color: #374151;\n font-size: 12px;\n padding: 4px 10px;\n border-radius: 999px;\n cursor: pointer;\n font-family: inherit;\n line-height: 1.3;\n transition: all 0.18s ease;\n max-width: 100%;\n text-align: left;\n}\n.csk-suggestion-item:hover {\n border-color: var(--csk-primary);\n color: var(--csk-primary);\n background: rgba(var(--csk-primary-rgb), 0.06);\n transform: translateY(-1px);\n}\n.csk-suggestion-item:active { transform: scale(0.96); }\n\n/* ========== AI 消息操作条 ========== */\n.csk-msg__actions {\n display: flex;\n gap: 2px;\n padding: 0 2px;\n opacity: 0;\n transition: opacity 0.15s ease;\n}\n.csk-msg--ai:hover .csk-msg__actions { opacity: 1; }\n.csk-msg--streaming .csk-msg__actions { display: none; }\n.csk-action-btn {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 26px;\n height: 26px;\n border: none;\n background: transparent;\n color: #9CA3AF;\n border-radius: 6px;\n cursor: pointer;\n transition: all 0.15s ease;\n}\n.csk-action-btn:hover {\n background: #F3F4F6;\n color: #374151;\n}\n.csk-action-btn--done { color: #10B981; }\n.csk-action-btn:active { transform: scale(0.9); }\n\n/* ========== 流式打字光标 ========== */\n.csk-caret {\n display: inline-block;\n width: 7px;\n height: 15px;\n margin-left: 2px;\n vertical-align: text-bottom;\n background: var(--csk-primary);\n border-radius: 1px;\n animation: csk-caret-blink 1s step-end infinite;\n}\n@keyframes csk-caret-blink {\n 0%, 50% { opacity: 1; }\n 51%, 100% { opacity: 0; }\n}\n\n/* ========== 代码块复制按钮 ========== */\n.csk-md-code-copy {\n position: absolute;\n top: 8px;\n right: 8px;\n display: flex;\n align-items: center;\n justify-content: center;\n width: 26px;\n height: 26px;\n border: none;\n background: rgba(255, 255, 255, 0.12);\n color: #CBD5E1;\n border-radius: 6px;\n cursor: pointer;\n opacity: 0;\n transition: all 0.15s ease;\n}\n.csk-md-code-block:hover .csk-md-code-copy { opacity: 1; }\n.csk-md-code-copy:hover { background: rgba(255, 255, 255, 0.22); color: #fff; }\n.csk-md-code-copy:active { transform: scale(0.9); }\n\n/* ========== 新消息提示按钮 ========== */\n.csk-newmsg {\n position: absolute;\n bottom: 82px;\n left: 50%;\n transform: translateX(-50%);\n z-index: 5;\n display: inline-flex;\n align-items: center;\n gap: 5px;\n padding: 7px 14px;\n border: none;\n background: var(--csk-primary);\n color: #fff;\n font-size: 12px;\n font-family: inherit;\n border-radius: 999px;\n cursor: pointer;\n box-shadow: 0 4px 14px rgba(var(--csk-primary-rgb), 0.38);\n transition: transform 0.2s ease, box-shadow 0.2s ease;\n animation: csk-msg-in 0.25s ease;\n white-space: nowrap;\n}\n.csk-newmsg:hover { transform: translateX(-50%) translateY(-1px); box-shadow: 0 6px 18px rgba(var(--csk-primary-rgb), 0.48); }\n.csk-newmsg:active { transform: translateX(-50%) scale(0.95); }\n.csk-newmsg--hidden { display: none; }\n\n/* ========== 发送按钮停止态 ========== */\n.csk-send-btn--stop {\n background: #EF4444 !important;\n box-shadow: 0 3px 10px rgba(239, 68, 68, 0.35) !important;\n}\n.csk-send-btn--stop:hover:not(:disabled) {\n box-shadow: 0 5px 14px rgba(239, 68, 68, 0.45) !important;\n}\n\n/* ========== 窗口缩放拖拽手柄 ========== */\n.csk-resize-handle {\n position: absolute;\n right: 4px;\n bottom: 4px;\n width: 20px;\n height: 20px;\n display: flex;\n align-items: flex-end;\n justify-content: flex-end;\n cursor: nwse-resize;\n z-index: 5;\n user-select: none;\n -webkit-user-select: none;\n /* 圆形半透明背景，与整体圆润风格一致 */\n border-radius: 50%;\n background: transparent;\n transition: background 0.2s ease;\n}\n.csk-resize-handle:hover {\n background: rgba(var(--csk-primary-rgb), 0.08);\n}\n\n/* 三斜线抓手 — 纯 CSS 绘制，用两条间距微调的线，视觉上是三条 */\n.csk-resize-grip {\n display: block;\n width: 10px;\n height: 10px;\n background:\n linear-gradient(135deg,\n transparent 0%, transparent 38%,\n #C8CCD2 38%, #C8CCD2 42%,\n transparent 42%, transparent 54%,\n #C8CCD2 54%, #C8CCD2 58%,\n transparent 58%, transparent 70%,\n #C8CCD2 70%, #C8CCD2 74%,\n transparent 74%\n );\n transition: background 0.2s ease;\n border-radius: 2px;\n}\n/* hover 时线条变为主色 */\n.csk-resize-handle:hover .csk-resize-grip {\n background:\n linear-gradient(135deg,\n transparent 0%, transparent 38%,\n var(--csk-primary) 38%, var(--csk-primary) 42%,\n transparent 42%, transparent 54%,\n var(--csk-primary) 54%, var(--csk-primary) 58%,\n transparent 58%, transparent 70%,\n var(--csk-primary) 70%, var(--csk-primary) 74%,\n transparent 74%\n );\n}\n\n/* 暗色模式 */\n.csk-dark .csk-resize-grip {\n background:\n linear-gradient(135deg,\n transparent 0%, transparent 38%,\n #5B6070 38%, #5B6070 42%,\n transparent 42%, transparent 54%,\n #5B6070 54%, #5B6070 58%,\n transparent 58%, transparent 70%,\n #5B6070 70%, #5B6070 74%,\n transparent 74%\n );\n}\n.csk-dark .csk-resize-handle:hover .csk-resize-grip {\n background:\n linear-gradient(135deg,\n transparent 0%, transparent 38%,\n var(--csk-primary-light) 38%, var(--csk-primary-light) 42%,\n transparent 42%, transparent 54%,\n var(--csk-primary-light) 54%, var(--csk-primary-light) 58%,\n transparent 58%, transparent 70%,\n var(--csk-primary-light) 70%, var(--csk-primary-light) 74%,\n transparent 74%\n );\n}\n\n/* 缩放拖拽中：禁用过渡动画 + 全局光标 */\n.csk-window--resizing {\n transition: none !important;\n user-select: none;\n}\n.csk-window--resizing * { cursor: nwse-resize !important; }\n\n/* ========== 暗色模式 ========== */\n.csk-root.csk-dark {\n --csk-bg-ai: #1E1E2E;\n --csk-text-ai: #E2E8F0;\n --csk-border: #3B3B52;\n --csk-bg-app: #141421;\n color: #E2E8F0;\n}\n.csk-dark .csk-window {\n background: #1A1A2E;\n box-shadow: 0 12px 48px rgba(0, 0, 0, 0.4), 0 2px 8px rgba(0, 0, 0, 0.2);\n}\n.csk-dark .csk-watermark {\n opacity: 1;\n}\n.csk-dark .csk-header::after { background: linear-gradient(to bottom, rgba(0,0,0,0.12), transparent); }\n.csk-dark .csk-msg__avatar--ai {\n background: var(--csk-bg-ai);\n color: var(--csk-primary);\n border-color: var(--csk-border);\n}\n.csk-dark .csk-input-area { background: #1A1A2E; border-top-color: var(--csk-border); }\n.csk-dark .csk-input-wrap { background: var(--csk-bg-app); border-color: var(--csk-border); }\n.csk-dark .csk-input-wrap--focus { background: #1A1A2E; border-color: var(--csk-primary); }\n.csk-dark .csk-input { color: #E2E8F0; }\n.csk-dark .csk-loading__avatar { background: var(--csk-bg-ai); border-color: var(--csk-border); }\n.csk-dark .csk-loading__bubble { background: var(--csk-bg-ai); border-color: var(--csk-border); }\n.csk-dark .csk-loading__dot { background: #6B7280; }\n.csk-dark .csk-category-bar { background: #1A1A2E; border-top-color: var(--csk-border); }\n.csk-dark .csk-category-select { background-color: var(--csk-bg-app); border-color: var(--csk-border); color: #E2E8F0; }\n.csk-dark .csk-sources { background: #1E1E2E; border-color: var(--csk-border); }\n.csk-dark .csk-sources__header { background: #25253A; }\n.csk-dark .csk-sources__header:hover { background: #2D2D48; }\n.csk-dark .csk-source-item:hover { background: var(--csk-bg-ai); }\n.csk-dark .csk-source-item__name { color: #E2E8F0; }\n.csk-dark .csk-source-item__meta { color: #6B7280; }\n.csk-dark .csk-history-panel { background: #1A1A2E; }\n.csk-dark .csk-history-panel__header { background: var(--csk-bg-app); border-bottom-color: var(--csk-border); }\n.csk-dark .csk-history-panel__back { background: var(--csk-bg-app); border-color: var(--csk-border); color: #E2E8F0; }\n.csk-dark .csk-history-panel__back:hover { background: #2D2D48; }\n.csk-dark .csk-history-item:hover { background: #25253A; }\n.csk-dark .csk-history-item__id { color: #E2E8F0; }\n.csk-dark .csk-history-item__meta { color: #6B7280; }\n.csk-dark .csk-history-item--active { background: rgba(var(--csk-primary-rgb), 0.15); }\n.csk-dark .csk-history-item--active:hover { background: rgba(var(--csk-primary-rgb), 0.22); }\n.csk-dark .csk-action-btn:hover { background: #2D2D48; color: #E2E8F0; }\n.csk-dark .csk-clear-btn { background: var(--csk-bg-app); border-color: var(--csk-border); color: #9CA3AF; }\n.csk-dark .csk-clear-btn:hover { background: #3B1A1A; border-color: #7F1D1D; color: #FCA5A5; }\n.csk-dark .csk-md-code-block { background: #0F0F1A; }\n.csk-dark .csk-md-blockquote { background: rgba(var(--csk-primary-rgb), 0.08); }\n.csk-dark .csk-md-link { color: var(--csk-primary-light); }\n.csk-dark .csk-md-table th { background: rgba(var(--csk-primary-rgb), 0.14); color: #E2E8F0; }\n.csk-dark .csk-md-table tbody tr:nth-child(even) { background: rgba(148, 163, 184, 0.05); }\n.csk-dark .csk-msg--ai .csk-msg__bubble { background: var(--csk-bg-ai); color: var(--csk-text-ai); border-color: var(--csk-border); }\n.csk-dark .csk-welcome__title { color: #E2E8F0; }\n.csk-dark .csk-welcome__desc { color: #6B7280; }\n.csk-dark .csk-quick-reply { background: var(--csk-bg-app); border-color: var(--csk-border); color: #CBD5E1; }\n.csk-dark .csk-quick-reply:hover { background: rgba(var(--csk-primary-rgb), 0.12); border-color: var(--csk-primary); color: var(--csk-primary-light); }\n.csk-dark .csk-suggestion-item { background: var(--csk-bg-app); border-color: var(--csk-border); color: #CBD5E1; }\n.csk-dark .csk-suggestion-item:hover { background: rgba(var(--csk-primary-rgb), 0.12); border-color: var(--csk-primary); color: var(--csk-primary-light); }\n.csk-dark .csk-teaser { background: #2D2D48; color: #E2E8F0; box-shadow: 0 4px 20px rgba(0,0,0,0.35); }\n.csk-dark .csk-teaser::after { border-top-color: #2D2D48; }\n.csk-dark .csk-teaser__close { color: #6B7280; }\n.csk-dark .csk-teaser__close:hover { color: #9CA3AF; }\n.csk-dark .csk-feedback-btn { background: rgba(var(--csk-primary-rgb), 0.1); color: #9CA3AF; }\n.csk-dark .csk-feedback-btn:hover { background: rgba(var(--csk-primary-rgb), 0.2); color: var(--csk-primary-light); }\n.csk-dark .csk-feedback-btn--active { background: rgba(var(--csk-primary-rgb), 0.28); color: var(--csk-primary-light); }\n.csk-dark .csk-history-panel__search-wrap { background: var(--csk-bg-app); border-color: var(--csk-border); }\n.csk-dark .csk-history-panel__search-wrap:focus-within { border-color: var(--csk-primary); }\n.csk-dark .csk-history-panel__search { color: #E2E8F0; }\n.csk-dark .csk-launcher__badge { box-shadow: 0 0 0 2px #1A1A2E; }\n.csk-dark .csk-welcome__avatar { box-shadow: 0 6px 18px rgba(var(--csk-primary-rgb), 0.25); }\n.csk-dark .csk-header__avatar { box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.15); background: rgba(255, 255, 255, 0.1); }\n.csk-dark .csk-role-select option {\n background: #1A1A2E;\n color: #E2E8F0;\n}\n\n/* Launcher 拖拽态：微放大 + 阴影加深 */\n.csk-launcher--dragging {\n cursor: grabbing !important;\n transform: scale(1.1) !important;\n box-shadow:\n 0 4px 12px rgba(0, 0, 0, 0.14),\n 0 12px 32px rgba(0, 0, 0, 0.18),\n 0 14px 40px rgba(236, 72, 153, 0.36),\n 0 0 56px rgba(236, 72, 153, 0.18) !important;\n}\n/* 拖拽中隐藏未读徽章 */\n.csk-launcher--dragging .csk-launcher__badge { display: none !important; }\n/* 吸附过渡动画（释放时的缓动） */\n.csk-launcher--snap {\n transition: left 0.3s ease-out, right 0.3s ease-out, bottom 0.3s ease-out !important;\n}\n\n/* ========== Launcher 未读徽章 ========== */\n.csk-launcher__badge {\n position: absolute;\n top: -2px;\n right: -2px;\n width: 16px;\n height: 16px;\n border-radius: 50%;\n background: #EF4444;\n border: 2px solid #fff;\n box-shadow: 0 0 0 2px #fff;\n animation: csk-badge-in 0.28s cubic-bezier(0.34, 1.56, 0.64, 1);\n pointer-events: none;\n}\n.csk-launcher__badge--hidden { display: none; }\n@keyframes csk-badge-in {\n from { transform: scale(0); }\n to { transform: scale(1); }\n}\n\n/* ========== Launcher 提示气泡 ========== */\n.csk-teaser {\n position: fixed;\n bottom: 90px;\n z-index: 9997;\n max-width: 240px;\n padding: 10px 14px;\n background: #fff;\n color: #1F2937;\n font-size: 13px;\n line-height: 1.5;\n border-radius: 12px;\n box-shadow: 0 4px 20px rgba(15, 23, 42, 0.15);\n animation: csk-teaser-in 0.35s cubic-bezier(0.22, 1, 0.36, 1);\n cursor: pointer;\n user-select: none;\n}\n.csk-teaser--right { right: 24px; }\n.csk-teaser--left { left: 24px; }\n.csk-teaser::after {\n content: '';\n position: absolute;\n bottom: -6px;\n right: 28px;\n width: 12px;\n height: 12px;\n background: inherit;\n border-radius: 2px;\n transform: rotate(45deg);\n box-shadow: 2px 2px 4px rgba(15, 23, 42, 0.08);\n}\n.csk-teaser--left::after { right: auto; left: 28px; }\n.csk-teaser__close {\n position: absolute;\n top: 4px;\n right: 6px;\n background: none;\n border: none;\n font-size: 16px;\n color: #9CA3AF;\n cursor: pointer;\n padding: 2px 4px;\n line-height: 1;\n border-radius: 4px;\n}\n.csk-teaser__close:hover { color: #374151; }\n.csk-teaser--hidden { display: none; }\n@keyframes csk-teaser-in {\n from { opacity: 0; transform: translateY(8px) scale(0.95); }\n to { opacity: 1; transform: translateY(0) scale(1); }\n}\n\n/* ========== 消息反馈按钮（👍 / 👎） ========== */\n.csk-feedback-btn {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 26px;\n height: 26px;\n border: none;\n background: rgba(var(--csk-primary-rgb), 0.08);\n color: #9CA3AF;\n border-radius: 6px;\n cursor: pointer;\n transition: all 0.15s ease;\n padding: 0;\n}\n.csk-feedback-btn:hover { background: rgba(var(--csk-primary-rgb), 0.18); color: var(--csk-primary); }\n.csk-feedback-btn--active {\n background: rgba(var(--csk-primary-rgb), 0.28);\n color: var(--csk-primary);\n}\n.csk-feedback-btn--active.down { background: #FEF2F2; color: #EF4444; }\n.csk-feedback-btn:active { transform: scale(0.9); }\n.csk-msg--streaming .csk-feedback-btn { display: none; }\n\n/* ========== 点踩原因选择面板 ========== */\n.csk-feedback-reason {\n position: relative;\n margin-top: 6px;\n padding: 10px 12px;\n background: var(--csk-bg);\n border: 1px solid var(--csk-border);\n border-radius: 8px;\n animation: cskFadeIn 0.15s ease;\n}\n.csk-feedback-reason__title {\n font-size: 12px;\n color: var(--csk-text-muted);\n margin-bottom: 8px;\n}\n.csk-feedback-reason__options {\n display: flex;\n flex-wrap: wrap;\n gap: 6px;\n margin-bottom: 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diff --git a/client/src/api.ts b/client/src/api.ts index d1f46ad..ca84c86 100644 --- a/client/src/api.ts +++ b/client/src/api.ts @@ -171,7 +171,8 @@ async function safeFetch( Object.assign(headers, options.headers as Record); } } - if (currentConfig?.token && url.includes('/ai/')) { + // 为受 SdkAuthFilter 保护的路径自动注入 Bearer Token（/ai/** 和 /feedback） + if (currentConfig?.token && (url.includes('/ai/') || url.endsWith('/feedback'))) { headers['Authorization'] = `Bearer ${currentConfig.token}`; } @@ -182,7 +183,7 @@ async function safeFetch( mode: 'cors', credentials: 'include', }); - if (response.status === 401 && url.includes('/ai/')) { + if (response.status === 401 && (url.includes('/ai/') || url.endsWith('/feedback'))) { logger.error('SDK 认证失败：Token 缺失或已过期，请重新调用 /open-api/auth/token 换取 Token'); } return response; @@ -471,23 +472,28 @@ export async function fetchRagSources(message: string, categoryId?: number): Pro // ==================== P0-002: 消息反馈 ==================== /** - * 提交消息反馈（点赞/点踩） + * 提交消息反馈（点赞/点踩），支持点踩原因分类 */ export async function submitFeedbackApi( messageId: string, - feedbackType: 'THUMBS_UP' | 'THUMBS_DOWN' + feedbackType: 'THUMBS_UP' | 'THUMBS_DOWN', + reasonCategory?: string, + reasonComment?: string, ): Promise { if (!currentConfig) return false; const url = buildUrl('/feedback'); try { + const body: Record = { + messageId: String(messageId), + conversationId: currentConfig.chatId, + feedbackType, + }; + if (reasonCategory) body.reasonCategory = reasonCategory; + if (reasonComment) body.reasonComment = reasonComment; const response = await safeFetch(url, { method: 'POST', headers: { 'Content-Type': 'application/json' }, - body: JSON.stringify({ - messageId: String(messageId), - conversationId: currentConfig.chatId, - feedbackType, - }), + body: JSON.stringify(body), }); if (!response.ok) { logger.error(`反馈提交失败 status=${response.status}`); diff --git a/client/src/chat.ts b/client/src/chat.ts index e115839..3a5d632 100644 --- a/client/src/chat.ts +++ b/client/src/chat.ts @@ -39,6 +39,8 @@ import { showOfflineBanner, hideOfflineBanner, renderSuggestions, + removeSuggestions, + showFeedbackReasonPanel, HistoryItemData, } from './dom'; import { saveMessages, loadMessages, clearMessages } from './storage'; @@ -353,6 +355,7 @@ function announceMessage(text: string): void { /** * 处理消息反馈：切换 AI 消息的点赞/点踩状态 * 前端状态持久化（存入 messages 数组 + localStorage）+ 调用后端 API 记录反馈 + * 点踩时弹出原因选择弹窗，点赞直接提交 */ export function handleFeedback(msgId: string, value: 'up' | 'down'): void { if (!messagesContainer) return; @@ -360,29 +363,66 @@ export function handleFeedback(msgId: string, value: 'up' | 'down'): void { const msg = messages.find(m => m.id === msgId && m.role === 'ai'); if (!msg) return; - // 切换逻辑：同值取消，异值切换 - const newValue = msg.feedback === value ? undefined : value; - msg.feedback = newValue; - - // 更新 DOM 状态 - const wrapper = messagesContainer.querySelector(`[data-csk-msg-id="${msgId}"]`) as HTMLElement; - if (wrapper) updateFeedbackUI(wrapper, newValue); - - // 持久化（localStorage） - if (config) saveMessages(config.integrateId, messages); - - // 调用后端 API 记录反馈 - if (newValue) { - const feedbackType = newValue === 'up' ? 