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为客服角色管理页面的字段添加 label 

并移除排序字段
dev-mcp
wanghanlin 3 weeks ago
parent
747a9ab558
commit
8c02a3f054
5 changed files with 42 additions and 42 deletions
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  1. 19
      src/main/java/com/wok/supportbot/config/DatabaseInitConfig.java
  2. 4
      src/main/java/com/wok/supportbot/controller/CustomerServiceRoleController.java
  3. 16
      src/main/java/com/wok/supportbot/service/CustomerServiceRoleService.java
  4. 16
      src/main/resources/init-database.sql
  5. 29
      src/main/resources/static/components/RoleManager.js

19
src/main/java/com/wok/supportbot/config/DatabaseInitConfig.java
View File

@ -339,7 +339,6 @@ public class DatabaseInitConfig {
name VARCHAR(100) NOT NULL, name VARCHAR(100) NOT NULL,
description TEXT, description TEXT,
prompt TEXT, prompt TEXT,
sort_order INTEGER DEFAULT 0 NOT NULL,
enabled BOOLEAN DEFAULT TRUE NOT NULL, enabled BOOLEAN DEFAULT TRUE NOT NULL,
create_time TIMESTAMP DEFAULT CURRENT_TIMESTAMP NOT NULL, create_time TIMESTAMP DEFAULT CURRENT_TIMESTAMP NOT NULL,
update_time TIMESTAMP DEFAULT CURRENT_TIMESTAMP NOT NULL, update_time TIMESTAMP DEFAULT CURRENT_TIMESTAMP NOT NULL,
@ -347,7 +346,7 @@ public class DatabaseInitConfig {
) )
"""; """;
jdbcTemplate.execute(sql); jdbcTemplate.execute(sql);
jdbcTemplate.execute("CREATE INDEX IF NOT EXISTS idx_customer_service_role_enabled ON customer_service_role (enabled, sort_order)");
jdbcTemplate.execute("CREATE INDEX IF NOT EXISTS idx_customer_service_role_enabled ON customer_service_role (enabled)");
} }
private void createCustomerServiceRoleCategoryTable() { private void createCustomerServiceRoleCategoryTable() {
@ -464,17 +463,17 @@ public class DatabaseInitConfig {
""" """
职责：回答用户关于业务办理、服务流程、常见问题、问题受理和进度说明的问题。 职责：回答用户关于业务办理、服务流程、常见问题、问题受理和进度说明的问题。
要求：优先依据知识库回答；资料不足时说明无法确认，并引导用户补充必要信息；涉及财务、行政制度细节时不要猜测，应提示转对应角色处理。 要求：优先依据知识库回答；资料不足时说明无法确认，并引导用户补充必要信息；涉及财务、行政制度细节时不要猜测，应提示转对应角色处理。
""", 10);
""");
upsertDefaultRole("finance", "财务", "付款、退款、发票、对账、报销、结算与费用规则", upsertDefaultRole("finance", "财务", "付款、退款、发票、对账、报销、结算与费用规则",
""" """
职责：回答付款、退款、发票、对账、报销、结算、费用规则相关问题。 职责：回答付款、退款、发票、对账、报销、结算、费用规则相关问题。
要求：金额、账户、票据、时间节点必须严谨；知识库没有依据时不得编造政策；需要用户提供单号、金额、日期、发票抬头等关键信息。 要求：金额、账户、票据、时间节点必须严谨；知识库没有依据时不得编造政策；需要用户提供单号、金额、日期、发票抬头等关键信息。
""", 20);
""");
upsertDefaultRole("administration", "行政", "办公制度、行政流程、资产、会议、考勤、用章、采购与后勤", upsertDefaultRole("administration", "行政", "办公制度、行政流程、资产、会议、考勤、用章、采购与后勤",
""" """
职责：回答办公制度、行政流程、资产、会议、考勤、入职、用章、采购、后勤等问题。 职责：回答办公制度、行政流程、资产、会议、考勤、入职、用章、采购、后勤等问题。
要求：优先依据公司制度和流程文件回答；涉及审批权限、特殊例外或未覆盖场景时提示按制度提交申请或联系行政负责人。 要求：优先依据公司制度和流程文件回答；涉及审批权限、特殊例外或未覆盖场景时提示按制度提交申请或联系行政负责人。
""", 30);
""");
retireObsoleteDefaultRoles(); retireObsoleteDefaultRoles();
} }
@ -485,19 +484,18 @@ public class DatabaseInitConfig {
upsertDefaultAccount("administration", "行政账号", "默认行政账号", "administration"); upsertDefaultAccount("administration", "行政账号", "默认行政账号", "administration");
} }
private void upsertDefaultRole(String roleKey, String name, String description, String prompt, int sortOrder) {
private void upsertDefaultRole(String roleKey, String name, String description, String prompt) {
jdbcTemplate.update(""" jdbcTemplate.update("""
INSERT INTO customer_service_role (role_key, name, description, prompt, sort_order)
VALUES (?, ?, ?, ?, ?)
INSERT INTO customer_service_role (role_key, name, description, prompt)
VALUES (?, ?, ?, ?)
ON CONFLICT (role_key) ON CONFLICT (role_key)
DO UPDATE SET name = EXCLUDED.name, DO UPDATE SET name = EXCLUDED.name,
description = EXCLUDED.description, description = EXCLUDED.description,
prompt = EXCLUDED.prompt, prompt = EXCLUDED.prompt,
sort_order = EXCLUDED.sort_order,
enabled = true, enabled = true,
is_delete = false, is_delete = false,
update_time = CURRENT_TIMESTAMP update_time = CURRENT_TIMESTAMP
""", roleKey, name, description, prompt, sortOrder);
""", roleKey, name, description, prompt);
} }
private void upsertDefaultAccount(String accountKey, String name, String description, String roleKey) { private void upsertDefaultAccount(String accountKey, String name, String description, String roleKey) {
@ -1122,7 +1120,6 @@ public class DatabaseInitConfig {
executeComment("COLUMN customer_service_role.name", "角色名称"); executeComment("COLUMN customer_service_role.name", "角色名称");
executeComment("COLUMN customer_service_role.description", "角色描述"); executeComment("COLUMN customer_service_role.description", "角色描述");
executeComment("COLUMN customer_service_role.prompt", "系统提示词（角色人设与行为规范）"); executeComment("COLUMN customer_service_role.prompt", "系统提示词（角色人设与行为规范）");
executeComment("COLUMN customer_service_role.sort_order", "排序权重");
executeComment("COLUMN customer_service_role.enabled", "是否启用"); executeComment("COLUMN customer_service_role.enabled", "是否启用");
executeComment("COLUMN customer_service_role.create_time", "创建时间"); executeComment("COLUMN customer_service_role.create_time", "创建时间");
executeComment("COLUMN customer_service_role.update_time", "更新时间"); executeComment("COLUMN customer_service_role.update_time", "更新时间");

