diff --git a/frontend/src/api/feedback.ts b/frontend/src/api/feedback.ts
index 7f618f9..a034bca 100644
--- a/frontend/src/api/feedback.ts
+++ b/frontend/src/api/feedback.ts
@@ -21,3 +21,4 @@ export function listFeedbackConversations(params: Record<string, any>): Promise<
 }
 export function getFeedbackMessages(conversationId: string): Promise<ApiResponse> { return request.get(`/feedback/messages?conversationId=${encodeURIComponent(conversationId)}`).then(r => r.data) }
 export function markFeedbackProcessed(id: string, data: any): Promise<ApiResponse> { return request.put(`/feedback/${id}/processed`, data).then(r => r.data) }
+export function deleteFeedback(id: string): Promise<ApiResponse> { return request.delete(`/feedback/${id}`).then(r => r.data) }
diff --git a/frontend/src/views/FeedbackOps.vue b/frontend/src/views/FeedbackOps.vue
index b1652bb..619049d 100644
--- a/frontend/src/views/FeedbackOps.vue
+++ b/frontend/src/views/FeedbackOps.vue
@@ -38,6 +38,7 @@
           <t-button size="small" variant="text" theme="primary" @click="createFaqFromRow(row)" v-if="row.feedbackType === 'THUMBS_UP'">生成 FAQ</t-button>
           <t-button size="small" variant="text" theme="warning" @click="openFaqAction(row)" v-if="row.feedbackType === 'THUMBS_DOWN'">关联 FAQ</t-button>
           <t-button size="small" variant="text" v-if="!row.processed" @click="markHandled(row)">标记已处理</t-button>
+          <t-button size="small" variant="text" theme="danger" @click="removeFeedback(row)">删除</t-button>
         </t-space>
       </template>
     </t-table>
@@ -83,12 +84,15 @@
 
 <script setup lang="ts">
 import { ref, onMounted, computed } from 'vue'
-import { listFeedbackConversations, getFeedbackMessages, markFeedbackProcessed } from '@/api/feedback'
+import { listFeedbackConversations, getFeedbackMessages, markFeedbackProcessed, deleteFeedback } from '@/api/feedback'
 import { listFaqs, createFaqFromFeedback, appendFaqFromFeedback, editFaqFromFeedback } from '@/api/faq'
 import { getCategoryTree } from '@/api/category'
+import { useConfirm } from '@/composables/useConfirm'
 import { toast } from '@/utils/toast'
 import { renderMarkdown } from '@/utils/markdown'
 
+const { confirm } = useConfirm()
+
 const filterFeedbackType = ref(''); const filterReasonCategory = ref(''); const filterProcessed = ref(''); const filterDate = ref('')
 const feedbacks = ref<any[]>([]); const loading = ref(false)
 const page = ref(1); const pageSize = ref(20); const total = ref(0)
@@ -227,6 +231,17 @@ async function markHandled(row: any) {
   } catch (e: any) { toast('操作失败：' + e.message, 'error') }
 }
 
+async function removeFeedback(row: any) {
+  const fbId = row.feedbackId || row.feedback_id
+  if (!fbId) { toast('未找到反馈记录', 'error'); return }
+  if (!await confirm('确认删除该反馈记录？')) return
+  try {
+    const r = await deleteFeedback(fbId)
+    if (r.success) { toast('删除成功', 'success'); loadList(page.value) }
+    else toast(r.message || '删除失败', 'error')
+  } catch (e: any) { toast('删除失败：' + e.message, 'error') }
+}
+
 function createFaqFromRow(row: any) {
   // 预填问题来自后端 SQL 中的 user_question / userQuestion 字段名
   faqModal.value = {
diff --git a/src/main/java/com/wok/supportbot/controller/MessageFeedbackController.java b/src/main/java/com/wok/supportbot/controller/MessageFeedbackController.java
index 3ce4f4e..c70d86b 100644
--- a/src/main/java/com/wok/supportbot/controller/MessageFeedbackController.java
+++ b/src/main/java/com/wok/supportbot/controller/MessageFeedbackController.java
@@ -149,6 +149,32 @@ public class MessageFeedbackController {
         }
     }
 
+    /**
+     * 删除反馈（逻辑删除）
+     */
+    @DeleteMapping("/feedback/{id}")
+    @PreAuthorize("hasAnyRole('admin','kb_operator')")
+    public ResponseEntity<Map<String, Object>> deleteFeedback(@PathVariable Long id) {
+        try {
+            messageFeedbackService.deleteFeedback(id);
+            return ResponseEntity.ok(Map.of(
+                    "success", true,
+                    "message", "删除成功"
+            ));
+        } catch (IllegalArgumentException e) {
+            return ResponseEntity.status(400).body(Map.of(
+                    "success", false,
+                    "message", e.getMessage()
+            ));
+        } catch (Exception e) {
+            log.error("删除反馈失败: id={}", id, e);
+            return ResponseEntity.status(500).body(Map.of(
+                    "success", false,
+                    "message", "删除失败：" + e.getMessage()
+            ));
+        }
+    }
+
     /**
      * 获取反馈统计数据
      *
diff --git a/src/main/java/com/wok/supportbot/service/MessageFeedbackService.java b/src/main/java/com/wok/supportbot/service/MessageFeedbackService.java
index 27ad250..1939a47 100644
--- a/src/main/java/com/wok/supportbot/service/MessageFeedbackService.java
+++ b/src/main/java/com/wok/supportbot/service/MessageFeedbackService.java
@@ -258,6 +258,20 @@ public class MessageFeedbackService {
         return messageFeedbackMapper.selectById(id);
     }
 
+    /**
+     * 删除反馈（逻辑删除）
+     *
+     * @param id 反馈 ID
+     */
+    public void deleteFeedback(Long id) {
+        MessageFeedback feedback = messageFeedbackMapper.selectById(id);
+        if (feedback == null) {
+            throw new IllegalArgumentException("反馈不存在: id=" + id);
+        }
+        messageFeedbackMapper.deleteById(id);
+        log.info("反馈已删除: id={}", id);
+    }
+
     /**
      * 按会话ID查询所有反馈
      *