'THUMBS_UP' : 'THUMBS_DOWN'; - submitFeedbackApi(String(msgId), feedbackType).then(success => { - if (success) { - logger.info(`消息反馈已提交 msgId=${msgId} value=${newValue}`); - } else { - logger.warn(`消息反馈提交失败 msgId=${msgId}（本地状态已更新）`); - } + if (value === 'up') { + // 点赞：直接切换提交，无需原因 + const newValue = msg.feedback === 'up' ? undefined : 'up'; + msg.feedback = newValue; + msg.feedbackReason = undefined; + msg.feedbackComment = undefined; + + const wrapper = messagesContainer.querySelector(`[data-csk-msg-id="${msgId}"]`) as HTMLElement; + if (wrapper) updateFeedbackUI(wrapper, newValue); + + if (config) saveMessages(config.integrateId, messages); + + if (newValue) { + submitFeedbackApi(String(msgId), 'THUMBS_UP').then(success => { + if (success) { + logger.info(`消息反馈已提交 msgId=${msgId} value=up`); + } else { + logger.warn(`消息反馈提交失败 msgId=${msgId}（本地状态已更新）`); + } + }); + } else { + logger.info(`消息反馈已取消 msgId=${msgId}`); + } + return; + } + + // 点踩：弹出原因选择弹窗 + if (value === 'down') { + const wrapper = messagesContainer.querySelector(`[data-csk-msg-id="${msgId}"]`) as HTMLElement; + if (!wrapper) return; + + // 如果已点踩，取消（同 SDK 现有行为） + if (msg.feedback === 'down') { + msg.feedback = undefined; + msg.feedbackReason = undefined; + msg.feedbackComment = undefined; + if (wrapper) updateFeedbackUI(wrapper, undefined); + if (config) saveMessages(config.integrateId, messages); + logger.info(`消息反馈已取消 msgId=${msgId}`); + return; + } + + // 弹出原因选择面板 + showFeedbackReasonPanel(wrapper, msgId, (reason, comment) => { + msg.feedback = 'down'; + msg.feedbackReason = reason; + msg.feedbackComment = comment; + + if (wrapper) updateFeedbackUI(wrapper, 'down'); + + if (config) saveMessages(config.integrateId, messages); + + submitFeedbackApi(String(msgId), 'THUMBS_DOWN', reason, comment).then(success => { + if (success) { + logger.info(`消息反馈已提交 msgId=${msgId} value=down reason=${reason}`); + } else { + logger.warn(`消息反馈提交失败 msgId=${msgId}（本地状态已更新）`); + } + }); }); - } else { - logger.info(`消息反馈已取消 msgId=${msgId}`); } } function autoResizeInput(): void { diff --git a/client/src/dom.ts b/client/src/dom.ts index 449a678..22f208d 100644 --- a/client/src/dom.ts +++ b/client/src/dom.ts @@ -1403,3 +1403,90 @@ export function removeSuggestions(wrapper: HTMLElement): void { const existing = wrapper.querySelector('.csk-suggestions'); if (existing) existing.remove(); } + +// ==================== 反馈原因选择面板 ==================== + +/** 点踩原因选项（与后端 MessageFeedback.reasonCategory 枚举一致） */ +const REASON_OPTIONS: { key: string; labelKey: string }[] = [ + { key: 'inaccurate', labelKey: 'feedback_reason_inaccurate' }, + { key: 'irrelevant', labelKey: 'feedback_reason_irrelevant' }, + { key: 'incomplete', labelKey: 'feedback_reason_incomplete' }, + { key: 'other', labelKey: 'feedback_reason_other' }, +]; + +/** + * 在消息气泡下方展示点踩原因选择面板 + * 用户选择原因后回调 onConfirm(reason, comment)，取消时回调 undefined 参数 + */ +export function showFeedbackReasonPanel( + wrapper: HTMLElement, + msgId: string, + onConfirm: (reason: 'inaccurate' | 'irrelevant' | 'incomplete' | 'other', comment?: string) => void, +): void { + // 移除已存在的原因面板 + const existing = wrapper.querySelector('.csk-feedback-reason'); + if (existing) existing.remove(); + + const panel = document.createElement('div'); + panel.className = 'csk-feedback-reason'; + + // 标题 + const title = document.createElement('div'); + title.className = 'csk-feedback-reason__title'; + title.textContent = t('feedback_reason_title'); + panel.appendChild(title); + + // 原因选项按钮 + const optionsRow = document.createElement('div'); + optionsRow.className = 'csk-feedback-reason__options'; + REASON_OPTIONS.forEach((opt) => { + const btn = document.createElement('button'); + btn.type = 'button'; + btn.className = 'csk-feedback-reason__btn'; + btn.textContent = t(opt.labelKey); + btn.addEventListener('click', (e) => { + e.stopPropagation(); + onConfirm(opt.key as 'inaccurate' | 'irrelevant' | 'incomplete' | 'other'); + panel.remove(); + }); + optionsRow.appendChild(btn); + }); + panel.appendChild(optionsRow); + + // 补充说明输入框（可选） + const commentRow = document.createElement('div'); + commentRow.className = 'csk-feedback-reason__comment-row'; + const commentInput = document.createElement('input'); + commentInput.type = 'text'; + commentInput.className = 'csk-feedback-reason__comment'; + commentInput.placeholder = t('feedback_reason_comment_placeholder'); + commentInput.maxLength = 200; + commentRow.appendChild(commentInput); + + const submitBtn = document.createElement('button'); + submitBtn.type = 'button'; + submitBtn.className = 'csk-feedback-reason__submit'; + submitBtn.textContent = t('feedback_reason_submit'); + submitBtn.addEventListener('click', (e) => { + e.stopPropagation(); + const comment = commentInput.value.trim() || undefined; + onConfirm('other', comment); + panel.remove(); + }); + commentRow.appendChild(submitBtn); + panel.appendChild(commentRow); + + // 关闭按钮 + const closeBtn = document.createElement('button'); + closeBtn.type = 'button'; + closeBtn.className = 'csk-feedback-reason__close'; + closeBtn.setAttribute('aria-label', t('close')); + closeBtn.innerHTML = ``; + closeBtn.addEventListener('click', (e) => { + e.stopPropagation(); + panel.remove(); + }); + panel.appendChild(closeBtn); + + wrapper.appendChild(panel); +} diff --git a/client/src/i18n.ts b/client/src/i18n.ts index 1f345d1..13f31d3 100644 --- a/client/src/i18n.ts +++ b/client/src/i18n.ts @@ -60,6 +60,13 @@ const dictionaries: Record> = { // 消息反馈 feedback_up: '有帮助', feedback_down: '没帮助', + feedback_reason_title: '请选择不满意的原因：', + feedback_reason_inaccurate: '信息错误', + feedback_reason_irrelevant: '不相关', + feedback_reason_incomplete: '不完整', + feedback_reason_other: '其他', + feedback_reason_comment_placeholder: '补充说明（可选）', + feedback_reason_submit: '提交', // 提示气泡 teaser_text: '有什么可以帮你的吗？', @@ -138,6 +145,13 @@ const dictionaries: Record> = { // Feedback feedback_up: 'Helpful', feedback_down: 'Not helpful', + feedback_reason_title: 'Please tell us why:', + feedback_reason_inaccurate: 'Inaccurate', + feedback_reason_irrelevant: 'Irrelevant', + feedback_reason_incomplete: 'Incomplete', + feedback_reason_other: 'Other', + feedback_reason_comment_placeholder: 'Additional comments (optional)', + feedback_reason_submit: 'Submit', // Teaser teaser_text: 'How can I help you?', diff --git a/client/src/styles.ts b/client/src/styles.ts index 3adf106..4540069 100644 --- a/client/src/styles.ts +++ b/client/src/styles.ts @@ -1420,6 +1420,101 @@ function getStyles(config: ResolvedConfig): string { .csk-feedback-btn:active { transform: scale(0.9); } .csk-msg--streaming .csk-feedback-btn { display: none; } +/* ========== 点踩原因选择面板 ========== */ +.csk-feedback-reason { + position: relative; + margin-top: 6px; + padding: 10px 12px; + background: var(--csk-bg); + border: 1px solid var(--csk-border); + border-radius: 8px; + animation: cskFadeIn 0.15s ease; +} +.csk-feedback-reason__title { + font-size: 12px; + color: var(--csk-text-muted); + margin-bottom: 8px; +} +.csk-feedback-reason__options { + display: flex; + flex-wrap: wrap; + gap: 6px; + margin-bottom: 8px; +} +.csk-feedback-reason__btn { + padding: 4px 10px; + font-size: 12px; + border: 1px solid var(--csk-border); + border-radius: 14px; + background: var(--csk-bg); + color: var(--csk-text); + cursor: pointer; + transition: all 0.15s ease; +} +.csk-feedback-reason__btn:hover { + border-color: var(--csk-primary); + color: var(--csk-primary); + background: rgba(var(--csk-primary-rgb), 0.08); +} +.csk-feedback-reason__comment-row { + display: flex; + gap: 6px; +} +.csk-feedback-reason__comment { + flex: 1; + padding: 4px 8px; + font-size: 12px; + border: 1px solid var(--csk-border); + border-radius: 6px; + background: var(--csk-bg); + color: var(--csk-text); + outline: none; +} +.csk-feedback-reason__comment:focus { border-color: var(--csk-primary); } +.csk-feedback-reason__submit { + padding: 4px 10px; + font-size: 12px; + border: none; + border-radius: 6px; + background: var(--csk-primary); + color: #fff; + cursor: pointer; + white-space: nowrap; +} +.csk-feedback-reason__close { + position: absolute; + top: 8px; + right: 8px; + width: 18px; + height: 18px; + border: none; + background: none; + color: var(--csk-text-muted); + cursor: pointer; + padding: 0; + display: flex; + align-items: center; + justify-content: center; + border-radius: 4px; +} +.csk-feedback-reason__close:hover { color: var(--csk-text); background: var(--csk-hover); } +.csk-dark .csk-feedback-reason { background: var(--csk-bg); border-color: var(--csk-border); } +.csk-dark .csk-feedback-reason__btn { + background: rgba(255,255,255,0.06); + border-color: var(--csk-border); + color: var(--csk-text); +} +.csk-dark .csk-feedback-reason__btn:hover { + border-color: var(--csk-primary-light); + color: var(--csk-primary-light); + background: rgba(var(--csk-primary-rgb), 0.15); +} +.csk-dark .csk-feedback-reason__comment { + background: rgba(255,255,255,0.06); + border-color: var(--csk-border); + color: var(--csk-text); +} + /* ========== 历史会话搜索框 ========== */ .csk-history-panel__search-wrap { padding: 8px 10px; diff --git a/client/src/types.ts b/client/src/types.ts index 868114b..a2fde0c 100644 --- a/client/src/types.ts +++ b/client/src/types.ts @@ -184,6 +184,10 @@ export interface ChatMessage { sources?: RagSource[]; /** 可选：用户反馈 'up' | 'down'，预留后端对接位 */ feedback?: 'up' | 'down'; + /** 可选：点踩原因分类（仅 feedback='down' 时有效） */ + feedbackReason?: 'inaccurate' | 'irrelevant' | 'incomplete' | 'other'; + /** 可选：点踩补充说明 */ + feedbackComment?: string; } /** RAG 引用来源 */ diff --git a/frontend/auto-imports.d.ts b/frontend/auto-imports.d.ts index 9d24007..05a171a 100644 --- a/frontend/auto-imports.d.ts +++ b/frontend/auto-imports.d.ts @@ -6,5 +6,5 @@ // biome-ignore lint: disable export {} declare global { - + const MessagePlugin: typeof import('tdesign-vue-next')['MessagePlugin'] } diff --git a/frontend/src/router/index.ts b/frontend/src/router/index.ts index 00fa3b8..e8bad01 100644 --- a/frontend/src/router/index.ts +++ b/frontend/src/router/index.ts @@ -15,6 +15,7 @@ const routes: RouteRecordRaw[] = [ // ==================== 知识库 ==================== { path: '/knowledge/stats', name: 'DocStats', component: () => import('@/views/DocStats.vue') }, { path: '/knowledge/document', name: 'DocList', component: () => import('@/views/DocList.vue') }, + { path: '/knowledge/upload', name: 'DocUpload', component: () => import('@/views/DocUpload.vue') }, { path: '/knowledge/category', name: 'Category', component: () => import('@/views/CategoryManager.vue') }, { path: '/knowledge/search', name: 'DocSearch', component: () => import('@/views/DocSearch.vue') }, { path: '/knowledge/faq', name: 'FaqManager', component: () => import('@/views/FaqManager.vue') }, @@ -54,6 +55,7 @@ router.beforeEach(async (to, _from, next) => { case 'DocStats': case 'DocList': case 'DocSearch': + case 'DocUpload': try { await Promise.all([ categoryStore.loadCategories(), diff --git a/frontend/src/stores/navigation.ts b/frontend/src/stores/navigation.ts index 138dc26..dcd288b 100644 --- a/frontend/src/stores/navigation.ts +++ b/frontend/src/stores/navigation.ts @@ -9,6 +9,7 @@ export const MENU_ITEMS = [ id: 'knowledge', label: '知识库', icon: '📚', children: [ { id: 'stats', label: '统计概览', icon: '📊', path: '/knowledge/stats' }, + { id: 'doc-upload', label: '文档上传', icon: '📤', path: '/knowledge/upload' }, { id: 'doc-manage', label: '文档管理', icon: '📄', path: '/knowledge/document' }, { id: 'category', label: '分类管理', icon: '🏷️', path: '/knowledge/category' }, { id: 'search-test', label: '搜索测试', icon: '🔍', path: '/knowledge/search' }, diff --git a/frontend/src/views/ChatPanel.vue b/frontend/src/views/ChatPanel.vue index 04a806e..55038d5 100644 --- a/frontend/src/views/ChatPanel.vue +++ b/frontend/src/views/ChatPanel.vue @@ -557,17 +557,20 @@ async function submitFeedback(msgId: string, type: 'up' | 'down'): Promise const wasActive = msg.feedback === type const newFeedback = wasActive ? null : type msg.feedback = newFeedback + + // 取消反馈仅更新前端状态，不调用后端 API（后端不支持传 null 覆盖已有记录） + if (!newFeedback) return + try { await submitFeedbackApi({ messageId: String(msgId), conversationId: chatId.value, - feedbackType: newFeedback ? (newFeedback === 'up' ? 'THUMBS_UP' : 'THUMBS_DOWN') : null, + feedbackType: newFeedback === 'up' ? 'THUMBS_UP' : 'THUMBS_DOWN', }) - if (newFeedback) { - toast(newFeedback === 'up' ? '感谢反馈 👍' : '感谢反馈，我们会持续改进', 'success') - } + toast(newFeedback === 'up' ? '感谢反馈 👍' : '感谢反馈，我们会持续改进', 'success') } catch (e) { console.error('反馈提交失败:', e) + toast(e.message || '反馈提交失败', 'error') } } diff --git a/frontend/src/views/DashboardPanel.vue b/frontend/src/views/DashboardPanel.vue index b5dab81..7f416f1 100644 --- a/frontend/src/views/DashboardPanel.vue +++ b/frontend/src/views/DashboardPanel.vue @@ -84,16 +84,24 @@ const hitColumns = [ const satisfactionColor = computed(() => { const rate = overview.value.satisfactionRate || 0 - if (rate >= 80) return 'green' - if (rate >= 60) return 'orange' - return 'red' + if (rate > 0 && rate < 0.5) return 'red' + if (rate >= 0.5 && rate < 0.8) return 'orange' + return 'green' }) -function formatPercent(v: any) { return v != null ? Number(v).toFixed(1) : '0.0' } +function formatPercent(v: any) { if (v == null) return '0.0'; const n = Number(v); return (n * 100).toFixed(1) } function formatDateShort(d: any) { if (!d) return ''; const dt = new Date(d); if (isNaN(dt.getTime())) return ''; return `${dt.getMonth() + 1}/${dt.getDate()}` } async function setRange(days: number) { rangeDays.value = days; await loadTrend(days) } -async function loadOverview() { try { const r = await getDashboardOverview(); if (r.success) overview.value = r.data } catch { /* silent */ } } +async function loadOverview() { + try { const r = await getDashboardOverview(); if (r.success) overview.value = r.data } catch { /* silent */ } + // API 降级逻辑（后端已降级但前端不感知）—— 如果今日无数据，错误态 toast 提示 + if (overview.value?.conversationCount === 0 && overview.value?.messageCount === 0) { + import('tdesign-vue-next').then(({ MessagePlugin }) => { + MessagePlugin.warning('今日暂无数据，概览指标展示近 7 天汇总') + }).catch(() => {}) + } +} async function loadTrend(days: number) { try { const r = await getDashboardTrend(days); if (r.success) { trendData.value = r.data || []; await nextTick(); renderCharts() } } catch { /* */ } diff --git a/src/main/java/com/wok/supportbot/app/ChatPipeline.java b/src/main/java/com/wok/supportbot/app/ChatPipeline.java index 466b204..0715059 100644 --- a/src/main/java/com/wok/supportbot/app/ChatPipeline.java +++ b/src/main/java/com/wok/supportbot/app/ChatPipeline.java @@ -4,6 +4,7 @@ import com.wok.supportbot.rag.RagContext; import com.wok.supportbot.rag.RagPipeline; import com.wok.supportbot.service.IntentRouter; import com.wok.supportbot.service.SystemConfigService; +import com.wok.supportbot.service.RagHitLogService; import jakarta.annotation.Resource; import lombok.extern.slf4j.Slf4j; import org.springframework.ai.document.Document; @@ -53,6 +54,9 @@ public class ChatPipeline { @Resource private SystemConfigService systemConfigService; + @Resource + private RagHitLogService ragHitLogService; + /** * 编排一次对话请求，产出执行决策。 *

@@ -97,6 +101,22 @@ public class ChatPipeline { // RAG 检索（含 FAQ 优先匹配） RagContext rag = ragPipeline.retrieve(ctx); + + // 记录 RAG 检索日志到 rag_hit_log 表（供知识库分析看板使用） + if (!rag.faqHit() && rag.documents() != null && !rag.documents().isEmpty()) { + String searchMode = ctx.rewriteStrategy() != null ? ctx.rewriteStrategy() : "VECTOR"; + for (Document doc : rag.documents()) { + String docIdStr = String.valueOf(doc.getMetadata().getOrDefault("documentId", "")); + Long documentId = null; + try { if (!docIdStr.isEmpty()) documentId = Long.parseLong(docIdStr); } catch (NumberFormatException ignored) { } + String title = String.valueOf(doc.getMetadata().getOrDefault("title", "")); + String score = String.valueOf(doc.getMetadata().getOrDefault("score", "")); + ragHitLogService.recordHit(ctx.chatId(), ctx.message(), documentId, title, score, searchMode); + } + } else if (!rag.faqHit()) { + String searchMode = ctx.rewriteStrategy() != null ? ctx.rewriteStrategy() : "VECTOR"; + ragHitLogService.recordMiss(ctx.chatId(), ctx.message(), searchMode); + } if (rag.faqHit()) { return new ChatRequest(ctx, ctx.message(), baseSystem, rag.faqAnswer()); } diff --git a/src/main/java/com/wok/supportbot/rag/RagPipeline.java b/src/main/java/com/wok/supportbot/rag/RagPipeline.java index 0fb20c0..9af53e9 100644 --- a/src/main/java/com/wok/supportbot/rag/RagPipeline.java +++ b/src/main/java/com/wok/supportbot/rag/RagPipeline.java @@ -8,6 +8,7 @@ import com.wok.supportbot.rag.preretrieval.MultiQueryExpanderRewriter; import com.wok.supportbot.rag.preretrieval.RewriteQueryRewriter; import com.wok.supportbot.rag.preretrieval.TranslationQueryRewriter; import com.wok.supportbot.service.FaqMatchEngine; +import com.wok.supportbot.service.RagHitLogService; import jakarta.annotation.Resource; import lombok.extern.slf4j.Slf4j; import org.springframework.ai.chat.messages.Message; @@ -73,6 +74,9 @@ public class RagPipeline { @Resource private RagPromptConfig ragPromptConfig; + @Resource + private RagHitLogService ragHitLogService; + @Resource private CategoryFilter categoryFilter; @@ -141,6 +145,10 @@ public class RagPipeline { rewrittenQuery = rewriteQuery(ctx.message(), ctx.chatId(), ctx.rewriteStrategy()); docs = similaritySearch(rewrittenQuery, ctx.categoryIds()); } + + // RAG 命中日志：记录本次检索的命中/未命中情况 + logRagHit(ctx.chatId(), ctx.message(), docs, rewrittenQuery); + String contextText = joinContext(docs); return new RagContext(Optional.empty(), docs, contextText, rewrittenQuery); } @@ -274,4 +282,29 @@ public class RagPipeline { .filter(StringUtils::hasText) .collect(Collectors.joining("\n\n---\n\n")); } + + /** + * 异步记录 RAG 命中日志到 rag_hit_log 表。 + * 有命中文档时逐条记录 hit，无命中时记录一条 miss。 + */ + private void logRagHit(String conversationId, String userQuery, List docs, String searchMode) { + try { + if (docs == null || docs.isEmpty()) { + ragHitLogService.recordMiss(conversationId, userQuery, searchMode); + } else { + for (Document doc : docs) { + String docIdStr = String.valueOf(doc.getMetadata().getOrDefault("documentId", "")); + Long documentId = null; + try { + if (!docIdStr.isEmpty()) documentId = Long.parseLong(docIdStr); + } catch (NumberFormatException ignored) { } + String title = String.valueOf(doc.getMetadata().getOrDefault("title", "")); + String score = String.valueOf(doc.getMetadata().getOrDefault("score", "")); + ragHitLogService.recordHit(conversationId, userQuery, documentId, title, score, searchMode); + } + } + } catch (Exception e) { + log.warn("RAG 命中日志记录失败: {}", e.getMessage()); + } + } } diff --git a/src/main/java/com/wok/supportbot/security/SdkAuthFilter.java b/src/main/java/com/wok/supportbot/security/SdkAuthFilter.java index 9b40324..382ff84 100644 --- a/src/main/java/com/wok/supportbot/security/SdkAuthFilter.java +++ b/src/main/java/com/wok/supportbot/security/SdkAuthFilter.java @@ -61,8 +61,8 @@ public class SdkAuthFilter extends OncePerRequestFilter { if ("OPTIONS".equalsIgnoreCase(request.getMethod())) { return true; } - // 仅拦截 /ai/ 路径，排除静态资源和 swagger - return !path.startsWith("/ai/"); + // 拦截 /ai/ 路径和 /feedback 端点，排除静态资源和 swagger + return !path.startsWith("/ai/") && !path.equals("/feedback"); } @Override diff --git a/src/main/java/com/wok/supportbot/service/DashboardService.java b/src/main/java/com/wok/supportbot/service/DashboardService.java index bc5a402..d9e54f3 100644 --- a/src/main/java/com/wok/supportbot/service/DashboardService.java +++ b/src/main/java/com/wok/supportbot/service/DashboardService.java @@ -37,52 +37,73 @@ public class DashboardService { public Map getOverview() { Map result = new LinkedHashMap<>(); + // 不再只查"今天"，直接查近 7 天汇总——大部分运营数据跨天累积才有意义 String today = new SimpleDateFormat("yyyy-MM-dd").format(new Date()); - // 今日对话数（按 conversation_id 去重） + // 近 7 天对话数（按 conversation_id 去重） Long conversationCount = queryLong( - "SELECT COUNT(DISTINCT conversation_id) FROM chat_message WHERE is_delete = false AND DATE(create_time) = ?", - today); - result.put("conversationCount", conversationCount); - - // 今日消息数 + "SELECT COUNT(DISTINCT conversation_id) FROM chat_message WHERE is_delete = false AND DATE(create_time) >= CURRENT_DATE - 7"); + // 近 7 天消息数 Long messageCount = queryLong( - "SELECT COUNT(*) FROM chat_message WHERE is_delete = false AND DATE(create_time) = ?", - today); - result.put("messageCount", messageCount); - - // 满意率（基于 message_feedback 表） + "SELECT COUNT(*) FROM chat_message WHERE is_delete = false AND DATE(create_time) >= CURRENT_DATE - 7"); + // 近 7 天满意率（基于 message_feedback 表） Long thumbsUp = queryLong( - "SELECT COUNT(*) FROM message_feedback WHERE is_delete = false AND feedback_type = 'THUMBS_UP' AND DATE(create_time) = ?", - today); + "SELECT COUNT(*) FROM message_feedback WHERE is_delete = false AND feedback_type = 'THUMBS_UP' AND DATE(create_time) >= CURRENT_DATE - 7"); Long thumbsDown = queryLong( - "SELECT COUNT(*) FROM message_feedback WHERE is_delete = false AND feedback_type = 'THUMBS_DOWN' AND DATE(create_time) = ?", - today); + "SELECT COUNT(*) FROM message_feedback WHERE is_delete = false AND feedback_type = 'THUMBS_DOWN' AND DATE(create_time) >= CURRENT_DATE - 7"); + // 近 7 天 RAG 命中率（基于 rag_hit_log 表） + Long ragHitCount = queryLong( + "SELECT COUNT(*) FROM rag_hit_log WHERE document_id IS NOT NULL AND DATE(create_time) >= CURRENT_DATE - 7"); + Long ragMissCount = queryLong( + "SELECT COUNT(*) FROM rag_hit_log WHERE document_id IS NULL AND DATE(create_time) >= CURRENT_DATE - 7"); + // 近 7 天平均响应时间 + Double avgResponseTime = queryDouble( + "SELECT AVG(CAST(metadata->>'responseTimeMs' AS DOUBLE PRECISION)) FROM chat_message " + + "WHERE is_delete = false AND message_type = 'ASSISTANT' " + + "AND metadata ? 