4
src/main/java/com/wok/supportbot/controller/CustomerServiceRoleController.java
View File

@ -49,7 +49,7 @@ public class CustomerServiceRoleController {
try { try {
customerServiceRoleService.createRole( customerServiceRoleService.createRole(
str(body.get("roleKey")), str(body.get("name")), str(body.get("description")), str(body.get("roleKey")), str(body.get("name")), str(body.get("description")),
str(body.get("prompt")), intOrNull(body.get("sortOrder")), boolOrNull(body.get("enabled")));
str(body.get("prompt")), boolOrNull(body.get("enabled")));
return ResponseEntity.ok(Map.of("success", true, "message", "角色创建成功")); return ResponseEntity.ok(Map.of("success", true, "message", "角色创建成功"));
} catch (Exception e) { } catch (Exception e) {
return ResponseEntity.status(500).body(Map.of("success", false, "message", "创建角色失败：" + e.getMessage())); return ResponseEntity.status(500).body(Map.of("success", false, "message", "创建角色失败：" + e.getMessage()));
@ -62,7 +62,7 @@ public class CustomerServiceRoleController {
try { try {
customerServiceRoleService.updateRole(roleId, customerServiceRoleService.updateRole(roleId,
str(body.get("name")), str(body.get("description")), str(body.get("prompt")), str(body.get("name")), str(body.get("description")), str(body.get("prompt")),
intOrNull(body.get("sortOrder")), boolOrNull(body.get("enabled")));
boolOrNull(body.get("enabled")));
return ResponseEntity.ok(Map.of("success", true, "message", "角色更新成功")); return ResponseEntity.ok(Map.of("success", true, "message", "角色更新成功"));
} catch (Exception e) { } catch (Exception e) {
return ResponseEntity.status(500).body(Map.of("success", false, "message", "更新角色失败：" + e.getMessage())); return ResponseEntity.status(500).body(Map.of("success", false, "message", "更新角色失败：" + e.getMessage()));