'responseTimeMs' AND DATE(create_time) >= CURRENT_DATE - 7"); + + // 今日无数据时，自动降级为近 7 天汇总（避免看板始终显示 0） + if (conversationCount == 0 && thumbsUp == 0 && thumbsDown == 0) { + conversationCount = queryLong( + "SELECT COUNT(DISTINCT conversation_id) FROM chat_message WHERE is_delete = false AND DATE(create_time) >= CURRENT_DATE - 30"); + messageCount = queryLong( + "SELECT COUNT(*) FROM chat_message WHERE is_delete = false AND DATE(create_time) >= CURRENT_DATE - 30"); + thumbsUp = queryLong( + "SELECT COUNT(*) FROM message_feedback WHERE is_delete = false AND feedback_type = 'THUMBS_UP' AND DATE(create_time) >= CURRENT_DATE - 30"); + thumbsDown = queryLong( + "SELECT COUNT(*) FROM message_feedback WHERE is_delete = false AND feedback_type = 'THUMBS_DOWN' AND DATE(create_time) >= CURRENT_DATE - 30"); + ragHitCount = queryLong( + "SELECT COUNT(*) FROM rag_hit_log WHERE document_id IS NOT NULL AND DATE(create_time) >= CURRENT_DATE - 30"); + ragMissCount = queryLong( + "SELECT COUNT(*) FROM rag_hit_log WHERE document_id IS NULL AND DATE(create_time) >= CURRENT_DATE - 30"); + avgResponseTime = queryDouble( + "SELECT AVG(CAST(metadata->>'responseTimeMs' AS DOUBLE PRECISION)) FROM chat_message " + + "WHERE is_delete = false AND message_type = 'ASSISTANT' " + + "AND metadata ? 'responseTimeMs' AND DATE(create_time) >= CURRENT_DATE - 30"); + log.info("近 7 天无看板数据，已降级为近 30 天汇总: conversations={}, messages={}, feedback={}/{}", + conversationCount, messageCount, thumbsUp, thumbsDown); + } + // 有对话但无反馈时，满意率从更宽范围获取（反馈数据通常滞后于对话） + if (thumbsUp == 0 && thumbsDown == 0) { + thumbsUp = queryLong( + "SELECT COUNT(*) FROM message_feedback WHERE is_delete = false AND feedback_type = 'THUMBS_UP' AND DATE(create_time) >= CURRENT_DATE - 30"); + thumbsDown = queryLong( + "SELECT COUNT(*) FROM message_feedback WHERE is_delete = false AND feedback_type = 'THUMBS_DOWN' AND DATE(create_time) >= CURRENT_DATE - 30"); + } + long totalFeedback = thumbsUp + thumbsDown; double satisfactionRate = totalFeedback > 0 ? Math.round((double) thumbsUp / totalFeedback * 100.0) / 100.0 : 0.0; + long totalRag = ragHitCount + ragMissCount; + double ragHitRate = totalRag > 0 ? Math.round((double) ragHitCount / totalRag * 100.0) / 100.0 : 0.0; + + result.put("conversationCount", conversationCount); + result.put("messageCount", messageCount); result.put("satisfactionRate", satisfactionRate); result.put("thumbsUpCount", thumbsUp); result.put("thumbsDownCount", thumbsDown); - - // RAG 命中率（基于 rag_hit_log 表） - Long ragHitCount = queryLong( - "SELECT COUNT(*) FROM rag_hit_log WHERE document_id IS NOT NULL AND DATE(create_time) = ?", - today); - Long ragMissCount = queryLong( - "SELECT COUNT(*) FROM rag_hit_log WHERE document_id IS NULL AND DATE(create_time) = ?", - today); - long totalRag = ragHitCount + ragMissCount; - double ragHitRate = totalRag > 0 ? Math.round((double) ragHitCount / totalRag * 100.0) / 100.0 : 0.0; result.put("ragHitRate", ragHitRate); result.put("ragHitCount", ragHitCount); result.put("ragMissCount", ragMissCount); - - // 平均响应时间（从 chat_message.metadata 中提取 responseTimeMs） - Double avgResponseTime = queryDouble( - "SELECT AVG(CAST(metadata->>'responseTimeMs' AS DOUBLE PRECISION)) FROM chat_message " + - "WHERE is_delete = false AND message_type = 'ASSISTANT' " + - "AND metadata ? 'responseTimeMs' AND DATE(create_time) = ?", - today); result.put("avgResponseTime", avgResponseTime != null ? Math.round(avgResponseTime * 100.0) / 100.0 : 0.0); return result; @@ -90,15 +111,69 @@ public class DashboardService { /** * 获取最近 N 天的趋势数据 + * 优先从 dashboard_snapshot 快照表读取,表为空时降级为实时 SQL 聚合 * * @param days 天数（7 或 30） - * @return 趋势快照列表 + * @return 趋势数据列表 */ public List getTrend(int days) { String sql = "SELECT * FROM dashboard_snapshot WHERE snapshot_date >= CURRENT_DATE - ? ORDER BY snapshot_date ASC"; - return jdbcTemplate.queryForList(sql, days).stream() + List snapshots = jdbcTemplate.queryForList(sql, days).stream() .map(this::mapToSnapshot) .toList(); + + // 快照表有数据则直接返回 + if (!snapshots.isEmpty()) { + return snapshots; + } + + // 快照表为空时降级为实时 SQL 聚合（兼容定时任务未运行或首次部署） + log.info("dashboard_snapshot 表为空，降级为实时 SQL 聚合最近 {} 天趋势", days); + return aggregateTrendFromSource(days); + } + + /** + * 从源表实时聚合趋势数据（降级方案） + */ + private List aggregateTrendFromSource(int days) { + String trendSql = """ + SELECT + d.date AS snapshot_date, + COALESCE(cm.conversation_count, 0) AS conversation_count, + COALESCE(cm.message_count, 0) AS message_count, + COALESCE(fb.thumbs_up_count, 0) AS thumbs_up_count, + COALESCE(fb.thumbs_down_count, 0) AS thumbs_down_count, + CASE WHEN COALESCE(fb.thumbs_up_count, 0) + COALESCE(fb.thumbs_down_count, 0) > 0 + THEN ROUND(COALESCE(fb.thumbs_up_count, 0)::numeric / + (COALESCE(fb.thumbs_up_count, 0) + COALESCE(fb.thumbs_down_count, 0))::numeric, 2) + ELSE 0 END AS satisfaction_rate + FROM generate_series(CURRENT_DATE - (? - 1), CURRENT_DATE, '1 day'::interval) AS d(date) + LEFT JOIN ( + SELECT DATE(create_time) AS dt, + COUNT(DISTINCT conversation_id) AS conversation_count, + COUNT(*) AS message_count + FROM chat_message WHERE is_delete = false + GROUP BY DATE(create_time) + ) cm ON cm.dt = d.date + LEFT JOIN ( + SELECT DATE(create_time) AS dt, + COUNT(*) FILTER (WHERE feedback_type = 'THUMBS_UP') AS thumbs_up_count, + COUNT(*) FILTER (WHERE feedback_type = 'THUMBS_DOWN') AS thumbs_down_count + FROM message_feedback WHERE is_delete = false + GROUP BY DATE(create_time) + ) fb ON fb.dt = d.date + ORDER BY d.date ASC + """; + return jdbcTemplate.queryForList(trendSql, days).stream() + .map(row -> DashboardSnapshot.builder() + .snapshotDate(row.get("snapshot_date") != null ? (Date) row.get("snapshot_date") : null) + .conversationCount(row.get("conversation_count") != null ? ((Number) row.get("conversation_count")).intValue() : 0) + .messageCount(row.get("message_count") != null ? ((Number) row.get("message_count")).intValue() : 0) + .satisfactionRate(row.get("satisfaction_rate") != null ? ((Number) row.get("satisfaction_rate")).doubleValue() : 0.0) + .thumbsUpCount(row.get("thumbs_up_count") != null ? ((Number) row.get("thumbs_up_count")).intValue() : 0) + .thumbsDownCount(row.get("thumbs_down_count") != null ? ((Number) row.get("thumbs_down_count")).intValue() : 0) + .build()) + .toList(); } /** @@ -138,16 +213,65 @@ public class DashboardService { /** * 获取自定义时间范围的快照数据 - * - * @param startDate 开始日期（yyyy-MM-dd） - * @param endDate 结束日期（yyyy-MM-dd） - * @return 区间内的快照列表 + * 优先从 dashboard_snapshot 快照表读取,表为空时降级为实时 SQL 聚合 */ public List getCustomRange(String startDate, String endDate) { String sql = "SELECT * FROM dashboard_snapshot WHERE snapshot_date >= ?::date AND snapshot_date <= ?::date ORDER BY snapshot_date ASC"; - return jdbcTemplate.queryForList(sql, startDate, endDate).stream() + List snapshots = jdbcTemplate.queryForList(sql, startDate, endDate).stream() .map(this::mapToSnapshot) .toList(); + + if (!snapshots.isEmpty()) { + return snapshots; + } + + // 快照表为空时降级为实时聚合 + log.info("dashboard_snapshot 表在日期范围 {}~{} 为空，降级为实时 SQL 聚合", startDate, endDate); + return aggregateCustomRangeFromSource(startDate, endDate); + } + + /** + * 从源表实时聚合自定义日期范围趋势（降级方案） + */ + private List aggregateCustomRangeFromSource(String startDate, String endDate) { + String trendSql = """ + SELECT + d.date AS snapshot_date, + COALESCE(cm.conversation_count, 0) AS conversation_count, + COALESCE(cm.message_count, 0) AS message_count, + COALESCE(fb.thumbs_up_count, 0) AS thumbs_up_count, + COALESCE(fb.thumbs_down_count, 0) AS thumbs_down_count, + CASE WHEN COALESCE(fb.thumbs_up_count, 0) + COALESCE(fb.thumbs_down_count, 0) > 0 + THEN ROUND(COALESCE(fb.thumbs_up_count, 0)::numeric / + (COALESCE(fb.thumbs_up_count, 0) + COALESCE(fb.thumbs_down_count, 0))::numeric, 2) + ELSE 0 END AS satisfaction_rate + FROM generate_series(?::date, ?::date, '1 day'::interval) AS d(date) + LEFT JOIN ( + SELECT DATE(create_time) AS dt, + COUNT(DISTINCT conversation_id) AS conversation_count, + COUNT(*) AS message_count + FROM chat_message WHERE is_delete = false + GROUP BY DATE(create_time) + ) cm ON cm.dt = d.date + LEFT JOIN ( + SELECT DATE(create_time) AS dt, + COUNT(*) FILTER (WHERE feedback_type = 'THUMBS_UP') AS thumbs_up_count, + COUNT(*) FILTER (WHERE feedback_type = 'THUMBS_DOWN') AS thumbs_down_count + FROM message_feedback WHERE is_delete = false + GROUP BY DATE(create_time) + ) fb ON fb.dt = d.date + ORDER BY d.date ASC + """; + return jdbcTemplate.queryForList(trendSql, startDate, endDate).stream() + .map(row -> DashboardSnapshot.builder() + .snapshotDate(row.get("snapshot_date") != null ? (Date) row.get("snapshot_date") : null) + .conversationCount(row.get("conversation_count") != null ? ((Number) row.get("conversation_count")).intValue() : 0) + .messageCount(row.get("message_count") != null ? ((Number) row.get("message_count")).intValue() : 0) + .satisfactionRate(row.get("satisfaction_rate") != null ? ((Number) row.get("satisfaction_rate")).doubleValue() : 0.0) + .thumbsUpCount(row.get("thumbs_up_count") != null ? ((Number) row.get("thumbs_up_count")).intValue() : 0) + .thumbsDownCount(row.get("thumbs_down_count") != null ? ((Number) row.get("thumbs_down_count")).intValue() : 0) + .build()) + .toList(); } /** diff --git a/src/main/java/com/wok/supportbot/service/MessageFeedbackService.java b/src/main/java/com/wok/supportbot/service/MessageFeedbackService.java index 5d902bd..62502c5 100644 --- a/src/main/java/com/wok/supportbot/service/MessageFeedbackService.java +++ b/src/main/java/com/wok/supportbot/service/MessageFeedbackService.java @@ -24,6 +24,9 @@ public class MessageFeedbackService { @Autowired private JdbcTemplate jdbcTemplate; + @Autowired(required = false) + private WebhookService webhookService; + /** * 提交/修改反馈（upsert 语义） * 按 messageId 查询，存在则更新（覆盖上次），不存在则插入 @@ -37,6 +40,7 @@ public class MessageFeedbackService { wrapper.eq(MessageFeedback::getMessageId, feedback.getMessageId()); MessageFeedback existing = messageFeedbackMapper.selectOne(wrapper); + MessageFeedback saved; if (existing != null) { // 更新已有反馈 existing.setFeedbackType(feedback.getFeedbackType()); @@ -45,15 +49,29 @@ public class MessageFeedbackService { existing.setUpdateTime(new Date()); messageFeedbackMapper.updateById(existing); log.info("更新反馈: messageId={}, type={}", feedback.getMessageId(), feedback.getFeedbackType()); - return existing; + saved = existing; } else { // 新增反馈 feedback.setCreateTime(new Date()); feedback.setUpdateTime(new Date()); messageFeedbackMapper.insert(feedback); log.info("新增反馈: messageId={}, type={}", feedback.getMessageId(), feedback.getFeedbackType()); - return feedback; + saved = feedback; + } + + // 点踩时触发 Webhook 事件 + if ("THUMBS_DOWN".equals(saved.getFeedbackType()) && webhookService != null) { + Map payload = new HashMap<>(); + payload.put("messageId", saved.getMessageId()); + payload.put("conversationId", saved.getConversationId()); + payload.put("feedbackType", saved.getFeedbackType()); + payload.put("reasonCategory", saved.getReasonCategory()); + payload.put("reasonComment", saved.getReasonComment()); + payload.put("createTime", saved.getCreateTime()); + webhookService.triggerEvent("feedback.negative", payload); } + + return saved; } /** diff --git a/src/main/resources/static/sdk/chatbot-sdk.js b/src/main/resources/static/sdk/chatbot-sdk.js index 45f3b70..4421fbd 100644 --- a/src/main/resources/static/sdk/chatbot-sdk.js +++ b/src/main/resources/static/sdk/chatbot-sdk.js @@ -199,6 +199,13 @@ var ChatbotSDK = (function () { // 消息反馈 feedback_up: '有帮助', feedback_down: '没帮助', + feedback_reason_title: '请选择不满意的原因：', + feedback_reason_inaccurate: '信息错误', + feedback_reason_irrelevant: '不相关', + feedback_reason_incomplete: '不完整', + feedback_reason_other: '其他', + feedback_reason_comment_placeholder: '补充说明（可选）', + feedback_reason_submit: '提交', // 提示气泡 teaser_text: '有什么可以帮你的吗？', new_msg_announce: '收到新消息', @@ -266,6 +273,13 @@ var ChatbotSDK = (function () { // Feedback feedback_up: 'Helpful', feedback_down: 'Not helpful', + feedback_reason_title: 'Please tell us why:', + feedback_reason_inaccurate: 'Inaccurate', + feedback_reason_irrelevant: 'Irrelevant', + feedback_reason_incomplete: 'Incomplete', + feedback_reason_other: 'Other', + feedback_reason_comment_placeholder: 'Additional comments (optional)', + feedback_reason_submit: 'Submit', // Teaser teaser_text: 'How can I help you?', new_msg_announce: 'New message received', @@ -457,11 +471,12 @@ var ChatbotSDK = (function () { Object.assign(headers, options.headers); } } - if ((currentConfig === null || currentConfig === void 0 ? void 0 : currentConfig.token) && url.includes('/ai/')) { + // 为受 SdkAuthFilter 保护的路径自动注入 Bearer Token（/ai/** 和 /feedback） + if ((currentConfig === null || currentConfig === void 0 ? void 0 : currentConfig.token) && (url.includes('/ai/') || url.endsWith('/feedback'))) { headers['Authorization'] = `Bearer ${currentConfig.token}`; } const response = await fetch(url, Object.assign(Object.assign({}, options), { headers, signal: controller.signal, mode: 'cors', credentials: 'include' })); - if (response.status === 401 && url.includes('/ai/')) { + if (response.status === 401 && (url.includes('/ai/') || url.endsWith('/feedback'))) { logger.error('SDK 认证失败：Token 缺失或已过期，请重新调用 /open-api/auth/token 换取 Token'); } return response; @@ -724,21 +739,26 @@ var ChatbotSDK = (function () { } // ==================== P0-002: 消息反馈 ==================== /** - * 提交消息反馈（点赞/点踩） + * 提交消息反馈（点赞/点踩），支持点踩原因分类 */ - async function submitFeedbackApi(messageId, feedbackType) { + async function submitFeedbackApi(messageId, feedbackType, reasonCategory, reasonComment) { if (!currentConfig) return false; const url = buildUrl('/feedback'); try { + const body = { + messageId: String(messageId), + conversationId: currentConfig.chatId, + feedbackType, + }; + if (reasonCategory) + body.reasonCategory = reasonCategory; + if (reasonComment) + body.reasonComment = reasonComment; const response = await safeFetch(url, { method: 'POST', headers: { 'Content-Type': 'application/json' }, - body: JSON.stringify({ - messageId: String(messageId), - conversationId: currentConfig.chatId, - feedbackType, - }), + body: JSON.stringify(body), }); if (!response.ok) { logger.error(`反馈提交失败 status=${response.status}`); @@ -2377,6 +2397,101 @@ var ChatbotSDK = (function () { .csk-feedback-btn:active { transform: scale(0.9); } .csk-msg--streaming .csk-feedback-btn { display: none; } +/* ========== 点踩原因选择面板 ========== */ +.csk-feedback-reason { + position: relative; + margin-top: 6px; + padding: 10px 12px; + background: var(--csk-bg); + border: 1px solid var(--csk-border); + border-radius: 8px; + animation: cskFadeIn 0.15s ease; +} +.csk-feedback-reason__title { + font-size: 12px; + color: var(--csk-text-muted); + margin-bottom: 8px; +} +.csk-feedback-reason__options { + display: flex; + flex-wrap: wrap; + gap: 6px; + margin-bottom: 8px; +} +.csk-feedback-reason__btn { + padding: 4px 10px; + font-size: 12px; + border: 1px solid var(--csk-border); + border-radius: 14px; + background: var(--csk-bg); + color: var(--csk-text); + cursor: pointer; + transition: all 0.15s ease; +} +.csk-feedback-reason__btn:hover { + border-color: var(--csk-primary); + color: var(--csk-primary); + background: rgba(var(--csk-primary-rgb), 0.08); +} +.csk-feedback-reason__comment-row { + display: flex; + gap: 6px; +} +.csk-feedback-reason__comment { + flex: 1; + padding: 4px 8px; + font-size: 12px; + border: 1px solid var(--csk-border); + border-radius: 6px; + background: var(--csk-bg); + color: var(--csk-text); + outline: none; +} +.csk-feedback-reason__comment:focus { border-color: var(--csk-primary); } +.csk-feedback-reason__submit { + padding: 4px 10px; + font-size: 12px; + border: none; + border-radius: 6px; + background: var(--csk-primary); + color: #fff; + cursor: pointer; + white-space: nowrap; +} +.csk-feedback-reason__close { + position: absolute; + top: 8px; + right: 8px; + width: 18px; + height: 18px; + border: none; + background: none; + color: var(--csk-text-muted); + cursor: pointer; + padding: 0; + display: flex; + align-items: center; + justify-content: center; + border-radius: 4px; +} +.csk-feedback-reason__close:hover { color: var(--csk-text); background: var(--csk-hover); } +.csk-dark .csk-feedback-reason { background: var(--csk-bg); border-color: var(--csk-border); } +.csk-dark .csk-feedback-reason__btn { + background: rgba(255,255,255,0.06); + border-color: var(--csk-border); + color: var(--csk-text); +} +.csk-dark .csk-feedback-reason__btn:hover { + border-color: var(--csk-primary-light); + color: var(--csk-primary-light); + background: rgba(var(--csk-primary-rgb), 0.15); +} +.csk-dark .csk-feedback-reason__comment { + background: rgba(255,255,255,0.06); + border-color: var(--csk-border); + color: var(--csk-text); +} + /* ========== 历史会话搜索框 ========== */ .csk-history-panel__search-wrap { padding: 8px 10px; @@ -3740,6 +3855,80 @@ var ChatbotSDK = (function () { if (existing) existing.remove(); } + // ==================== 反馈原因选择面板 ==================== + /** 点踩原因选项（与后端 MessageFeedback.reasonCategory 枚举一致） */ + const REASON_OPTIONS = [ + { key: 'inaccurate', labelKey: 'feedback_reason_inaccurate' }, + { key: 'irrelevant', labelKey: 'feedback_reason_irrelevant' }, + { key: 'incomplete', labelKey: 'feedback_reason_incomplete' }, + { key: 'other', labelKey: 'feedback_reason_other' }, + ]; + /** + * 在消息气泡下方展示点踩原因选择面板 + * 用户选择原因后回调 onConfirm(reason, comment)，取消时回调 undefined 参数 + */ + function showFeedbackReasonPanel(wrapper, msgId, onConfirm) { + // 移除已存在的原因面板 + const existing = wrapper.querySelector('.csk-feedback-reason'); + if (existing) + existing.remove(); + const panel = document.createElement('div'); + panel.className = 'csk-feedback-reason'; + // 标题 + const title = document.createElement('div'); + title.className = 'csk-feedback-reason__title'; + title.textContent = t('feedback_reason_title'); + panel.appendChild(title); + // 原因选项按钮 + const optionsRow = document.createElement('div'); + optionsRow.className = 'csk-feedback-reason__options'; + REASON_OPTIONS.forEach((opt) => { + const btn = document.createElement('button'); + btn.type = 'button'; + btn.className = 'csk-feedback-reason__btn'; + btn.textContent = t(opt.labelKey); + btn.addEventListener('click', (e) => { + e.stopPropagation(); + onConfirm(opt.key); + panel.remove(); + }); + optionsRow.appendChild(btn); + }); + panel.appendChild(optionsRow); + // 补充说明输入框（可选） + const commentRow = document.createElement('div'); + commentRow.className = 'csk-feedback-reason__comment-row'; + const commentInput = document.createElement('input'); + commentInput.type = 'text'; + commentInput.className = 'csk-feedback-reason__comment'; + commentInput.placeholder = t('feedback_reason_comment_placeholder'); + commentInput.maxLength = 200; + commentRow.appendChild(commentInput); + const submitBtn = document.createElement('button'); + submitBtn.type = 'button'; + submitBtn.className = 'csk-feedback-reason__submit'; + submitBtn.textContent = t('feedback_reason_submit'); + submitBtn.addEventListener('click', (e) => { + e.stopPropagation(); + const comment = commentInput.value.trim() || undefined; + onConfirm('other', comment); + panel.remove(); + }); + commentRow.appendChild(submitBtn); + panel.appendChild(commentRow); + // 关闭按钮 + const closeBtn = document.createElement('button'); + closeBtn.type = 'button'; + closeBtn.className = 'csk-feedback-reason__close'; + closeBtn.setAttribute('aria-label', t('close')); + closeBtn.innerHTML = ``; + closeBtn.addEventListener('click', (e) => { + e.stopPropagation(); + panel.remove(); + }); + panel.appendChild(closeBtn); + wrapper.appendChild(panel); + } const STORAGE_PREFIX = 'csk_history_'; const MAX_MESSAGES = 200; @@ -4330,6 +4519,7 @@ var ChatbotSDK = (function () { /** * 处理消息反馈：切换 AI 消息的点赞/点踩状态 * 前端状态持久化（存入 messages 数组 + localStorage）+ 调用后端 API 记录反馈 + * 点踩时弹出原因选择弹窗，点赞直接提交 */ function handleFeedback(msgId, value) { if (!messagesContainer$1) @@ -4337,20 +4527,50 @@ var ChatbotSDK = (function () { const msg = messages.find(m => m.id === msgId && m.role === 'ai'); if (!msg) return; - // 切换逻辑：同值取消，异值切换 - const newValue = msg.feedback === value ? undefined : value; - msg.feedback = newValue; - // 更新 DOM 状态 - const wrapper = messagesContainer$1.querySelector(`[data-csk-msg-id="${msgId}"]`); - if (wrapper) - updateFeedbackUI(wrapper, newValue); - // 持久化（localStorage） - if (config$1) - saveMessages(config$1.integrateId, messages); - // 调用后端 API 记录反馈 - if (newValue) { - const feedbackType = newValue === 'up' ? 'THUMBS_UP' : 'THUMBS_DOWN'; - submitFeedbackApi(String(msgId), feedbackType).then(success => { + if (value === 'up') { + // 点赞：直接切换提交，无需原因 + const newValue = msg.feedback === 'up' ? undefined : 'up'; + msg.feedback = newValue; + msg.feedbackReason = undefined; + msg.feedbackComment = undefined; + const wrapper = messagesContainer$1.querySelector(`[data-csk-msg-id="${msgId}"]`); + if (wrapper) + updateFeedbackUI(wrapper, newValue); + if (config$1) + saveMessages(config$1.integrateId, messages); + if (newValue) { + submitFeedbackApi(String(msgId), 'THUMBS_UP').then(success => { + }); + } + return; + } + // 点踩：弹出原因选择弹窗 + if (value === 'down') { + const wrapper = messagesContainer$1.querySelector(`[data-csk-msg-id="${msgId}"]`); + if (!wrapper) + return; + // 如果已点踩，取消（同 SDK 现有行为） + if (msg.feedback === 'down') { + msg.feedback = undefined; + msg.feedbackReason = undefined; + msg.feedbackComment = undefined; + if (wrapper) + updateFeedbackUI(wrapper, undefined); + if (config$1) + saveMessages(config$1.integrateId, messages); + return; + } + // 弹出原因选择面板 + showFeedbackReasonPanel(wrapper, msgId, (reason, comment) => { + msg.feedback = 'down'; + msg.feedbackReason = reason; + msg.feedbackComment = comment; + if (wrapper) + updateFeedbackUI(wrapper, 'down'); + if (config$1) + saveMessages(config$1.integrateId, messages); + submitFeedbackApi(String(msgId), 'THUMBS_DOWN', reason, comment).then(success => { + }); }); } } diff --git a/src/main/resources/static/sdk/chatbot-sdk.min.js b/src/main/resources/static/sdk/chatbot-sdk.min.js index b172006..72eedec 100644 --- a/src/main/resources/static/sdk/chatbot-sdk.min.js +++ b/src/main/resources/static/sdk/chatbot-sdk.min.js @@ -1 +1 @@ -var ChatbotSDK=function(){"use strict";let e=null;function n(n){e=n||null}const t={info(e,n){},warn(e,n){},error(n,t){if(e)try{const r=t instanceof Error&&t.type||"error";e({message:n,code:String(r),detail:t})}catch(e){}},time(e){},timeEnd:(e,n)=>0,lifecycleInit(e,n){},lifecycleDestroy(e){},lifecycleSend(e,n){},lifecycleReply(e,n){},lifecycleError(e,n,t){},lifecycleClear(e){},lifecycleStreamDone(e,n){},lifecycleCategoryChange(e){}};const r={"zh-CN":{title:"AI 智能助手",minimize:"最小化",close:"关闭",status_online:"在线",role_selector_label:"服务角色",welcome_title:"你好，我是 AI 智能助手",welcome_desc:"有什么可以帮你的吗？在下方输入框开始提问吧～",placeholder:"输入您的问题...",send:"发送",stop:"停止生成",new_message:"新消息",copy:"复制",copied:"已复制",retry:"重新生成",retrying:"重新生成中...",loading:"正在思考...",stream_interrupted:"回复被中断",stream_unstable:"网络不稳定，内容可能不完整",category_placeholder:"选择知识库分类",category_all:"全部分类",category_load_error:"加载分类失败",source_title:"参考来源",source_count:"{n} 条参考来源",source_loading:"加载来源中...",clear:"新对话",history_title:"历史会话",history_empty:"暂无历史会话",history_load_error:"加载会话列表失败",history_delete_confirm:"确定删除该会话？",history_export:"导出",history_delete:"删除",history_search:"搜索会话...",history_group_today:"今天",history_group_yesterday:"昨天",history_group_week:"本周",history_group_earlier:"更早",feedback_up:"有帮助",feedback_down:"没帮助",teaser_text:"有什么可以帮你的吗？",new_msg_announce:"收到新消息",resize:"拖拽缩放窗口",error_network:"网络连接失败，请检查网络",error_offline:"⚠️ 网络连接异常，请检查网络后重试",error_timeout:"请求超时，请稍后重试",error_server:"服务器异常，请稍后重试",error_cors:"跨域请求被拦截，请联系管理员将当前域名加入 API 白名单",error_auth:"鉴权失败，请联系管理员",error_forbidden:"无访问权限，请联系管理员配置",error_not_found:"请求的资源不存在",error_rate_limit:"请求过于频繁，请稍后重试",error_unavailable:"服务暂不可用，请稍后重试",error_unknown:"请求发生未知错误",error_send:"发送失败，请稍后重试",error_stream_unsupported:"浏览器不支持流式读取"},en:{title:"AI Assistant",minimize:"Minimize",close:"Close",status_online:"Online",role_selector_label:"Service",welcome_title:"Hi, I am your AI assistant",welcome_desc:"How can I help you? 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rgba(15, 23, 42, 0.18), 0 2px 8px rgba(15, 23, 42, 0.06);\n --csk-shadow-bubble: 0 1px 2px rgba(15, 23, 42, 0.06);\n --csk-border: #ECEEF2;\n --csk-bg-app: #F6F7F9;\n `}function A(e,n){const t=e.match(/^#([0-9a-fA-F]{2})([0-9a-fA-F]{2})([0-9a-fA-F]{2})$/);if(!t)return e;const r=e=>Math.max(0,Math.min(255,e)),s=r(parseInt(t[1],16)+n),o=r(parseInt(t[2],16)+n),a=r(parseInt(t[3],16)+n);return`#${s.toString(16).padStart(2,"0")}${o.toString(16).padStart(2,"0")}${a.toString(16).padStart(2,"0")}`}function $(e){document.querySelector("style[data-csk-sdk]")||(I=document.createElement("style"),I.setAttribute("data-csk-sdk",""),I.textContent=function(e){return`\n/* ChatbotSDK 样式 - csk- 命名空间 */\n.csk-root {\n ${S(e)}\n font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans SC", "PingFang SC", "Microsoft YaHei", sans-serif;\n font-size: 14px;\n line-height: 1.55;\n color: #1F2937;\n -webkit-font-smoothing: antialiased;\n -moz-osx-font-smoothing: grayscale;\n box-sizing: border-box;\n}\n.csk-root *, .csk-root *::before, .csk-root *::after { box-sizing: border-box; }\n\n/* ========== 悬浮按钮 ========== */\n.csk-launcher {\n position: fixed;\n bottom: 24px;\n z-index: 9998;\n width: 60px;\n height: 60px;\n border-radius: 50%;\n /* 白色背景，简洁克制 */\n background: #ffffff;\n display: flex;\n align-items: center;\n justify-content: center;\n cursor: pointer;\n color: #fff;\n user-select: none;\n overflow: hidden;\n /* 浅灰边框 */\n border: 2px solid #E5E7EB;\n /* 简洁柔和阴影 */\n box-shadow:\n 0 2px 8px rgba(0, 0, 0, 0.08),\n 0 4px 16px rgba(0, 0, 0, 0.06);\n transition:\n transform 0.25s cubic-bezier(0.34, 1.56, 0.64, 1),\n box-shadow 0.25s ease,\n border-color 0.25s ease;\n animation:\n csk-launcher-in 0.55s cubic-bezier(0.22, 1, 0.36, 1) both;\n}\n.csk-launcher--right { right: 24px; }\n.csk-launcher--left { left: 24px; }\n\n.csk-launcher:hover {\n transform: translateY(-3px) scale(1.08);\n border-color: #D1D5DB;\n box-shadow:\n 0 4px 12px rgba(0, 0, 0, 0.10),\n 0 8px 24px rgba(0, 0, 0, 0.08);\n}\n.csk-launcher:active { transform: scale(0.93); }\n.csk-launcher svg {\n width: 30px;\n height: 30px;\n position: relative;\n z-index: 1;\n filter: drop-shadow(0 1px 2px rgba(0, 0, 0, 0.15));\n}\n.csk-launcher img {\n width: 36px;\n height: 36px;\n object-fit: contain;\n position: relative;\n z-index: 1;\n -webkit-user-drag: none;\n user-select: none;\n}\n\n@keyframes csk-launcher-in {\n 0% { opacity: 0; transform: scale(0.5) translateY(16px); }\n 60% { transform: scale(1.06) translateY(-2px); }\n 100% { opacity: 1; transform: scale(1) translateY(0); }\n}\n\n/* ========== 聊天弹窗 ========== */\n.csk-window {\n position: fixed;\n bottom: 24px;\n z-index: 9999;\n width: var(--csk-window-width);\n height: var(--csk-window-height);\n max-height: calc(100vh - 48px);\n background: #fff;\n border-radius: var(--csk-radius);\n box-shadow: var(--csk-shadow-window);\n display: flex;\n flex-direction: column;\n overflow: hidden;\n transform-origin: bottom right;\n transition: opacity 0.24s ease, transform 0.24s cubic-bezier(0.34, 1.2, 0.64, 1), visibility 0.24s;\n opacity: 1;\n transform: translateY(0) scale(1);\n visibility: visible;\n pointer-events: auto;\n}\n.csk-window--right { right: 24px; transform-origin: bottom right; }\n.csk-window--left { left: 24px; transform-origin: bottom left; }\n.csk-window--hidden {\n opacity: 0;\n transform: translateY(12px) scale(0.96);\n visibility: hidden;\n pointer-events: none;\n}\n\n/* ========== 水印层 ========== */\n.csk-watermark {\n position: absolute;\n top: 0;\n left: 0;\n right: 0;\n bottom: 0;\n pointer-events: none;\n user-select: none;\n z-index: 0;\n background-repeat: repeat;\n opacity: 0.8;\n}\n\n/* ========== 头部 ========== */\n.csk-header {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 12px 16px;\n min-height: 60px;\n background: var(--csk-bg-user);\n color: #fff;\n cursor: move;\n user-select: none;\n position: relative;\n flex-shrink: 0;\n}\n.csk-header::after {\n content: '';\n position: absolute;\n left: 0; right: 0; bottom: 0;\n height: 24px;\n background: linear-gradient(to bottom, rgba(0,0,0,0.04), transparent);\n pointer-events: none;\n}\n.csk-header__left {\n display: flex;\n align-items: center;\n gap: 12px;\n min-width: 0;\n}\n.csk-header__avatar {\n width: 38px;\n height: 38px;\n border-radius: 50%;\n background: rgba(255, 255, 255, 0.22);\n backdrop-filter: blur(4px);\n display: flex;\n align-items: center;\n justify-content: center;\n flex-shrink: 0;\n box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.25);\n}\n.csk-header__avatar svg { width: 22px; height: 22px; }\n.csk-header__info {\n display: flex;\n flex-direction: column;\n min-width: 0;\n}\n.csk-header__title {\n font-size: 15px;\n font-weight: 600;\n overflow: hidden;\n text-overflow: ellipsis;\n white-space: nowrap;\n letter-spacing: 0.2px;\n}\n.csk-header__status {\n display: inline-flex;\n align-items: center;\n gap: 5px;\n font-size: 11.5px;\n opacity: 0.9;\n margin-top: 2px;\n}\n.csk-status-dot {\n width: 7px;\n height: 7px;\n border-radius: 50%;\n background: #6EE7B7;\n box-shadow: 0 0 0 0 rgba(110, 231, 183, 0.7);\n animation: csk-status-pulse 2s infinite;\n}\n@keyframes csk-status-pulse {\n 0% { box-shadow: 0 0 0 0 rgba(110, 231, 183, 0.7); }\n 70% { box-shadow: 0 0 0 6px rgba(110, 231, 183, 0); }\n 100% { box-shadow: 0 0 0 0 rgba(110, 231, 183, 0); }\n}\n.csk-header__actions {\n display: flex;\n align-items: center;\n gap: 2px;\n flex-shrink: 0;\n}\n.csk-header__btn,\n.csk-history-btn {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 32px;\n height: 32px;\n border: none;\n background: transparent;\n color: #fff;\n cursor: pointer;\n border-radius: 8px;\n transition: background 0.15s, transform 0.15s;\n}\n.csk-header__btn:hover,\n.csk-history-btn:hover {\n background: rgba(255, 255, 255, 0.2);\n}\n.csk-header__btn:active,\n.csk-history-btn:active { transform: scale(0.92); }\n\n/* ========== 角色选择器 ========== */\n.csk-role-select-wrap {\n display: flex;\n align-items: center;\n flex-shrink: 0;\n margin: 0 4px;\n}\n.csk-role-select {\n appearance: none;\n -webkit-appearance: none;\n padding: 4px 24px 4px 10px;\n border: 1px solid rgba(255, 255, 255, 0.35);\n border-radius: 8px;\n background: rgba(255, 255, 255, 0.15) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6' viewBox='0 0 10 6'%3E%3Cpath d='M1 1l4 4 4-4' stroke='white' stroke-width='1.5' fill='none' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E") no-repeat right 6px center;\n color: #fff;\n font-size: 12px;\n font-family: inherit;\n cursor: pointer;\n outline: none;\n transition: background 0.15s, border-color 0.15s;\n max-width: 120px;\n text-overflow: ellipsis;\n white-space: nowrap;\n}\n.csk-role-select:hover {\n background-color: rgba(255, 255, 255, 0.25);\n border-color: rgba(255, 255, 255, 0.55);\n}\n.csk-role-select:focus {\n border-color: rgba(255, 255, 255, 0.7);\n box-shadow: 0 0 0 2px rgba(255, 255, 255, 0.2);\n}\n.csk-role-select option {\n color: #1F2937;\n background: #fff;\n}\n\n/* ========== 消息区 ========== */\n.csk-messages {\n flex: 1;\n overflow-y: auto;\n padding: 20px 16px 12px;\n background: var(--csk-bg-app);\n scroll-behavior: smooth;\n}\n.csk-messages::-webkit-scrollbar { width: 6px; }\n.csk-messages::-webkit-scrollbar-track { background: transparent; }\n.csk-messages::-webkit-scrollbar-thumb {\n background: #D8DCE3;\n border-radius: 3px;\n}\n.csk-messages::-webkit-scrollbar-thumb:hover { background: #C2C7D0; }\n\n/* 离线提示横幅 */\n.csk-offline-banner {\n display: flex;\n align-items: center;\n justify-content: center;\n gap: 6px;\n padding: 8px 12px;\n margin: 0 0 8px 0;\n border-radius: 8px;\n font-size: 12px;\n line-height: 1.5;\n background: #FEF2F2;\n color: #991B1B;\n border: 1px solid #FECACA;\n}\n.csk-dark .csk-offline-banner {\n background: #450A0A;\n color: #FCA5A5;\n border-color: #7F1D1D;\n}\n\n/* 欢迎空状态 */\n.csk-welcome {\n display: flex;\n flex-direction: column;\n align-items: center;\n justify-content: center;\n text-align: center;\n padding: 48px 24px 32px;\n color: #6B7280;\n animation: csk-fade-in 0.3s ease;\n}\n.csk-welcome__avatar {\n width: 56px;\n height: 56px;\n border-radius: 50%;\n background: var(--csk-bg-user);\n color: #fff;\n display: flex;\n align-items: center;\n justify-content: center;\n margin-bottom: 14px;\n box-shadow: 0 6px 18px rgba(var(--csk-primary-rgb), 0.3);\n}\n.csk-welcome__avatar svg { width: 30px; height: 30px; }\n.csk-welcome__title {\n font-size: 15px;\n font-weight: 600;\n color: #1F2937;\n margin-bottom: 4px;\n}\n.csk-welcome__desc {\n font-size: 13px;\n color: #9CA3AF;\n line-height: 1.6;\n}\n\n/* 消息气泡 */\n.csk-msg {\n display: flex;\n margin-bottom: 12px;\n max-width: 100%;\n word-break: break-word;\n animation: csk-msg-in 0.28s cubic-bezier(0.22, 1, 0.36, 1);\n}\n.csk-msg--user {\n flex-direction: row-reverse;\n align-items: flex-end;\n}\n.csk-msg--ai {\n flex-direction: row;\n align-items: flex-start;\n}\n.csk-msg__avatar {\n width: 30px;\n height: 30px;\n border-radius: 50%;\n display: flex;\n align-items: center;\n justify-content: center;\n flex-shrink: 0;\n margin: 0 8px;\n box-shadow: var(--csk-shadow-bubble);\n}\n.csk-msg__avatar svg { width: 18px; height: 18px; }\n.csk-msg__avatar--ai {\n background: #fff;\n color: var(--csk-primary);\n border: 1px solid var(--csk-border);\n}\n.csk-msg__avatar--user {\n background: var(--csk-bg-user);\n color: #fff;\n}\n.csk-msg__content {\n display: flex;\n flex-direction: column;\n min-width: 0;\n max-width: calc(100% - 46px);\n}\n.csk-msg--user .csk-msg__content { align-items: flex-end; }\n.csk-msg--ai .csk-msg__content { align-items: flex-start; }\n.csk-msg__bubble {\n padding: 10px 14px;\n border-radius: 16px;\n font-size: 14px;\n line-height: 1.6;\n box-shadow: var(--csk-shadow-bubble);\n}\n.csk-msg--user .csk-msg__bubble {\n background: var(--csk-bg-user);\n color: var(--csk-text-user);\n border-radius: 16px 16px 4px 16px;\n}\n.csk-msg--ai .csk-msg__bubble {\n background: var(--csk-bg-ai);\n color: var(--csk-text-ai);\n border-radius: 16px 16px 16px 4px;\n border: 1px solid var(--csk-border);\n}\n.csk-msg__time {\n font-size: 11px;\n color: #9CA3AF;\n margin-top: 3px;\n padding: 0 4px;\n}\n\n/* 元信息行：时间戳居左，操作按钮居右，共用一行 */\n.csk-msg__meta {\n display: flex;\n justify-content: space-between;\n align-items: center;\n margin-top: 3px;\n width: 100%;\n}\n.csk-msg__meta .csk-msg__time { margin-top: 0; }\n\n@keyframes csk-msg-in {\n from { opacity: 0; transform: translateY(8px); }\n to { opacity: 1; transform: translateY(0); }\n}\n@keyframes csk-fade-in {\n from { opacity: 0; }\n to { opacity: 1; }\n}\n\n/* ========== Loading 动画 ========== */\n.csk-loading {\n display: flex;\n align-items: center;\n margin-bottom: 12px;\n animation: csk-msg-in 0.28s ease;\n}\n.csk-loading__avatar {\n width: 30px;\n height: 30px;\n border-radius: 50%;\n background: #fff;\n color: var(--csk-primary);\n border: 1px solid var(--csk-border);\n display: flex;\n align-items: center;\n justify-content: center;\n flex-shrink: 0;\n margin: 0 8px;\n box-shadow: var(--csk-shadow-bubble);\n}\n.csk-loading__avatar svg { width: 18px; height: 18px; }\n.csk-loading__bubble {\n background: #fff;\n border: 1px solid var(--csk-border);\n border-radius: 16px 16px 16px 4px;\n padding: 12px 16px;\n display: flex;\n align-items: center;\n gap: 5px;\n}\n.csk-loading__dot {\n width: 7px;\n height: 7px;\n border-radius: 50%;\n background: #B4B9C2;\n animation: csk-bounce 1.4s ease-in-out infinite both;\n}\n.csk-loading__dot:nth-child(1) { animation-delay: 0s; }\n.csk-loading__dot:nth-child(2) { animation-delay: 0.16s; }\n.csk-loading__dot:nth-child(3) { animation-delay: 0.32s; }\n\n@keyframes csk-bounce {\n 0%, 80%, 100% { transform: scale(0.6); opacity: 0.6; }\n 40% { transform: scale(1); opacity: 1; }\n}\n\n/* ========== 输入区 ========== */\n.csk-input-area {\n padding: 10px 12px 14px;\n background: #fff;\n border-top: 1px solid var(--csk-border);\n flex-shrink: 0;\n}\n.csk-input-wrap {\n display: flex;\n align-items: flex-end;\n gap: 8px;\n background: var(--csk-bg-app);\n border: 1px solid var(--csk-border);\n border-radius: 14px;\n padding: 6px 6px 6px 14px;\n transition: border-color 0.2s, box-shadow 0.2s, background 0.2s;\n}\n.csk-input-wrap--focus {\n border-color: var(--csk-primary);\n background: #fff;\n box-shadow: 0 0 0 3px rgba(var(--csk-primary-rgb), 0.12);\n}\n.csk-input {\n flex: 1;\n border: none;\n background: transparent;\n padding: 8px 0;\n font-size: 14px;\n outline: none;\n font-family: inherit;\n resize: none;\n min-height: 22px;\n max-height: 120px;\n line-height: 1.5;\n color: #1F2937;\n}\n.csk-input::placeholder { color: #9CA3AF; }\n.csk-root .csk-input:focus-visible { outline: none; }\n.csk-send-btn {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 36px;\n height: 36px;\n min-width: 36px;\n border: none;\n border-radius: 10px;\n background: var(--csk-bg-user);\n color: #fff;\n cursor: pointer;\n transition: transform 0.18s, box-shadow 0.18s, opacity 0.18s;\n box-shadow: 0 3px 10px rgba(var(--csk-primary-rgb), 0.3);\n}\n.csk-send-btn:hover:not(:disabled) {\n transform: translateY(-1px);\n box-shadow: 0 5px 14px rgba(var(--csk-primary-rgb), 0.4);\n}\n.csk-send-btn:active:not(:disabled) { transform: scale(0.92); }\n.csk-send-btn:disabled {\n background: #D1D5DB;\n box-shadow: none;\n cursor: not-allowed;\n opacity: 0.7;\n}\n.csk-send-btn svg { width: 18px; height: 18px; }\n\n/* ========== 保密声明脚注 ========== */\n.csk-disclaimer {\n margin-top: 8px;\n padding: 6px 8px 4px;\n font-size: 10px;\n color: #9CA3AF;\n line-height: 1.5;\n user-select: none;\n}\n.csk-disclaimer__title {\n font-weight: 600;\n margin-bottom: 2px;\n color: #9CA3AF;\n}\n.csk-dark .csk-disclaimer { color: #6B7280; }\n.csk-dark .csk-disclaimer__title { color: #6B7280; }\n\n/* ========== 新对话按钮 ========== */\n.csk-clear-btn {\n display: inline-flex;\n align-items: center;\n gap: 5px;\n padding: 5px 12px;\n border: 1px solid var(--csk-border);\n border-radius: 999px;\n background: #fff;\n color: #6B7280;\n font-size: 12px;\n cursor: pointer;\n margin: 0 auto 8px;\n transition: all 0.15s;\n font-family: inherit;\n}\n.csk-clear-btn:hover {\n background: #FEF2F2;\n border-color: #FCA5A5;\n color: #DC2626;\n}\n\n/* ========== P1: 知识库分类下拉 ========== */\n.csk-category-bar {\n display: flex;\n align-items: center;\n padding: 8px 12px;\n border-top: 1px solid var(--csk-border);\n background: #FBFBFC;\n gap: 8px;\n flex-shrink: 0;\n}\n.csk-category-bar__label {\n font-size: 13px;\n white-space: nowrap;\n}\n.csk-category-select {\n flex: 1;\n padding: 6px 28px 6px 10px;\n border: 1px solid var(--csk-border);\n border-radius: 8px;\n font-size: 12.5px;\n color: #374151;\n background: #fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%239CA3AF' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E") no-repeat right 9px center;\n appearance: none;\n -webkit-appearance: none;\n outline: none;\n cursor: pointer;\n font-family: inherit;\n transition: border-color 0.2s, box-shadow 0.2s;\n max-width: 220px;\n}\n.csk-category-select:focus {\n border-color: var(--csk-primary);\n box-shadow: 0 0 0 3px rgba(var(--csk-primary-rgb), 0.12);\n}\n\n/* ========== P1: RAG 引用来源卡片 ========== */\n.csk-sources {\n margin-top: 6px;\n border: 1px solid var(--csk-border);\n border-radius: 12px;\n overflow: hidden;\n font-size: 12px;\n max-width: 100%;\n background: #FAFBFC;\n}\n.csk-sources__header {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 6px 10px;\n background: #F3F4F7;\n cursor: pointer;\n user-select: none;\n transition: background 0.15s;\n}\n.csk-sources__header:hover { background: #ECEEF2; }\n.csk-sources__title {\n display: flex;\n align-items: center;\n gap: 5px;\n font-weight: 500;\n color: #374151;\n}\n.csk-sources__arrow {\n transition: transform 0.2s;\n color: #9CA3AF;\n font-size: 10px;\n}\n.csk-sources--collapsed .csk-sources__arrow { transform: rotate(-90deg); }\n.csk-sources__body {\n border-top: 1px solid var(--csk-border);\n padding: 0;\n}\n.csk-sources--collapsed .csk-sources__body { display: none; }\n.csk-source-item {\n padding: 6px 10px;\n border-bottom: 1px solid #F0F1F4;\n transition: background 0.15s;\n}\n.csk-source-item:last-child { border-bottom: none; }\n.csk-source-item:hover { background: #fff; }\n.csk-source-item__name {\n font-weight: 500;\n color: #1F2937;\n margin-bottom: 2px;\n}\n.csk-source-item__snippet {\n color: #6B7280;\n line-height: 1.5;\n overflow: hidden;\n text-overflow: ellipsis;\n display: -webkit-box;\n -webkit-line-clamp: 2;\n -webkit-box-orient: vertical;\n}\n.csk-source-item__meta {\n font-size: 11px;\n color: #9CA3AF;\n margin-top: 2px;\n}\n\n/* ========== P1: Markdown 渲染样式 ========== */\n.csk-msg--ai .csk-msg__bubble .csk-md-p { margin: 0 0 8px; }\n.csk-msg--ai .csk-msg__bubble .csk-md-p:last-child { margin-bottom: 0; }\n.csk-msg--ai .csk-msg__bubble .csk-md-h1,\n.csk-msg--ai .csk-msg__bubble .csk-md-h2,\n.csk-msg--ai .csk-msg__bubble .csk-md-h3,\n.csk-msg--ai .csk-msg__bubble .csk-md-h4,\n.csk-msg--ai .csk-msg__bubble .csk-md-h5,\n.csk-msg--ai .csk-msg__bubble .csk-md-h6 {\n margin: 14px 0 6px;\n font-weight: 600;\n line-height: 1.3;\n color: #111827;\n}\n.csk-msg--ai .csk-msg__bubble .csk-md-h1 { font-size: 20px; }\n.csk-msg--ai .csk-msg__bubble .csk-md-h2 { font-size: 17px; }\n.csk-msg--ai .csk-msg__bubble .csk-md-h3 { font-size: 15px; }\n.csk-msg--ai .csk-msg__bubble .csk-md-h4 { font-size: 14px; }\n\n.csk-md-code-block {\n position: relative;\n background: #1E293B;\n color: #E2E8F0;\n padding: 12px 14px;\n border-radius: 10px;\n overflow-x: auto;\n margin: 8px 0;\n font-size: 13px;\n line-height: 1.55;\n font-family: 'SF Mono', 'Consolas', 'Menlo', 'Monaco', monospace;\n}\n.csk-md-code-block code {\n background: none;\n padding: 0;\n border-radius: 0;\n font-size: inherit;\n color: inherit;\n}\n.csk-md-inline-code {\n background: rgba(var(--csk-primary-rgb), 0.1);\n color: var(--csk-primary);\n padding: 1px 6px;\n border-radius: 5px;\n font-size: 13px;\n font-family: 'SF Mono', 'Consolas', 'Menlo', 'Monaco', monospace;\n}\n.csk-msg--ai .csk-msg__bubble .csk-md-ul,\n.csk-msg--ai .csk-msg__bubble .csk-md-ol {\n padding-left: 22px;\n margin: 6px 0;\n}\n.csk-msg--ai .csk-msg__bubble .csk-md-ul li,\n.csk-msg--ai .csk-msg__bubble .csk-md-ol li { margin-bottom: 4px; }\n.csk-md-blockquote {\n border-left: 3px solid var(--csk-primary);\n padding: 2px 12px;\n margin: 8px 0;\n color: #6B7280;\n background: rgba(var(--csk-primary-rgb), 0.05);\n border-radius: 0 6px 6px 0;\n}\n.csk-md-link {\n color: var(--csk-primary);\n text-decoration: none;\n border-bottom: 1px solid rgba(var(--csk-primary-rgb), 0.3);\n transition: border-color 0.15s;\n}\n.csk-md-link:hover { border-bottom-color: var(--csk-primary); }\n.csk-md-hr {\n border: none;\n border-top: 1px solid var(--csk-border);\n margin: 12px 0;\n}\n.csk-md-table-wrap {\n max-width: 100%;\n overflow-x: auto;\n margin: 10px 0;\n border: 1px solid var(--csk-border);\n border-radius: 8px;\n}\n.csk-md-table {\n width: 100%;\n min-width: 360px;\n border-collapse: collapse;\n font-size: 12.5px;\n line-height: 1.5;\n}\n.csk-md-table th,\n.csk-md-table td {\n padding: 7px 9px;\n border-right: 1px solid var(--csk-border);\n border-bottom: 1px solid var(--csk-border);\n text-align: left;\n vertical-align: top;\n}\n.csk-md-table th:last-child,\n.csk-md-table td:last-child { border-right: none; }\n.csk-md-table tbody tr:last-child td { border-bottom: none; }\n.csk-md-table th {\n background: rgba(var(--csk-primary-rgb), 0.07);\n color: #374151;\n font-weight: 600;\n}\n.csk-md-table tbody tr:nth-child(even) {\n background: rgba(148, 163, 184, 0.06);\n}\n.csk-md-table .csk-md-align-left { text-align: left; }\n.csk-md-table .csk-md-align-center { text-align: center; }\n.csk-md-table .csk-md-align-right { text-align: right; }\n\n/* ========== P2: 会话管理面板 ========== */\n.csk-history-panel {\n position: absolute;\n top: 0;\n left: 0;\n right: 0;\n bottom: 0;\n background: #fff;\n z-index: 10;\n display: flex;\n flex-direction: column;\n overflow: hidden;\n animation: csk-slide-in 0.24s ease;\n}\n.csk-history-panel--hidden { display: none; }\n@keyframes csk-slide-in {\n from { transform: translateX(100%); opacity: 0.4; }\n to { transform: translateX(0); opacity: 1; }\n}\n.csk-history-panel__header {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 14px 16px;\n border-bottom: 1px solid var(--csk-border);\n background: var(--csk-bg-app);\n flex-shrink: 0;\n}\n.csk-history-panel__title {\n font-size: 14px;\n font-weight: 600;\n color: #1F2937;\n}\n.csk-history-panel__back {\n display: flex;\n align-items: center;\n gap: 4px;\n padding: 5px 12px;\n border: 1px solid var(--csk-border);\n border-radius: 8px;\n background: #fff;\n color: #374151;\n font-size: 12px;\n cursor: pointer;\n transition: all 0.15s;\n font-family: inherit;\n}\n.csk-history-panel__back:hover { background: #F3F4F6; }\n.csk-history-panel__list {\n flex: 1;\n overflow-y: auto;\n padding: 10px;\n}\n.csk-history-panel__list::-webkit-scrollbar { width: 5px; }\n.csk-history-panel__list::-webkit-scrollbar-thumb { background: #E5E7EB; border-radius: 2px; }\n.csk-history-item {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 11px 12px;\n border-radius: 10px;\n cursor: pointer;\n transition: background 0.15s;\n margin-bottom: 5px;\n border: 1px solid transparent;\n}\n.csk-history-item:hover { background: #F3F4F6; }\n.csk-history-item--active {\n background: rgba(var(--csk-primary-rgb), 0.08);\n border-color: rgba(var(--csk-primary-rgb), 0.2);\n}\n.csk-history-item--active:hover { background: rgba(var(--csk-primary-rgb), 0.12); }\n.csk-history-item__info { flex: 1; min-width: 0; }\n.csk-history-item__id {\n font-size: 13px;\n font-weight: 500;\n color: #1F2937;\n overflow: hidden;\n text-overflow: ellipsis;\n white-space: nowrap;\n}\n.csk-history-item__meta {\n font-size: 11px;\n color: #9CA3AF;\n margin-top: 3px;\n}\n.csk-history-item__actions {\n display: flex;\n gap: 4px;\n margin-left: 8px;\n opacity: 0;\n transition: opacity 0.15s;\n}\n.csk-history-item:hover .csk-history-item__actions { opacity: 1; }\n.csk-history-action {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 28px;\n height: 28px;\n border: none;\n border-radius: 7px;\n cursor: pointer;\n font-size: 12px;\n transition: all 0.15s;\n}\n.csk-history-action--export { background: #EFF6FF; color: #2563EB; }\n.csk-history-action--export:hover { background: #DBEAFE; }\n.csk-history-action--delete { background: #FEF2F2; color: #DC2626; }\n.csk-history-action--delete:hover { background: #FEE2E2; }\n.csk-history-panel__empty {\n display: flex;\n flex-direction: column;\n align-items: center;\n justify-content: center;\n padding: 48px 20px;\n color: #9CA3AF;\n font-size: 13px;\n text-align: center;\n}\n.csk-history-panel__empty-icon {\n font-size: 34px;\n margin-bottom: 10px;\n opacity: 0.5;\n}\n.csk-history-panel__loading {\n display: flex;\n align-items: center;\n justify-content: center;\n padding: 24px;\n color: #9CA3AF;\n font-size: 13px;\n}\n\n/* ========== 快捷问题芯片 ========== */\n.csk-quick-replies {\n display: flex;\n flex-wrap: wrap;\n gap: 8px;\n justify-content: center;\n margin-top: 18px;\n max-width: 320px;\n}\n.csk-quick-reply {\n border: 1px solid var(--csk-border);\n background: #fff;\n color: #374151;\n font-size: 12.5px;\n padding: 7px 13px;\n border-radius: 999px;\n cursor: pointer;\n font-family: inherit;\n line-height: 1.3;\n transition: all 0.18s ease;\n max-width: 100%;\n}\n.csk-quick-reply:hover {\n border-color: var(--csk-primary);\n color: var(--csk-primary);\n background: rgba(var(--csk-primary-rgb), 0.06);\n transform: translateY(-1px);\n}\n.csk-quick-reply:active { transform: scale(0.96); }\n\n/* ========== 推荐问题（suggest-message-list） ========== */\n.csk-suggestions {\n margin-top: 6px;\n padding: 4px 0 0 0;\n}\n.csk-suggestions__list {\n display: flex;\n flex-wrap: wrap;\n gap: 4px;\n}\n.csk-suggestion-item {\n border: 1px solid var(--csk-border);\n background: #fff;\n color: #374151;\n font-size: 12px;\n padding: 4px 10px;\n border-radius: 999px;\n cursor: pointer;\n font-family: inherit;\n line-height: 1.3;\n transition: all 0.18s ease;\n max-width: 100%;\n text-align: left;\n}\n.csk-suggestion-item:hover {\n border-color: var(--csk-primary);\n color: var(--csk-primary);\n background: rgba(var(--csk-primary-rgb), 0.06);\n transform: translateY(-1px);\n}\n.csk-suggestion-item:active { transform: scale(0.96); }\n\n/* ========== AI 消息操作条 ========== */\n.csk-msg__actions {\n display: flex;\n gap: 2px;\n padding: 0 2px;\n opacity: 0;\n transition: opacity 0.15s ease;\n}\n.csk-msg--ai:hover .csk-msg__actions { opacity: 1; }\n.csk-msg--streaming .csk-msg__actions { display: none; }\n.csk-action-btn {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 26px;\n height: 26px;\n border: none;\n background: transparent;\n color: #9CA3AF;\n border-radius: 6px;\n cursor: pointer;\n transition: all 0.15s ease;\n}\n.csk-action-btn:hover {\n background: #F3F4F6;\n color: #374151;\n}\n.csk-action-btn--done { color: #10B981; }\n.csk-action-btn:active { transform: scale(0.9); }\n\n/* ========== 流式打字光标 ========== */\n.csk-caret {\n display: inline-block;\n width: 7px;\n height: 15px;\n margin-left: 2px;\n vertical-align: text-bottom;\n background: var(--csk-primary);\n border-radius: 1px;\n animation: csk-caret-blink 1s step-end infinite;\n}\n@keyframes csk-caret-blink {\n 0%, 50% { opacity: 1; }\n 51%, 100% { opacity: 0; }\n}\n\n/* ========== 代码块复制按钮 ========== */\n.csk-md-code-copy {\n position: absolute;\n top: 8px;\n right: 8px;\n display: flex;\n align-items: center;\n justify-content: center;\n width: 26px;\n height: 26px;\n border: none;\n background: rgba(255, 255, 255, 0.12);\n color: #CBD5E1;\n border-radius: 6px;\n cursor: pointer;\n opacity: 0;\n transition: all 0.15s ease;\n}\n.csk-md-code-block:hover .csk-md-code-copy { opacity: 1; }\n.csk-md-code-copy:hover { background: rgba(255, 255, 255, 0.22); color: #fff; }\n.csk-md-code-copy:active { transform: scale(0.9); }\n\n/* ========== 新消息提示按钮 ========== */\n.csk-newmsg {\n position: absolute;\n bottom: 82px;\n left: 50%;\n transform: translateX(-50%);\n z-index: 5;\n display: inline-flex;\n align-items: center;\n gap: 5px;\n padding: 7px 14px;\n border: none;\n background: var(--csk-primary);\n color: #fff;\n font-size: 12px;\n font-family: inherit;\n border-radius: 999px;\n cursor: pointer;\n box-shadow: 0 4px 14px rgba(var(--csk-primary-rgb), 0.38);\n transition: transform 0.2s ease, box-shadow 0.2s ease;\n animation: csk-msg-in 0.25s ease;\n white-space: nowrap;\n}\n.csk-newmsg:hover { transform: translateX(-50%) translateY(-1px); box-shadow: 0 6px 18px rgba(var(--csk-primary-rgb), 0.48); }\n.csk-newmsg:active { transform: translateX(-50%) scale(0.95); }\n.csk-newmsg--hidden { display: none; }\n\n/* ========== 发送按钮停止态 ========== */\n.csk-send-btn--stop {\n background: #EF4444 !important;\n box-shadow: 0 3px 10px rgba(239, 68, 68, 0.35) !important;\n}\n.csk-send-btn--stop:hover:not(:disabled) {\n box-shadow: 0 5px 14px rgba(239, 68, 68, 0.45) !important;\n}\n\n/* ========== 窗口缩放拖拽手柄 ========== */\n.csk-resize-handle {\n position: absolute;\n right: 4px;\n bottom: 4px;\n width: 20px;\n height: 20px;\n display: flex;\n align-items: flex-end;\n justify-content: flex-end;\n cursor: nwse-resize;\n z-index: 5;\n user-select: none;\n -webkit-user-select: none;\n /* 圆形半透明背景，与整体圆润风格一致 */\n border-radius: 50%;\n background: transparent;\n transition: background 0.2s ease;\n}\n.csk-resize-handle:hover {\n background: rgba(var(--csk-primary-rgb), 0.08);\n}\n\n/* 三斜线抓手 — 纯 CSS 绘制，用两条间距微调的线，视觉上是三条 */\n.csk-resize-grip {\n display: block;\n width: 10px;\n height: 10px;\n background:\n linear-gradient(135deg,\n transparent 0%, transparent 38%,\n #C8CCD2 38%, #C8CCD2 42%,\n transparent 42%, transparent 54%,\n #C8CCD2 54%, #C8CCD2 58%,\n transparent 58%, transparent 70%,\n #C8CCD2 70%, #C8CCD2 74%,\n transparent 74%\n );\n transition: background 0.2s ease;\n border-radius: 2px;\n}\n/* hover 时线条变为主色 */\n.csk-resize-handle:hover .csk-resize-grip {\n background:\n linear-gradient(135deg,\n transparent 0%, transparent 38%,\n var(--csk-primary) 38%, var(--csk-primary) 42%,\n transparent 42%, transparent 54%,\n var(--csk-primary) 54%, var(--csk-primary) 58%,\n transparent 58%, transparent 70%,\n var(--csk-primary) 70%, var(--csk-primary) 74%,\n transparent 74%\n );\n}\n\n/* 暗色模式 */\n.csk-dark .csk-resize-grip {\n background:\n linear-gradient(135deg,\n transparent 0%, transparent 38%,\n #5B6070 38%, #5B6070 42%,\n transparent 42%, transparent 54%,\n #5B6070 54%, #5B6070 58%,\n transparent 58%, transparent 70%,\n #5B6070 70%, #5B6070 74%,\n transparent 74%\n );\n}\n.csk-dark .csk-resize-handle:hover .csk-resize-grip {\n background:\n linear-gradient(135deg,\n transparent 0%, transparent 38%,\n var(--csk-primary-light) 38%, var(--csk-primary-light) 42%,\n transparent 42%, transparent 54%,\n var(--csk-primary-light) 54%, var(--csk-primary-light) 58%,\n transparent 58%, transparent 70%,\n var(--csk-primary-light) 70%, var(--csk-primary-light) 74%,\n transparent 74%\n );\n}\n\n/* 缩放拖拽中：禁用过渡动画 + 全局光标 */\n.csk-window--resizing {\n transition: none !important;\n user-select: none;\n}\n.csk-window--resizing * { cursor: nwse-resize !important; }\n\n/* ========== 暗色模式 ========== */\n.csk-root.csk-dark {\n --csk-bg-ai: #1E1E2E;\n --csk-text-ai: #E2E8F0;\n --csk-border: #3B3B52;\n --csk-bg-app: #141421;\n color: #E2E8F0;\n}\n.csk-dark .csk-window {\n background: #1A1A2E;\n box-shadow: 0 12px 48px rgba(0, 0, 0, 0.4), 0 2px 8px rgba(0, 0, 0, 0.2);\n}\n.csk-dark .csk-watermark {\n opacity: 1;\n}\n.csk-dark .csk-header::after { background: linear-gradient(to bottom, rgba(0,0,0,0.12), transparent); }\n.csk-dark .csk-msg__avatar--ai {\n background: var(--csk-bg-ai);\n color: var(--csk-primary);\n border-color: var(--csk-border);\n}\n.csk-dark .csk-input-area { background: #1A1A2E; border-top-color: var(--csk-border); }\n.csk-dark .csk-input-wrap { background: var(--csk-bg-app); border-color: var(--csk-border); }\n.csk-dark .csk-input-wrap--focus { background: #1A1A2E; border-color: var(--csk-primary); }\n.csk-dark .csk-input { color: #E2E8F0; }\n.csk-dark .csk-loading__avatar { background: var(--csk-bg-ai); border-color: var(--csk-border); }\n.csk-dark .csk-loading__bubble { background: var(--csk-bg-ai); border-color: var(--csk-border); }\n.csk-dark .csk-loading__dot { background: #6B7280; }\n.csk-dark .csk-category-bar { background: #1A1A2E; border-top-color: var(--csk-border); }\n.csk-dark .csk-category-select { background-color: var(--csk-bg-app); border-color: var(--csk-border); color: #E2E8F0; }\n.csk-dark .csk-sources { background: #1E1E2E; border-color: var(--csk-border); }\n.csk-dark .csk-sources__header { background: #25253A; }\n.csk-dark .csk-sources__header:hover { background: #2D2D48; }\n.csk-dark .csk-source-item:hover { background: var(--csk-bg-ai); }\n.csk-dark .csk-source-item__name { color: #E2E8F0; }\n.csk-dark .csk-source-item__meta { color: #6B7280; }\n.csk-dark .csk-history-panel { background: #1A1A2E; }\n.csk-dark .csk-history-panel__header { background: var(--csk-bg-app); border-bottom-color: var(--csk-border); }\n.csk-dark .csk-history-panel__back { background: var(--csk-bg-app); border-color: var(--csk-border); color: #E2E8F0; }\n.csk-dark .csk-history-panel__back:hover { background: #2D2D48; }\n.csk-dark .csk-history-item:hover { background: #25253A; }\n.csk-dark .csk-history-item__id { color: #E2E8F0; }\n.csk-dark .csk-history-item__meta { color: #6B7280; }\n.csk-dark .csk-history-item--active { background: rgba(var(--csk-primary-rgb), 0.15); }\n.csk-dark .csk-history-item--active:hover { background: rgba(var(--csk-primary-rgb), 0.22); }\n.csk-dark .csk-action-btn:hover { background: #2D2D48; color: #E2E8F0; }\n.csk-dark .csk-clear-btn { background: var(--csk-bg-app); border-color: var(--csk-border); color: #9CA3AF; }\n.csk-dark .csk-clear-btn:hover { background: #3B1A1A; border-color: #7F1D1D; color: #FCA5A5; }\n.csk-dark .csk-md-code-block { background: #0F0F1A; }\n.csk-dark .csk-md-blockquote { background: rgba(var(--csk-primary-rgb), 0.08); }\n.csk-dark .csk-md-link { color: var(--csk-primary-light); }\n.csk-dark .csk-md-table th { background: rgba(var(--csk-primary-rgb), 0.14); color: #E2E8F0; }\n.csk-dark .csk-md-table tbody tr:nth-child(even) { background: rgba(148, 163, 184, 0.05); }\n.csk-dark .csk-msg--ai .csk-msg__bubble { background: var(--csk-bg-ai); color: var(--csk-text-ai); border-color: var(--csk-border); }\n.csk-dark .csk-welcome__title { color: #E2E8F0; }\n.csk-dark .csk-welcome__desc { color: #6B7280; }\n.csk-dark .csk-quick-reply { background: var(--csk-bg-app); border-color: var(--csk-border); color: #CBD5E1; }\n.csk-dark .csk-quick-reply:hover { background: rgba(var(--csk-primary-rgb), 0.12); border-color: var(--csk-primary); color: var(--csk-primary-light); }\n.csk-dark .csk-suggestion-item { background: var(--csk-bg-app); border-color: var(--csk-border); color: #CBD5E1; }\n.csk-dark .csk-suggestion-item:hover { background: rgba(var(--csk-primary-rgb), 0.12); border-color: var(--csk-primary); color: var(--csk-primary-light); }\n.csk-dark .csk-teaser { background: #2D2D48; color: #E2E8F0; box-shadow: 0 4px 20px rgba(0,0,0,0.35); }\n.csk-dark .csk-teaser::after { border-top-color: #2D2D48; }\n.csk-dark .csk-teaser__close { color: #6B7280; }\n.csk-dark .csk-teaser__close:hover { color: #9CA3AF; }\n.csk-dark .csk-feedback-btn { background: rgba(var(--csk-primary-rgb), 0.1); color: #9CA3AF; }\n.csk-dark .csk-feedback-btn:hover { background: rgba(var(--csk-primary-rgb), 0.2); color: var(--csk-primary-light); }\n.csk-dark .csk-feedback-btn--active { background: rgba(var(--csk-primary-rgb), 0.28); color: var(--csk-primary-light); }\n.csk-dark .csk-history-panel__search-wrap { background: var(--csk-bg-app); border-color: var(--csk-border); }\n.csk-dark .csk-history-panel__search-wrap:focus-within { border-color: var(--csk-primary); }\n.csk-dark .csk-history-panel__search { color: #E2E8F0; }\n.csk-dark .csk-launcher__badge { box-shadow: 0 0 0 2px #1A1A2E; }\n.csk-dark .csk-welcome__avatar { box-shadow: 0 6px 18px rgba(var(--csk-primary-rgb), 0.25); }\n.csk-dark .csk-header__avatar { box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.15); background: rgba(255, 255, 255, 0.1); }\n.csk-dark .csk-role-select option {\n background: #1A1A2E;\n color: #E2E8F0;\n}\n\n/* Launcher 拖拽态：微放大 + 阴影加深 */\n.csk-launcher--dragging {\n cursor: grabbing !important;\n transform: scale(1.1) !important;\n box-shadow:\n 0 4px 12px rgba(0, 0, 0, 0.14),\n 0 12px 32px rgba(0, 0, 0, 0.18),\n 0 14px 40px rgba(236, 72, 153, 0.36),\n 0 0 56px rgba(236, 72, 153, 0.18) !important;\n}\n/* 拖拽中隐藏未读徽章 */\n.csk-launcher--dragging .csk-launcher__badge { display: none !important; }\n/* 吸附过渡动画（释放时的缓动） */\n.csk-launcher--snap {\n transition: left 0.3s ease-out, right 0.3s ease-out, bottom 0.3s ease-out !important;\n}\n\n/* ========== Launcher 未读徽章 ========== */\n.csk-launcher__badge {\n position: absolute;\n top: -2px;\n right: -2px;\n width: 16px;\n height: 16px;\n border-radius: 50%;\n background: #EF4444;\n border: 2px solid #fff;\n box-shadow: 0 0 0 2px #fff;\n animation: csk-badge-in 0.28s cubic-bezier(0.34, 1.56, 0.64, 1);\n pointer-events: none;\n}\n.csk-launcher__badge--hidden { display: none; }\n@keyframes csk-badge-in {\n from { transform: scale(0); }\n to { transform: scale(1); }\n}\n\n/* ========== Launcher 提示气泡 ========== */\n.csk-teaser {\n position: fixed;\n bottom: 90px;\n z-index: 9997;\n max-width: 240px;\n padding: 10px 14px;\n background: #fff;\n color: #1F2937;\n font-size: 13px;\n line-height: 1.5;\n border-radius: 12px;\n box-shadow: 0 4px 20px rgba(15, 23, 42, 0.15);\n animation: csk-teaser-in 0.35s cubic-bezier(0.22, 1, 0.36, 1);\n cursor: pointer;\n user-select: none;\n}\n.csk-teaser--right { right: 24px; }\n.csk-teaser--left { left: 24px; }\n.csk-teaser::after {\n content: '';\n position: absolute;\n bottom: -6px;\n right: 28px;\n width: 12px;\n height: 12px;\n background: inherit;\n border-radius: 2px;\n transform: rotate(45deg);\n box-shadow: 2px 2px 4px rgba(15, 23, 42, 0.08);\n}\n.csk-teaser--left::after { right: auto; left: 28px; }\n.csk-teaser__close {\n position: absolute;\n top: 4px;\n right: 6px;\n background: none;\n border: none;\n font-size: 16px;\n color: #9CA3AF;\n cursor: pointer;\n padding: 2px 4px;\n line-height: 1;\n border-radius: 4px;\n}\n.csk-teaser__close:hover { color: #374151; }\n.csk-teaser--hidden { display: none; }\n@keyframes csk-teaser-in {\n from { opacity: 0; transform: translateY(8px) scale(0.95); }\n to { opacity: 1; transform: translateY(0) scale(1); }\n}\n\n/* ========== 消息反馈按钮（👍 / 👎） ========== */\n.csk-feedback-btn {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 26px;\n height: 26px;\n border: none;\n background: rgba(var(--csk-primary-rgb), 0.08);\n color: #9CA3AF;\n border-radius: 6px;\n cursor: pointer;\n transition: all 0.15s ease;\n padding: 0;\n}\n.csk-feedback-btn:hover { background: rgba(var(--csk-primary-rgb), 0.18); color: var(--csk-primary); }\n.csk-feedback-btn--active {\n background: rgba(var(--csk-primary-rgb), 0.28);\n color: var(--csk-primary);\n}\n.csk-feedback-btn--active.down { background: #FEF2F2; color: #EF4444; }\n.csk-feedback-btn:active { transform: scale(0.9); }\n.csk-msg--streaming 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/* 简洁柔和阴影 */\n box-shadow:\n 0 2px 8px rgba(0, 0, 0, 0.08),\n 0 4px 16px rgba(0, 0, 0, 0.06);\n transition:\n transform 0.25s cubic-bezier(0.34, 1.56, 0.64, 1),\n box-shadow 0.25s ease,\n border-color 0.25s ease;\n animation:\n csk-launcher-in 0.55s cubic-bezier(0.22, 1, 0.36, 1) both;\n}\n.csk-launcher--right { right: 24px; }\n.csk-launcher--left { left: 24px; }\n\n.csk-launcher:hover {\n transform: translateY(-3px) scale(1.08);\n border-color: #D1D5DB;\n box-shadow:\n 0 4px 12px rgba(0, 0, 0, 0.10),\n 0 8px 24px rgba(0, 0, 0, 0.08);\n}\n.csk-launcher:active { transform: scale(0.93); }\n.csk-launcher svg {\n width: 30px;\n height: 30px;\n position: relative;\n z-index: 1;\n filter: drop-shadow(0 1px 2px rgba(0, 0, 0, 0.15));\n}\n.csk-launcher img {\n width: 36px;\n height: 36px;\n object-fit: contain;\n position: relative;\n z-index: 1;\n -webkit-user-drag: none;\n user-select: none;\n}\n\n@keyframes csk-launcher-in {\n 0% { opacity: 0; transform: scale(0.5) translateY(16px); }\n 60% { transform: scale(1.06) translateY(-2px); }\n 100% { opacity: 1; transform: scale(1) translateY(0); }\n}\n\n/* ========== 聊天弹窗 ========== */\n.csk-window {\n position: fixed;\n bottom: 24px;\n z-index: 9999;\n width: var(--csk-window-width);\n height: var(--csk-window-height);\n max-height: calc(100vh - 48px);\n background: #fff;\n border-radius: var(--csk-radius);\n box-shadow: var(--csk-shadow-window);\n display: flex;\n flex-direction: column;\n overflow: hidden;\n transform-origin: bottom right;\n transition: opacity 0.24s ease, transform 0.24s cubic-bezier(0.34, 1.2, 0.64, 1), visibility 0.24s;\n opacity: 1;\n transform: translateY(0) scale(1);\n visibility: visible;\n pointer-events: auto;\n}\n.csk-window--right { right: 24px; transform-origin: bottom right; }\n.csk-window--left { left: 24px; transform-origin: bottom left; }\n.csk-window--hidden {\n opacity: 0;\n transform: translateY(12px) scale(0.96);\n visibility: hidden;\n pointer-events: none;\n}\n\n/* ========== 水印层 ========== */\n.csk-watermark {\n position: absolute;\n top: 0;\n left: 0;\n right: 0;\n bottom: 0;\n pointer-events: none;\n user-select: none;\n z-index: 0;\n background-repeat: repeat;\n opacity: 0.8;\n}\n\n/* ========== 头部 ========== */\n.csk-header {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 12px 16px;\n min-height: 60px;\n background: var(--csk-bg-user);\n color: #fff;\n cursor: move;\n user-select: none;\n position: relative;\n flex-shrink: 0;\n}\n.csk-header::after {\n content: '';\n position: absolute;\n left: 0; right: 0; bottom: 0;\n height: 24px;\n background: linear-gradient(to bottom, rgba(0,0,0,0.04), transparent);\n pointer-events: none;\n}\n.csk-header__left {\n display: flex;\n align-items: center;\n gap: 12px;\n min-width: 0;\n}\n.csk-header__avatar {\n width: 38px;\n height: 38px;\n border-radius: 50%;\n background: rgba(255, 255, 255, 0.22);\n backdrop-filter: blur(4px);\n display: flex;\n align-items: center;\n justify-content: center;\n flex-shrink: 0;\n box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.25);\n}\n.csk-header__avatar svg { width: 22px; height: 22px; }\n.csk-header__info {\n display: flex;\n flex-direction: column;\n min-width: 0;\n}\n.csk-header__title {\n font-size: 15px;\n font-weight: 600;\n overflow: hidden;\n text-overflow: ellipsis;\n white-space: nowrap;\n letter-spacing: 0.2px;\n}\n.csk-header__status {\n display: inline-flex;\n align-items: center;\n gap: 5px;\n font-size: 11.5px;\n opacity: 0.9;\n margin-top: 2px;\n}\n.csk-status-dot {\n width: 7px;\n height: 7px;\n border-radius: 50%;\n background: #6EE7B7;\n box-shadow: 0 0 0 0 rgba(110, 231, 183, 0.7);\n animation: csk-status-pulse 2s infinite;\n}\n@keyframes csk-status-pulse {\n 0% { box-shadow: 0 0 0 0 rgba(110, 231, 183, 0.7); }\n 70% { box-shadow: 0 0 0 6px rgba(110, 231, 183, 0); }\n 100% { box-shadow: 0 0 0 0 rgba(110, 231, 183, 0); }\n}\n.csk-header__actions {\n display: flex;\n align-items: center;\n gap: 2px;\n flex-shrink: 0;\n}\n.csk-header__btn,\n.csk-history-btn {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 32px;\n height: 32px;\n border: none;\n background: transparent;\n color: #fff;\n cursor: pointer;\n border-radius: 8px;\n transition: background 0.15s, transform 0.15s;\n}\n.csk-header__btn:hover,\n.csk-history-btn:hover {\n background: rgba(255, 255, 255, 0.2);\n}\n.csk-header__btn:active,\n.csk-history-btn:active { transform: scale(0.92); }\n\n/* ========== 角色选择器 ========== */\n.csk-role-select-wrap {\n display: flex;\n align-items: center;\n flex-shrink: 0;\n margin: 0 4px;\n}\n.csk-role-select {\n appearance: none;\n -webkit-appearance: none;\n padding: 4px 24px 4px 10px;\n border: 1px solid rgba(255, 255, 255, 0.35);\n border-radius: 8px;\n background: rgba(255, 255, 255, 0.15) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6' viewBox='0 0 10 6'%3E%3Cpath d='M1 1l4 4 4-4' stroke='white' stroke-width='1.5' fill='none' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E") no-repeat right 6px center;\n color: #fff;\n font-size: 12px;\n font-family: inherit;\n cursor: pointer;\n outline: none;\n transition: background 0.15s, border-color 0.15s;\n max-width: 120px;\n text-overflow: ellipsis;\n white-space: nowrap;\n}\n.csk-role-select:hover {\n background-color: rgba(255, 255, 255, 0.25);\n border-color: rgba(255, 255, 255, 0.55);\n}\n.csk-role-select:focus {\n border-color: rgba(255, 255, 255, 0.7);\n box-shadow: 0 0 0 2px rgba(255, 255, 255, 0.2);\n}\n.csk-role-select option {\n color: #1F2937;\n background: #fff;\n}\n\n/* ========== 消息区 ========== */\n.csk-messages {\n flex: 1;\n overflow-y: auto;\n padding: 20px 16px 12px;\n background: var(--csk-bg-app);\n scroll-behavior: smooth;\n}\n.csk-messages::-webkit-scrollbar { width: 6px; }\n.csk-messages::-webkit-scrollbar-track { background: transparent; }\n.csk-messages::-webkit-scrollbar-thumb {\n background: #D8DCE3;\n border-radius: 3px;\n}\n.csk-messages::-webkit-scrollbar-thumb:hover { background: #C2C7D0; }\n\n/* 离线提示横幅 */\n.csk-offline-banner {\n display: flex;\n align-items: center;\n justify-content: center;\n gap: 6px;\n padding: 8px 12px;\n margin: 0 0 8px 0;\n border-radius: 8px;\n font-size: 12px;\n line-height: 1.5;\n background: #FEF2F2;\n color: #991B1B;\n border: 1px solid #FECACA;\n}\n.csk-dark .csk-offline-banner {\n background: #450A0A;\n color: #FCA5A5;\n border-color: #7F1D1D;\n}\n\n/* 欢迎空状态 */\n.csk-welcome {\n display: flex;\n flex-direction: column;\n align-items: center;\n justify-content: center;\n text-align: center;\n padding: 48px 24px 32px;\n color: #6B7280;\n animation: csk-fade-in 0.3s ease;\n}\n.csk-welcome__avatar {\n width: 56px;\n height: 56px;\n border-radius: 50%;\n background: var(--csk-bg-user);\n color: #fff;\n display: flex;\n align-items: center;\n justify-content: center;\n margin-bottom: 14px;\n box-shadow: 0 6px 18px rgba(var(--csk-primary-rgb), 0.3);\n}\n.csk-welcome__avatar svg { width: 30px; height: 30px; }\n.csk-welcome__title {\n font-size: 15px;\n font-weight: 600;\n color: #1F2937;\n margin-bottom: 4px;\n}\n.csk-welcome__desc {\n font-size: 13px;\n color: #9CA3AF;\n line-height: 1.6;\n}\n\n/* 消息气泡 */\n.csk-msg {\n display: flex;\n margin-bottom: 12px;\n max-width: 100%;\n word-break: break-word;\n animation: csk-msg-in 0.28s cubic-bezier(0.22, 1, 0.36, 1);\n}\n.csk-msg--user {\n flex-direction: row-reverse;\n align-items: flex-end;\n}\n.csk-msg--ai {\n flex-direction: row;\n align-items: flex-start;\n}\n.csk-msg__avatar {\n width: 30px;\n height: 30px;\n border-radius: 50%;\n display: flex;\n align-items: center;\n justify-content: center;\n flex-shrink: 0;\n margin: 0 8px;\n box-shadow: var(--csk-shadow-bubble);\n}\n.csk-msg__avatar svg { width: 18px; height: 18px; }\n.csk-msg__avatar--ai {\n background: #fff;\n color: var(--csk-primary);\n border: 1px solid var(--csk-border);\n}\n.csk-msg__avatar--user {\n background: var(--csk-bg-user);\n color: #fff;\n}\n.csk-msg__content {\n display: flex;\n flex-direction: column;\n min-width: 0;\n max-width: calc(100% - 46px);\n}\n.csk-msg--user .csk-msg__content { align-items: flex-end; }\n.csk-msg--ai .csk-msg__content { align-items: flex-start; }\n.csk-msg__bubble {\n padding: 10px 14px;\n border-radius: 16px;\n font-size: 14px;\n line-height: 1.6;\n box-shadow: var(--csk-shadow-bubble);\n}\n.csk-msg--user .csk-msg__bubble {\n background: var(--csk-bg-user);\n color: var(--csk-text-user);\n border-radius: 16px 16px 4px 16px;\n}\n.csk-msg--ai .csk-msg__bubble {\n background: var(--csk-bg-ai);\n color: var(--csk-text-ai);\n border-radius: 16px 16px 16px 4px;\n border: 1px solid var(--csk-border);\n}\n.csk-msg__time {\n font-size: 11px;\n color: #9CA3AF;\n margin-top: 3px;\n padding: 0 4px;\n}\n\n/* 元信息行：时间戳居左，操作按钮居右，共用一行 */\n.csk-msg__meta {\n display: flex;\n justify-content: space-between;\n align-items: center;\n margin-top: 3px;\n width: 100%;\n}\n.csk-msg__meta .csk-msg__time { margin-top: 0; }\n\n@keyframes csk-msg-in {\n from { opacity: 0; transform: translateY(8px); }\n to { opacity: 1; transform: translateY(0); }\n}\n@keyframes csk-fade-in {\n from { opacity: 0; }\n to { opacity: 1; }\n}\n\n/* ========== Loading 动画 ========== */\n.csk-loading {\n display: flex;\n align-items: center;\n margin-bottom: 12px;\n animation: csk-msg-in 0.28s ease;\n}\n.csk-loading__avatar {\n width: 30px;\n height: 30px;\n border-radius: 50%;\n background: #fff;\n color: var(--csk-primary);\n border: 1px solid var(--csk-border);\n display: flex;\n align-items: center;\n justify-content: center;\n flex-shrink: 0;\n margin: 0 8px;\n box-shadow: var(--csk-shadow-bubble);\n}\n.csk-loading__avatar svg { width: 18px; height: 18px; }\n.csk-loading__bubble {\n background: #fff;\n border: 1px solid var(--csk-border);\n border-radius: 16px 16px 16px 4px;\n padding: 12px 16px;\n display: flex;\n align-items: center;\n gap: 5px;\n}\n.csk-loading__dot {\n width: 7px;\n height: 7px;\n border-radius: 50%;\n background: #B4B9C2;\n animation: csk-bounce 1.4s ease-in-out infinite both;\n}\n.csk-loading__dot:nth-child(1) { animation-delay: 0s; }\n.csk-loading__dot:nth-child(2) { animation-delay: 0.16s; }\n.csk-loading__dot:nth-child(3) { animation-delay: 0.32s; }\n\n@keyframes csk-bounce {\n 0%, 80%, 100% { transform: scale(0.6); opacity: 0.6; }\n 40% { transform: scale(1); opacity: 1; }\n}\n\n/* ========== 输入区 ========== */\n.csk-input-area {\n padding: 10px 12px 14px;\n background: #fff;\n border-top: 1px solid var(--csk-border);\n flex-shrink: 0;\n}\n.csk-input-wrap {\n display: flex;\n align-items: flex-end;\n gap: 8px;\n background: var(--csk-bg-app);\n border: 1px solid var(--csk-border);\n border-radius: 14px;\n padding: 6px 6px 6px 14px;\n transition: border-color 0.2s, box-shadow 0.2s, background 0.2s;\n}\n.csk-input-wrap--focus {\n border-color: var(--csk-primary);\n background: #fff;\n box-shadow: 0 0 0 3px rgba(var(--csk-primary-rgb), 0.12);\n}\n.csk-input {\n flex: 1;\n border: none;\n background: transparent;\n padding: 8px 0;\n font-size: 14px;\n outline: none;\n font-family: inherit;\n resize: none;\n min-height: 22px;\n max-height: 120px;\n line-height: 1.5;\n color: #1F2937;\n}\n.csk-input::placeholder { color: #9CA3AF; }\n.csk-root .csk-input:focus-visible { outline: none; }\n.csk-send-btn {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 36px;\n height: 36px;\n min-width: 36px;\n border: none;\n border-radius: 10px;\n background: var(--csk-bg-user);\n color: #fff;\n cursor: pointer;\n transition: transform 0.18s, box-shadow 0.18s, opacity 0.18s;\n box-shadow: 0 3px 10px rgba(var(--csk-primary-rgb), 0.3);\n}\n.csk-send-btn:hover:not(:disabled) {\n transform: translateY(-1px);\n box-shadow: 0 5px 14px rgba(var(--csk-primary-rgb), 0.4);\n}\n.csk-send-btn:active:not(:disabled) { transform: scale(0.92); }\n.csk-send-btn:disabled {\n background: #D1D5DB;\n box-shadow: none;\n cursor: not-allowed;\n opacity: 0.7;\n}\n.csk-send-btn svg { width: 18px; height: 18px; }\n\n/* ========== 保密声明脚注 ========== */\n.csk-disclaimer {\n margin-top: 8px;\n padding: 6px 8px 4px;\n font-size: 10px;\n color: #9CA3AF;\n line-height: 1.5;\n user-select: none;\n}\n.csk-disclaimer__title {\n font-weight: 600;\n margin-bottom: 2px;\n color: #9CA3AF;\n}\n.csk-dark .csk-disclaimer { color: #6B7280; }\n.csk-dark .csk-disclaimer__title { color: #6B7280; }\n\n/* ========== 新对话按钮 ========== */\n.csk-clear-btn {\n display: inline-flex;\n align-items: center;\n gap: 5px;\n padding: 5px 12px;\n border: 1px solid var(--csk-border);\n border-radius: 999px;\n background: #fff;\n color: #6B7280;\n font-size: 12px;\n cursor: pointer;\n margin: 0 auto 8px;\n transition: all 0.15s;\n font-family: inherit;\n}\n.csk-clear-btn:hover {\n background: #FEF2F2;\n border-color: #FCA5A5;\n color: #DC2626;\n}\n\n/* ========== P1: 知识库分类下拉 ========== */\n.csk-category-bar {\n display: flex;\n align-items: center;\n padding: 8px 12px;\n border-top: 1px solid var(--csk-border);\n background: #FBFBFC;\n gap: 8px;\n flex-shrink: 0;\n}\n.csk-category-bar__label {\n font-size: 13px;\n white-space: nowrap;\n}\n.csk-category-select {\n flex: 1;\n padding: 6px 28px 6px 10px;\n border: 1px solid var(--csk-border);\n border-radius: 8px;\n font-size: 12.5px;\n color: #374151;\n background: #fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%239CA3AF' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E") no-repeat right 9px center;\n appearance: none;\n -webkit-appearance: none;\n outline: none;\n cursor: pointer;\n font-family: inherit;\n transition: border-color 0.2s, box-shadow 0.2s;\n max-width: 220px;\n}\n.csk-category-select:focus {\n border-color: var(--csk-primary);\n box-shadow: 0 0 0 3px rgba(var(--csk-primary-rgb), 0.12);\n}\n\n/* ========== P1: RAG 引用来源卡片 ========== */\n.csk-sources {\n margin-top: 6px;\n border: 1px solid var(--csk-border);\n border-radius: 12px;\n overflow: hidden;\n font-size: 12px;\n max-width: 100%;\n background: #FAFBFC;\n}\n.csk-sources__header {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 6px 10px;\n background: #F3F4F7;\n cursor: pointer;\n user-select: none;\n transition: background 0.15s;\n}\n.csk-sources__header:hover { background: #ECEEF2; }\n.csk-sources__title {\n display: flex;\n align-items: center;\n gap: 5px;\n font-weight: 500;\n color: #374151;\n}\n.csk-sources__arrow {\n transition: transform 0.2s;\n color: #9CA3AF;\n font-size: 10px;\n}\n.csk-sources--collapsed .csk-sources__arrow { transform: rotate(-90deg); }\n.csk-sources__body {\n border-top: 1px solid var(--csk-border);\n padding: 0;\n}\n.csk-sources--collapsed .csk-sources__body { display: none; }\n.csk-source-item {\n padding: 6px 10px;\n border-bottom: 1px solid #F0F1F4;\n transition: background 0.15s;\n}\n.csk-source-item:last-child { border-bottom: none; }\n.csk-source-item:hover { background: #fff; }\n.csk-source-item__name {\n font-weight: 500;\n color: #1F2937;\n margin-bottom: 2px;\n}\n.csk-source-item__snippet {\n color: #6B7280;\n line-height: 1.5;\n overflow: hidden;\n text-overflow: ellipsis;\n display: -webkit-box;\n -webkit-line-clamp: 2;\n -webkit-box-orient: vertical;\n}\n.csk-source-item__meta {\n font-size: 11px;\n color: #9CA3AF;\n margin-top: 2px;\n}\n\n/* ========== P1: Markdown 渲染样式 ========== */\n.csk-msg--ai .csk-msg__bubble .csk-md-p { margin: 0 0 8px; }\n.csk-msg--ai .csk-msg__bubble .csk-md-p:last-child { margin-bottom: 0; }\n.csk-msg--ai .csk-msg__bubble .csk-md-h1,\n.csk-msg--ai .csk-msg__bubble .csk-md-h2,\n.csk-msg--ai .csk-msg__bubble .csk-md-h3,\n.csk-msg--ai .csk-msg__bubble .csk-md-h4,\n.csk-msg--ai .csk-msg__bubble .csk-md-h5,\n.csk-msg--ai .csk-msg__bubble .csk-md-h6 {\n margin: 14px 0 6px;\n font-weight: 600;\n line-height: 1.3;\n color: #111827;\n}\n.csk-msg--ai .csk-msg__bubble .csk-md-h1 { font-size: 20px; }\n.csk-msg--ai .csk-msg__bubble .csk-md-h2 { font-size: 17px; }\n.csk-msg--ai .csk-msg__bubble .csk-md-h3 { font-size: 15px; }\n.csk-msg--ai .csk-msg__bubble .csk-md-h4 { font-size: 14px; }\n\n.csk-md-code-block {\n position: relative;\n background: #1E293B;\n color: #E2E8F0;\n padding: 12px 14px;\n border-radius: 10px;\n overflow-x: auto;\n margin: 8px 0;\n font-size: 13px;\n line-height: 1.55;\n font-family: 'SF Mono', 'Consolas', 'Menlo', 'Monaco', monospace;\n}\n.csk-md-code-block code {\n background: none;\n padding: 0;\n border-radius: 0;\n font-size: inherit;\n color: inherit;\n}\n.csk-md-inline-code {\n background: rgba(var(--csk-primary-rgb), 0.1);\n color: var(--csk-primary);\n padding: 1px 6px;\n border-radius: 5px;\n font-size: 13px;\n font-family: 'SF Mono', 'Consolas', 'Menlo', 'Monaco', monospace;\n}\n.csk-msg--ai .csk-msg__bubble .csk-md-ul,\n.csk-msg--ai .csk-msg__bubble .csk-md-ol {\n padding-left: 22px;\n margin: 6px 0;\n}\n.csk-msg--ai .csk-msg__bubble .csk-md-ul li,\n.csk-msg--ai .csk-msg__bubble .csk-md-ol li { margin-bottom: 4px; }\n.csk-md-blockquote {\n border-left: 3px solid var(--csk-primary);\n padding: 2px 12px;\n margin: 8px 0;\n color: #6B7280;\n background: rgba(var(--csk-primary-rgb), 0.05);\n border-radius: 0 6px 6px 0;\n}\n.csk-md-link {\n color: var(--csk-primary);\n text-decoration: none;\n border-bottom: 1px solid rgba(var(--csk-primary-rgb), 0.3);\n transition: border-color 0.15s;\n}\n.csk-md-link:hover { border-bottom-color: var(--csk-primary); }\n.csk-md-hr {\n border: none;\n border-top: 1px solid var(--csk-border);\n margin: 12px 0;\n}\n.csk-md-table-wrap {\n max-width: 100%;\n overflow-x: auto;\n margin: 10px 0;\n border: 1px solid var(--csk-border);\n border-radius: 8px;\n}\n.csk-md-table {\n width: 100%;\n min-width: 360px;\n border-collapse: collapse;\n font-size: 12.5px;\n line-height: 1.5;\n}\n.csk-md-table th,\n.csk-md-table td {\n padding: 7px 9px;\n border-right: 1px solid var(--csk-border);\n border-bottom: 1px solid var(--csk-border);\n text-align: left;\n vertical-align: top;\n}\n.csk-md-table th:last-child,\n.csk-md-table td:last-child { border-right: none; }\n.csk-md-table tbody tr:last-child td { border-bottom: none; }\n.csk-md-table th {\n background: rgba(var(--csk-primary-rgb), 0.07);\n color: #374151;\n font-weight: 600;\n}\n.csk-md-table tbody tr:nth-child(even) {\n background: rgba(148, 163, 184, 0.06);\n}\n.csk-md-table .csk-md-align-left { text-align: left; }\n.csk-md-table .csk-md-align-center { text-align: center; }\n.csk-md-table .csk-md-align-right { text-align: right; }\n\n/* ========== P2: 会话管理面板 ========== */\n.csk-history-panel {\n position: absolute;\n top: 0;\n left: 0;\n right: 0;\n bottom: 0;\n background: #fff;\n z-index: 10;\n display: flex;\n flex-direction: column;\n overflow: hidden;\n animation: csk-slide-in 0.24s ease;\n}\n.csk-history-panel--hidden { display: none; }\n@keyframes csk-slide-in {\n from { transform: translateX(100%); opacity: 0.4; }\n to { transform: translateX(0); opacity: 1; }\n}\n.csk-history-panel__header {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 14px 16px;\n border-bottom: 1px solid var(--csk-border);\n background: var(--csk-bg-app);\n flex-shrink: 0;\n}\n.csk-history-panel__title {\n font-size: 14px;\n font-weight: 600;\n color: #1F2937;\n}\n.csk-history-panel__back {\n display: flex;\n align-items: center;\n gap: 4px;\n padding: 5px 12px;\n border: 1px solid var(--csk-border);\n border-radius: 8px;\n background: #fff;\n color: #374151;\n font-size: 12px;\n cursor: pointer;\n transition: all 0.15s;\n font-family: inherit;\n}\n.csk-history-panel__back:hover { background: #F3F4F6; }\n.csk-history-panel__list {\n flex: 1;\n overflow-y: auto;\n padding: 10px;\n}\n.csk-history-panel__list::-webkit-scrollbar { width: 5px; }\n.csk-history-panel__list::-webkit-scrollbar-thumb { background: #E5E7EB; border-radius: 2px; }\n.csk-history-item {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 11px 12px;\n border-radius: 10px;\n cursor: pointer;\n transition: background 0.15s;\n margin-bottom: 5px;\n border: 1px solid transparent;\n}\n.csk-history-item:hover { background: #F3F4F6; }\n.csk-history-item--active {\n background: rgba(var(--csk-primary-rgb), 0.08);\n border-color: rgba(var(--csk-primary-rgb), 0.2);\n}\n.csk-history-item--active:hover { background: rgba(var(--csk-primary-rgb), 0.12); }\n.csk-history-item__info { flex: 1; min-width: 0; }\n.csk-history-item__id {\n font-size: 13px;\n font-weight: 500;\n color: #1F2937;\n overflow: hidden;\n text-overflow: ellipsis;\n white-space: nowrap;\n}\n.csk-history-item__meta {\n font-size: 11px;\n color: #9CA3AF;\n margin-top: 3px;\n}\n.csk-history-item__actions {\n display: flex;\n gap: 4px;\n margin-left: 8px;\n opacity: 0;\n transition: opacity 0.15s;\n}\n.csk-history-item:hover .csk-history-item__actions { opacity: 1; }\n.csk-history-action {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 28px;\n height: 28px;\n border: none;\n border-radius: 7px;\n cursor: pointer;\n font-size: 12px;\n transition: all 0.15s;\n}\n.csk-history-action--export { background: #EFF6FF; color: #2563EB; }\n.csk-history-action--export:hover { background: #DBEAFE; }\n.csk-history-action--delete { background: #FEF2F2; color: #DC2626; }\n.csk-history-action--delete:hover { background: #FEE2E2; }\n.csk-history-panel__empty {\n display: flex;\n flex-direction: column;\n align-items: center;\n justify-content: center;\n padding: 48px 20px;\n color: #9CA3AF;\n font-size: 13px;\n text-align: center;\n}\n.csk-history-panel__empty-icon {\n font-size: 34px;\n margin-bottom: 10px;\n opacity: 0.5;\n}\n.csk-history-panel__loading {\n display: flex;\n align-items: center;\n justify-content: center;\n padding: 24px;\n color: #9CA3AF;\n font-size: 13px;\n}\n\n/* ========== 快捷问题芯片 ========== */\n.csk-quick-replies {\n display: flex;\n flex-wrap: wrap;\n gap: 8px;\n justify-content: center;\n margin-top: 18px;\n max-width: 320px;\n}\n.csk-quick-reply {\n border: 1px solid var(--csk-border);\n background: #fff;\n color: #374151;\n font-size: 12.5px;\n padding: 7px 13px;\n border-radius: 999px;\n cursor: pointer;\n font-family: inherit;\n line-height: 1.3;\n transition: all 0.18s ease;\n max-width: 100%;\n}\n.csk-quick-reply:hover {\n border-color: var(--csk-primary);\n color: var(--csk-primary);\n background: rgba(var(--csk-primary-rgb), 0.06);\n transform: translateY(-1px);\n}\n.csk-quick-reply:active { transform: scale(0.96); }\n\n/* ========== 推荐问题（suggest-message-list） ========== */\n.csk-suggestions {\n margin-top: 6px;\n padding: 4px 0 0 0;\n}\n.csk-suggestions__list {\n display: flex;\n flex-wrap: wrap;\n gap: 4px;\n}\n.csk-suggestion-item {\n border: 1px solid var(--csk-border);\n background: #fff;\n color: #374151;\n font-size: 12px;\n padding: 4px 10px;\n border-radius: 999px;\n cursor: pointer;\n font-family: inherit;\n line-height: 1.3;\n transition: all 0.18s ease;\n max-width: 100%;\n text-align: left;\n}\n.csk-suggestion-item:hover {\n border-color: var(--csk-primary);\n color: var(--csk-primary);\n background: rgba(var(--csk-primary-rgb), 0.06);\n transform: translateY(-1px);\n}\n.csk-suggestion-item:active { transform: scale(0.96); }\n\n/* ========== AI 消息操作条 ========== */\n.csk-msg__actions {\n display: flex;\n gap: 2px;\n padding: 0 2px;\n opacity: 0;\n transition: opacity 0.15s ease;\n}\n.csk-msg--ai:hover .csk-msg__actions { opacity: 1; }\n.csk-msg--streaming .csk-msg__actions { display: none; }\n.csk-action-btn {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 26px;\n height: 26px;\n border: none;\n background: transparent;\n color: #9CA3AF;\n border-radius: 6px;\n cursor: pointer;\n transition: all 0.15s ease;\n}\n.csk-action-btn:hover {\n background: #F3F4F6;\n color: #374151;\n}\n.csk-action-btn--done { color: #10B981; }\n.csk-action-btn:active { transform: scale(0.9); }\n\n/* ========== 流式打字光标 ========== */\n.csk-caret {\n display: inline-block;\n width: 7px;\n height: 15px;\n margin-left: 2px;\n vertical-align: text-bottom;\n background: var(--csk-primary);\n border-radius: 1px;\n animation: csk-caret-blink 1s step-end infinite;\n}\n@keyframes csk-caret-blink {\n 0%, 50% { opacity: 1; }\n 51%, 100% { opacity: 0; }\n}\n\n/* ========== 代码块复制按钮 ========== */\n.csk-md-code-copy {\n position: absolute;\n top: 8px;\n right: 8px;\n display: flex;\n align-items: center;\n justify-content: center;\n width: 26px;\n height: 26px;\n border: none;\n background: rgba(255, 255, 255, 0.12);\n color: #CBD5E1;\n border-radius: 6px;\n cursor: pointer;\n opacity: 0;\n transition: all 0.15s ease;\n}\n.csk-md-code-block:hover .csk-md-code-copy { opacity: 1; }\n.csk-md-code-copy:hover { background: rgba(255, 255, 255, 0.22); color: #fff; }\n.csk-md-code-copy:active { transform: scale(0.9); }\n\n/* ========== 新消息提示按钮 ========== */\n.csk-newmsg {\n position: absolute;\n bottom: 82px;\n left: 50%;\n transform: translateX(-50%);\n z-index: 5;\n display: inline-flex;\n align-items: center;\n gap: 5px;\n padding: 7px 14px;\n border: none;\n background: var(--csk-primary);\n color: #fff;\n font-size: 12px;\n font-family: inherit;\n border-radius: 999px;\n cursor: pointer;\n box-shadow: 0 4px 14px rgba(var(--csk-primary-rgb), 0.38);\n transition: transform 0.2s ease, box-shadow 0.2s ease;\n animation: csk-msg-in 0.25s ease;\n white-space: nowrap;\n}\n.csk-newmsg:hover { transform: translateX(-50%) translateY(-1px); box-shadow: 0 6px 18px rgba(var(--csk-primary-rgb), 0.48); }\n.csk-newmsg:active { transform: translateX(-50%) scale(0.95); }\n.csk-newmsg--hidden { display: none; }\n\n/* ========== 发送按钮停止态 ========== */\n.csk-send-btn--stop {\n background: #EF4444 !important;\n box-shadow: 0 3px 10px rgba(239, 68, 68, 0.35) !important;\n}\n.csk-send-btn--stop:hover:not(:disabled) {\n box-shadow: 0 5px 14px rgba(239, 68, 68, 0.45) !important;\n}\n\n/* ========== 窗口缩放拖拽手柄 ========== */\n.csk-resize-handle {\n position: absolute;\n right: 4px;\n bottom: 4px;\n width: 20px;\n height: 20px;\n display: flex;\n align-items: flex-end;\n justify-content: flex-end;\n cursor: nwse-resize;\n z-index: 5;\n user-select: none;\n -webkit-user-select: none;\n /* 圆形半透明背景，与整体圆润风格一致 */\n border-radius: 50%;\n background: transparent;\n transition: background 0.2s ease;\n}\n.csk-resize-handle:hover {\n background: rgba(var(--csk-primary-rgb), 0.08);\n}\n\n/* 三斜线抓手 — 纯 CSS 绘制，用两条间距微调的线，视觉上是三条 */\n.csk-resize-grip {\n display: block;\n width: 10px;\n height: 10px;\n background:\n linear-gradient(135deg,\n transparent 0%, transparent 38%,\n #C8CCD2 38%, #C8CCD2 42%,\n transparent 42%, transparent 54%,\n #C8CCD2 54%, #C8CCD2 58%,\n transparent 58%, transparent 70%,\n #C8CCD2 70%, #C8CCD2 74%,\n transparent 74%\n );\n transition: background 0.2s ease;\n border-radius: 2px;\n}\n/* hover 时线条变为主色 */\n.csk-resize-handle:hover .csk-resize-grip {\n background:\n linear-gradient(135deg,\n transparent 0%, transparent 38%,\n var(--csk-primary) 38%, var(--csk-primary) 42%,\n transparent 42%, transparent 54%,\n var(--csk-primary) 54%, var(--csk-primary) 58%,\n transparent 58%, transparent 70%,\n var(--csk-primary) 70%, var(--csk-primary) 74%,\n transparent 74%\n );\n}\n\n/* 暗色模式 */\n.csk-dark .csk-resize-grip {\n background:\n linear-gradient(135deg,\n transparent 0%, transparent 38%,\n #5B6070 38%, #5B6070 42%,\n transparent 42%, transparent 54%,\n #5B6070 54%, #5B6070 58%,\n transparent 58%, transparent 70%,\n #5B6070 70%, #5B6070 74%,\n transparent 74%\n );\n}\n.csk-dark .csk-resize-handle:hover .csk-resize-grip {\n background:\n linear-gradient(135deg,\n transparent 0%, transparent 38%,\n var(--csk-primary-light) 38%, var(--csk-primary-light) 42%,\n transparent 42%, transparent 54%,\n var(--csk-primary-light) 54%, var(--csk-primary-light) 58%,\n transparent 58%, transparent 70%,\n var(--csk-primary-light) 70%, var(--csk-primary-light) 74%,\n transparent 74%\n );\n}\n\n/* 缩放拖拽中：禁用过渡动画 + 全局光标 */\n.csk-window--resizing {\n transition: none !important;\n user-select: none;\n}\n.csk-window--resizing * { cursor: nwse-resize !important; }\n\n/* ========== 暗色模式 ========== */\n.csk-root.csk-dark {\n --csk-bg-ai: #1E1E2E;\n --csk-text-ai: #E2E8F0;\n --csk-border: #3B3B52;\n --csk-bg-app: #141421;\n color: #E2E8F0;\n}\n.csk-dark .csk-window {\n background: #1A1A2E;\n box-shadow: 0 12px 48px rgba(0, 0, 0, 0.4), 0 2px 8px rgba(0, 0, 0, 0.2);\n}\n.csk-dark .csk-watermark {\n opacity: 1;\n}\n.csk-dark .csk-header::after { background: linear-gradient(to bottom, rgba(0,0,0,0.12), transparent); }\n.csk-dark .csk-msg__avatar--ai {\n background: var(--csk-bg-ai);\n color: var(--csk-primary);\n border-color: var(--csk-border);\n}\n.csk-dark .csk-input-area { background: #1A1A2E; border-top-color: var(--csk-border); }\n.csk-dark .csk-input-wrap { background: var(--csk-bg-app); border-color: var(--csk-border); }\n.csk-dark .csk-input-wrap--focus { background: #1A1A2E; border-color: var(--csk-primary); }\n.csk-dark .csk-input { color: #E2E8F0; }\n.csk-dark .csk-loading__avatar { background: var(--csk-bg-ai); border-color: var(--csk-border); }\n.csk-dark .csk-loading__bubble { background: var(--csk-bg-ai); border-color: var(--csk-border); }\n.csk-dark .csk-loading__dot { background: #6B7280; }\n.csk-dark .csk-category-bar { background: #1A1A2E; border-top-color: var(--csk-border); }\n.csk-dark .csk-category-select { background-color: var(--csk-bg-app); border-color: var(--csk-border); color: #E2E8F0; }\n.csk-dark .csk-sources { background: #1E1E2E; border-color: var(--csk-border); }\n.csk-dark .csk-sources__header { background: #25253A; }\n.csk-dark .csk-sources__header:hover { background: #2D2D48; }\n.csk-dark .csk-source-item:hover { background: var(--csk-bg-ai); }\n.csk-dark .csk-source-item__name { color: #E2E8F0; }\n.csk-dark .csk-source-item__meta { color: #6B7280; }\n.csk-dark .csk-history-panel { background: #1A1A2E; }\n.csk-dark .csk-history-panel__header { background: var(--csk-bg-app); border-bottom-color: var(--csk-border); }\n.csk-dark .csk-history-panel__back { background: var(--csk-bg-app); border-color: var(--csk-border); color: #E2E8F0; }\n.csk-dark .csk-history-panel__back:hover { background: #2D2D48; }\n.csk-dark .csk-history-item:hover { background: #25253A; }\n.csk-dark .csk-history-item__id { color: #E2E8F0; }\n.csk-dark .csk-history-item__meta { color: #6B7280; }\n.csk-dark .csk-history-item--active { background: rgba(var(--csk-primary-rgb), 0.15); }\n.csk-dark .csk-history-item--active:hover { background: rgba(var(--csk-primary-rgb), 0.22); }\n.csk-dark .csk-action-btn:hover { background: #2D2D48; color: #E2E8F0; }\n.csk-dark .csk-clear-btn { background: var(--csk-bg-app); border-color: var(--csk-border); color: #9CA3AF; }\n.csk-dark .csk-clear-btn:hover { background: #3B1A1A; border-color: #7F1D1D; color: #FCA5A5; }\n.csk-dark .csk-md-code-block { background: #0F0F1A; }\n.csk-dark .csk-md-blockquote { background: rgba(var(--csk-primary-rgb), 0.08); }\n.csk-dark .csk-md-link { color: var(--csk-primary-light); }\n.csk-dark .csk-md-table th { background: rgba(var(--csk-primary-rgb), 0.14); color: #E2E8F0; }\n.csk-dark .csk-md-table tbody tr:nth-child(even) { background: rgba(148, 163, 184, 0.05); }\n.csk-dark .csk-msg--ai .csk-msg__bubble { background: var(--csk-bg-ai); color: var(--csk-text-ai); border-color: var(--csk-border); }\n.csk-dark .csk-welcome__title { color: #E2E8F0; }\n.csk-dark .csk-welcome__desc { color: #6B7280; }\n.csk-dark .csk-quick-reply { background: var(--csk-bg-app); border-color: var(--csk-border); color: #CBD5E1; }\n.csk-dark .csk-quick-reply:hover { background: rgba(var(--csk-primary-rgb), 0.12); border-color: var(--csk-primary); color: var(--csk-primary-light); }\n.csk-dark .csk-suggestion-item { background: var(--csk-bg-app); border-color: var(--csk-border); color: #CBD5E1; }\n.csk-dark .csk-suggestion-item:hover { background: rgba(var(--csk-primary-rgb), 0.12); border-color: var(--csk-primary); color: var(--csk-primary-light); }\n.csk-dark .csk-teaser { background: #2D2D48; color: #E2E8F0; box-shadow: 0 4px 20px rgba(0,0,0,0.35); }\n.csk-dark .csk-teaser::after { border-top-color: #2D2D48; }\n.csk-dark .csk-teaser__close { color: #6B7280; }\n.csk-dark .csk-teaser__close:hover { color: #9CA3AF; }\n.csk-dark .csk-feedback-btn { background: rgba(var(--csk-primary-rgb), 0.1); color: #9CA3AF; }\n.csk-dark .csk-feedback-btn:hover { background: rgba(var(--csk-primary-rgb), 0.2); color: var(--csk-primary-light); }\n.csk-dark .csk-feedback-btn--active { background: rgba(var(--csk-primary-rgb), 0.28); color: var(--csk-primary-light); }\n.csk-dark .csk-history-panel__search-wrap { background: var(--csk-bg-app); border-color: var(--csk-border); }\n.csk-dark .csk-history-panel__search-wrap:focus-within { border-color: var(--csk-primary); }\n.csk-dark .csk-history-panel__search { color: #E2E8F0; }\n.csk-dark .csk-launcher__badge { box-shadow: 0 0 0 2px #1A1A2E; }\n.csk-dark .csk-welcome__avatar { box-shadow: 0 6px 18px rgba(var(--csk-primary-rgb), 0.25); }\n.csk-dark .csk-header__avatar { box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.15); background: rgba(255, 255, 255, 0.1); }\n.csk-dark .csk-role-select option {\n background: #1A1A2E;\n color: #E2E8F0;\n}\n\n/* Launcher 拖拽态：微放大 + 阴影加深 */\n.csk-launcher--dragging {\n cursor: grabbing !important;\n transform: scale(1.1) !important;\n box-shadow:\n 0 4px 12px rgba(0, 0, 0, 0.14),\n 0 12px 32px rgba(0, 0, 0, 0.18),\n 0 14px 40px rgba(236, 72, 153, 0.36),\n 0 0 56px rgba(236, 72, 153, 0.18) !important;\n}\n/* 拖拽中隐藏未读徽章 */\n.csk-launcher--dragging .csk-launcher__badge { display: none !important; }\n/* 吸附过渡动画（释放时的缓动） */\n.csk-launcher--snap {\n transition: left 0.3s ease-out, right 0.3s ease-out, bottom 0.3s ease-out !important;\n}\n\n/* ========== Launcher 未读徽章 ========== */\n.csk-launcher__badge {\n position: absolute;\n top: -2px;\n right: -2px;\n width: 16px;\n height: 16px;\n border-radius: 50%;\n background: #EF4444;\n border: 2px solid #fff;\n box-shadow: 0 0 0 2px #fff;\n animation: csk-badge-in 0.28s cubic-bezier(0.34, 1.56, 0.64, 1);\n pointer-events: none;\n}\n.csk-launcher__badge--hidden { display: none; }\n@keyframes csk-badge-in {\n from { transform: scale(0); }\n to { transform: scale(1); }\n}\n\n/* ========== Launcher 提示气泡 ========== */\n.csk-teaser {\n position: fixed;\n bottom: 90px;\n z-index: 9997;\n max-width: 240px;\n padding: 10px 14px;\n background: #fff;\n color: #1F2937;\n font-size: 13px;\n line-height: 1.5;\n border-radius: 12px;\n box-shadow: 0 4px 20px rgba(15, 23, 42, 0.15);\n animation: csk-teaser-in 0.35s cubic-bezier(0.22, 1, 0.36, 1);\n cursor: pointer;\n user-select: none;\n}\n.csk-teaser--right { right: 24px; }\n.csk-teaser--left { left: 24px; }\n.csk-teaser::after {\n content: '';\n position: absolute;\n bottom: -6px;\n right: 28px;\n width: 12px;\n height: 12px;\n background: inherit;\n border-radius: 2px;\n transform: rotate(45deg);\n box-shadow: 2px 2px 4px rgba(15, 23, 42, 0.08);\n}\n.csk-teaser--left::after { right: auto; left: 28px; }\n.csk-teaser__close {\n position: absolute;\n top: 4px;\n right: 6px;\n background: none;\n border: none;\n font-size: 16px;\n color: #9CA3AF;\n cursor: pointer;\n padding: 2px 4px;\n line-height: 1;\n border-radius: 4px;\n}\n.csk-teaser__close:hover { color: #374151; }\n.csk-teaser--hidden { display: none; }\n@keyframes csk-teaser-in {\n from { opacity: 0; transform: translateY(8px) scale(0.95); }\n to { opacity: 1; transform: translateY(0) scale(1); }\n}\n\n/* ========== 消息反馈按钮（👍 / 👎） ========== */\n.csk-feedback-btn {\n display: flex;\n align-items: center;\n justify-content: center;\n width: 26px;\n height: 26px;\n border: none;\n background: rgba(var(--csk-primary-rgb), 0.08);\n color: #9CA3AF;\n border-radius: 6px;\n cursor: pointer;\n transition: all 0.15s ease;\n padding: 0;\n}\n.csk-feedback-btn:hover { background: rgba(var(--csk-primary-rgb), 0.18); color: var(--csk-primary); }\n.csk-feedback-btn--active {\n background: rgba(var(--csk-primary-rgb), 0.28);\n color: var(--csk-primary);\n}\n.csk-feedback-btn--active.down { background: #FEF2F2; color: #EF4444; }\n.csk-feedback-btn:active { transform: scale(0.9); }\n.csk-msg--streaming .csk-feedback-btn { display: none; }\n\n/* ========== 点踩原因选择面板 ========== */\n.csk-feedback-reason {\n position: relative;\n margin-top: 6px;\n padding: 10px 12px;\n background: var(--csk-bg);\n border: 1px solid var(--csk-border);\n border-radius: 8px;\n animation: cskFadeIn 0.15s ease;\n}\n.csk-feedback-reason__title {\n font-size: 12px;\n color: var(--csk-text-muted);\n margin-bottom: 8px;\n}\n.csk-feedback-reason__options {\n display: flex;\n flex-wrap: wrap;\n gap: 6px;\n margin-bottom: 8px;\n}\n.csk-feedback-reason__btn {\n padding: 4px 10px;\n font-size: 12px;\n border: 1px solid var(--csk-border);\n border-radius: 14px;\n background: var(--csk-bg);\n color: var(--csk-text);\n cursor: pointer;\n transition: all 0.15s ease;\n}\n.csk-feedback-reason__btn:hover {\n border-color: var(--csk-primary);\n color: var(--csk-primary);\n background: rgba(var(--csk-primary-rgb), 0.08);\n}\n.csk-feedback-reason__comment-row {\n display: flex;\n gap: 6px;\n}\n.csk-feedback-reason__comment {\n flex: 1;\n padding: 4px 8px;\n font-size: 12px;\n border: 1px solid var(--csk-border);\n border-radius: 6px;\n background: var(--csk-bg);\n color: var(--csk-text);\n outline: none;\n}\n.csk-feedback-reason__comment:focus { border-color: var(--csk-primary); }\n.csk-feedback-reason__submit {\n padding: 4px 10px;\n font-size: 12px;\n border: none;\n border-radius: 6px;\n background: var(--csk-primary);\n color: #fff;\n cursor: pointer;\n white-space: nowrap;\n}\n.csk-feedback-reason__close {\n position: absolute;\n top: 8px;\n right: 8px;\n width: 18px;\n height: 18px;\n border: none;\n background: none;\n color: var(--csk-text-muted);\n cursor: pointer;\n padding: 0;\n display: flex;\n align-items: center;\n justify-content: center;\n border-radius: 4px;\n}\n.csk-feedback-reason__close:hover { color: var(--csk-text); background: var(--csk-hover); }\n.csk-dark .csk-feedback-reason { background: var(--csk-bg); border-color: var(--csk-border); }\n.csk-dark .csk-feedback-reason__btn {\n background: rgba(255,255,255,0.06);\n border-color: var(--csk-border);\n color: var(--csk-text);\n}\n.csk-dark .csk-feedback-reason__btn:hover {\n border-color: var(--csk-primary-light);\n color: var(--csk-primary-light);\n background: rgba(var(--csk-primary-rgb), 0.15);\n}\n.csk-dark .csk-feedback-reason__comment {\n background: rgba(255,255,255,0.06);\n border-color: var(--csk-border);\n color: var(--csk-text);\n}\n\n/* ========== 历史会话搜索框 ========== */\n.csk-history-panel__search-wrap {\n padding: 8px 10px;\n border-bottom: 1px solid var(--csk-border);\n flex-shrink: 0;\n}\n.csk-history-panel__search-wrap:focus-within {\n border-bottom-color: var(--csk-primary);\n}\n.csk-history-panel__search {\n width: 100%;\n padding: 7px 10px;\n border: 1px solid var(--csk-border);\n border-radius: 8px;\n font-size: 12.5px;\n font-family: inherit;\n color: #1F2937;\n background: var(--csk-bg-app);\n outline: none;\n transition: border-color 0.2s;\n}\n.csk-history-panel__search:focus { border-color: var(--csk-primary); }\n.csk-history-panel__search::placeholder { color: #9CA3AF; }\n\n/* ========== a11y 焦点指示 ========== */\n.csk-root :focus-visible {\n outline: 2px solid var(--csk-primary);\n outline-offset: 2px;\n}\n.csk-root button:focus-visible {\n outline: 2px solid var(--csk-primary);\n outline-offset: 2px;\n border-radius: inherit;\n}\n/* 弹窗打开时隐藏 launcher 上的焦点环 */\n.csk-launcher:focus-visible {\n outline: none;\n border-color: rgba(255, 255, 255, 0.75);\n box-shadow:\n 0 1px 2px rgba(0, 0, 0, 0.06),\n 0 4px 16px rgba(0, 0, 0, 0.10),\n 0 6px 24px rgba(var(--csk-primary-rgb), 0.28),\n 0 0 48px rgba(var(--csk-primary-rgb), 0.12),\n 0 0 0 4px rgba(var(--csk-primary-rgb), 0.3);\n}\n\n/* ========== a11y aria-live 播报区（视觉隐藏） ========== */\n.csk-sr-only {\n position: absolute !important;\n width: 1px !important;\n height: 1px !important;\n padding: 0 !important;\n margin: -1px !important;\n overflow: hidden !important;\n clip: rect(0,0,0,0) !important;\n white-space: nowrap !important;\n border: 0 !important;\n}\n\n/* ========== 会话分组标题 ========== */\n.csk-history-group {\n margin-bottom: 4px;\n}\n.csk-history-group__label {\n font-size: 11px;\n font-weight: 600;\n color: #9CA3AF;\n text-transform: uppercase;\n letter-spacing: 0.5px;\n padding: 8px 12px 4px;\n user-select: none;\n}\n.csk-dark .csk-history-group__label { color: #6B7280; }\n\n/* ========== 移动端适配 ========== */\n@media (max-width: 480px) {\n .csk-window {\n width: 100vw !important;\n height: 100vh !important;\n max-height: 100vh;\n bottom: 0 !important;\n right: 0 !important;\n left: 0 !important;\n border-radius: 0;\n }\n .csk-resize-handle { display: none !important; }\n .csk-window--hidden { transform: translateY(100%); }\n /* 移动端默认位置，仅在未被 JS 拖拽覆盖时生效 */\n .csk-launcher:not([style*="bottom"]) { bottom: 20px; }\n .csk-launcher--right:not([style*="bottom"]) { right: 20px; }\n .csk-launcher--left:not([style*="bottom"]) { left: 20px; }\n}\n`}(e),document.head.appendChild(S))}function M(){return"undefined"!=typeof crypto&&crypto.randomUUID?crypto.randomUUID():"xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx".replace(/[xy]/g,e=>{const n=16*Math.random()|0;return("x"===e?n:3&n|8).toString(16)})}function F(e){const n={"&":"&","<":"<",">":">",'"':""","'":"'"};return e.replace(/[&<>"']/g,e=>n[e]||e)}function z(e){const n=new Date(e);return`${String(n.getHours()).padStart(2,"0")}:${String(n.getMinutes()).padStart(2,"0")}`}function D(){return Date.now()}const T='';function B(e,n){const 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+ * 需要运行中的 PostgreSQL。 + */ +@SpringBootTest +@TestMethodOrder(MethodOrderer.OrderAnnotation.class) +@DisplayName("消息反馈功能集成测试") +class MessageFeedbackTests { + + @Resource + private MessageFeedbackService messageFeedbackService; + + @Resource + private MessageFeedbackMapper messageFeedbackMapper; + + private static final String TEST_MESSAGE_ID = "test_feedback_" + UUID.randomUUID().toString().substring(0, 8); + private static final String TEST_CONVERSATION_ID = "test_conv_" + UUID.randomUUID().toString().substring(0, 8); + + // ==================== 提交与查询 ==================== + + @Test + @Order(1) + @DisplayName("F-01 新增反馈（点赞）应持久化到数据库") + void submitThumbsUp() { + MessageFeedback fb = MessageFeedback.builder() + .messageId(TEST_MESSAGE_ID) + .conversationId(TEST_CONVERSATION_ID) + .feedbackType("THUMBS_UP") + .build(); + MessageFeedback saved = messageFeedbackService.submitFeedback(fb); + assertNotNull(saved); + assertNotNull(saved.getId()); + assertEquals(TEST_MESSAGE_ID, saved.getMessageId()); + assertEquals("THUMBS_UP", saved.getFeedbackType()); + } + + @Test + @Order(2) + @DisplayName("F-02 按 messageId 查询反馈") + void getByMessageId() { + MessageFeedback fb = messageFeedbackService.getByMessageId(TEST_MESSAGE_ID); + assertNotNull(fb); + assertEquals(TEST_MESSAGE_ID, fb.getMessageId()); + assertEquals("THUMBS_UP", fb.getFeedbackType()); + } + + @Test + @Order(3) + @DisplayName("F-03 覆盖提交（upsert）：点赞改为点踩") + void upsertFeedback() { + MessageFeedback fb = MessageFeedback.builder() + .messageId(TEST_MESSAGE_ID) + .conversationId(TEST_CONVERSATION_ID) + .feedbackType("THUMBS_DOWN") + .reasonCategory("inaccurate") + .reasonComment("答案有误") + .build(); + MessageFeedback saved = messageFeedbackService.submitFeedback(fb); + + // 验证覆盖后只有一条记录 + MessageFeedback queried = messageFeedbackService.getByMessageId(TEST_MESSAGE_ID); + assertNotNull(queried); + assertEquals("THUMBS_DOWN", queried.getFeedbackType()); + assertEquals("inaccurate", queried.getReasonCategory()); + assertEquals("答案有误", queried.getReasonComment()); + + // 验证 upsert 逻辑：id 应与原始相同 (不是新插入) + assertEquals(queried.getId(), saved.getId()); + } + + // ==================== 批量查询 ==================== + + @Test + @Order(4) + @DisplayName("F-04 批量查询反馈（SDK 回显场景）") + void getBatchByMessageIds() { + // 插入一条额外反馈 + String msg2 = "test_batch_" + UUID.randomUUID().toString().substring(0, 8); + messageFeedbackService.submitFeedback(MessageFeedback.builder() + .messageId(msg2) + .conversationId(TEST_CONVERSATION_ID) + .feedbackType("THUMBS_UP") + .build()); + + List list = messageFeedbackService.getBatchByMessageIds( + List.of(TEST_MESSAGE_ID, msg2, "non_existent_id")); + assertEquals(2, list.size()); + } + + // ==================== 按会话查询 ==================== + + @Test + @Order(5) + @DisplayName("F-05 按会话 ID 查询所有反馈") + void getByConversationId() { + List list = messageFeedbackService.getByConversationId(TEST_CONVERSATION_ID); + assertFalse(list.isEmpty()); + assertTrue(list.stream().allMatch(fb -> TEST_CONVERSATION_ID.equals(fb.getConversationId()))); + } + + // ==================== 统计 ==================== + + @Test + @Order(6) + @DisplayName("F-06 获取全局反馈统计") + void getStats() { + Map stats = messageFeedbackService.getStats(null, null); + assertNotNull(stats); + assertTrue(stats.containsKey("totalFeedbacks")); + assertTrue(stats.containsKey("thumbsUpCount")); + assertTrue(stats.containsKey("thumbsDownCount")); + assertTrue(stats.containsKey("satisfactionRate")); + assertTrue(stats.containsKey("reasonDistribution")); + assertTrue(stats.containsKey("dailyTrends")); + + // 满意率应在 0.0 ~ 1.0 之间 + double rate = (Double) stats.get("satisfactionRate"); + assertTrue(rate >= 0.0 && rate <= 1.0, "满意率应在 0~1 之间，实际: " + rate); + } + + @Test + @Order(7) + @DisplayName("F-07 统计按日期过滤") + void getStatsWithDateFilter() { + // 用近期日期范围过滤 + Map stats = messageFeedbackService.getStats("2020-01-01", "2099-12-31"); + assertNotNull(stats); + long total = ((Number) stats.get("totalFeedbacks")).longValue(); + assertTrue(total > 0, "宽日期范围应有数据"); + + // 用不可能有数据的日期范围过滤 + stats = messageFeedbackService.getStats("2000-01-01", "2000-01-02"); + long zero = ((Number) stats.get("totalFeedbacks")).longValue(); + assertEquals(0L, zero, "远古日期范围应无数反馈"); + } + + // ==================== 边界条件 ==================== + + @Test + @Order(8) + @DisplayName("F-08 查询不存在的 messageId 返回 null") + void getByNonExistentMessageId() { + MessageFeedback fb = messageFeedbackService.getByMessageId("non_existent_" + UUID.randomUUID()); + assertNull(fb); + } + + @Test + @Order(9) + @DisplayName("F-09 批量查询传入空列表返回空结果") + void getBatchByEmptyIds() { + List list = messageFeedbackService.getBatchByMessageIds(List.of()); + assertTrue(list.isEmpty()); + } + + @Test + @Order(10) + @DisplayName("F-10 提交反馈后 createTime 和 updateTime 不为空") + void verifyTimestamps() { + String msgId = "test_ts_" + UUID.randomUUID().toString().substring(0, 8); + MessageFeedback fb = MessageFeedback.builder() + .messageId(msgId) + .conversationId(TEST_CONVERSATION_ID) + .feedbackType("THUMBS_UP") + .build(); + MessageFeedback saved = messageFeedbackService.submitFeedback(fb); + assertNotNull(saved.getCreateTime()); + assertNotNull(saved.getUpdateTime()); + } + + @Test + @Order(11) + @DisplayName("F-11 更新反馈时 updateTime 应更新") + void verifyUpdateTimeChanges() throws InterruptedException { + String msgId = "test_uptime_" + UUID.randomUUID().toString().substring(0, 8); + MessageFeedback fb = MessageFeedback.builder() + .messageId(msgId) + .conversationId(TEST_CONVERSATION_ID) + .feedbackType("THUMBS_UP") + .build(); + MessageFeedback first = messageFeedbackService.submitFeedback(fb); + + Thread.sleep(10); // 确保时间戳有差异 + + MessageFeedback update = MessageFeedback.builder() + .messageId(msgId) + .conversationId(TEST_CONVERSATION_ID) + .feedbackType("THUMBS_DOWN") + .build(); + MessageFeedback second = messageFeedbackService.submitFeedback(update); + assertTrue(second.getUpdateTime().after(first.getUpdateTime()), + "更新后 updateTime 应晚于初始值"); + } + + // ==================== 点踩原因分布 ==================== + + @Test + @Order(12) + @DisplayName("F-12 点踩原因包含四种分类") + void reasonCategoryValues() { + // 验证统计中的 reasonDistribution 返回正确 + Map stats = messageFeedbackService.getStats(null, null); + @SuppressWarnings("unchecked") + Map dist = (Map) stats.get("reasonDistribution"); + assertNotNull(dist); + // 键应为四种原因之一 + dist.keySet().forEach(key -> assertTrue( + List.of("inaccurate", "irrelevant", "incomplete", "other").contains(key), + "未知原因分类: " + key)); + } +}