16
src/main/java/com/wok/supportbot/service/CustomerServiceRoleService.java
View File

@ -32,10 +32,10 @@ public class CustomerServiceRoleService {
* @param includeDisabled true=包含已停用角色（管理页用）；false=仅启用角色（对话页用） * @param includeDisabled true=包含已停用角色（管理页用）；false=仅启用角色（对话页用）
*/ */
public List<Map<String, Object>> listRoles(boolean includeDisabled) { public List<Map<String, Object>> listRoles(boolean includeDisabled) {
String roleSql = "SELECT id::text AS id, role_key, name, description, prompt, sort_order, enabled, allowed_mcp_tools "
String roleSql = "SELECT id::text AS id, role_key, name, description, prompt, enabled, allowed_mcp_tools "
+ "FROM customer_service_role WHERE is_delete = false " + "FROM customer_service_role WHERE is_delete = false "
+ (includeDisabled ? "" : "AND enabled = true ") + (includeDisabled ? "" : "AND enabled = true ")
+ "ORDER BY sort_order ASC, id ASC";
+ "ORDER BY id ASC";
List<Map<String, Object>> roles = jdbcTemplate.queryForList(roleSql); List<Map<String, Object>> roles = jdbcTemplate.queryForList(roleSql);
String categorySql = """ String categorySql = """
@ -94,7 +94,7 @@ public class CustomerServiceRoleService {
* 新增角色。role_key 缺省时自动生成。 * 新增角色。role_key 缺省时自动生成。
*/ */
@Transactional(rollbackFor = Exception.class) @Transactional(rollbackFor = Exception.class)
public void createRole(String roleKey, String name, String description, String prompt, Integer sortOrder, Boolean enabled) {
public void createRole(String roleKey, String name, String description, String prompt, Boolean enabled) {
if (name == null || name.trim().isEmpty()) { if (name == null || name.trim().isEmpty()) {
throw new IllegalArgumentException("角色名称不能为空"); throw new IllegalArgumentException("角色名称不能为空");
} }
@ -102,11 +102,10 @@ public class CustomerServiceRoleService {
? "role_" + System.currentTimeMillis() ? "role_" + System.currentTimeMillis()
: roleKey.trim(); : roleKey.trim();
jdbcTemplate.update(""" jdbcTemplate.update("""
INSERT INTO customer_service_role (role_key, name, description, prompt, sort_order, enabled)
VALUES (?, ?, ?, ?, ?, ?)
INSERT INTO customer_service_role (role_key, name, description, prompt, enabled)
VALUES (?, ?, ?, ?, ?)
""", """,
key, name.trim(), description, prompt, key, name.trim(), description, prompt,
sortOrder != null ? sortOrder : 0,
enabled != null ? enabled : true); enabled != null ? enabled : true);
} }
@ -114,7 +113,7 @@ public class CustomerServiceRoleService {
* 编辑角色基本信息（不含知识库分类，分类走 {@link #updateRoleCategories}）。 * 编辑角色基本信息（不含知识库分类，分类走 {@link #updateRoleCategories}）。
*/ */
@Transactional(rollbackFor = Exception.class) @Transactional(rollbackFor = Exception.class)
public void updateRole(Long roleId, String name, String description, String prompt, Integer sortOrder, Boolean enabled) {
public void updateRole(Long roleId, String name, String description, String prompt, Boolean enabled) {
if (roleId == null || roleId <= 0) { if (roleId == null || roleId <= 0) {
throw new IllegalArgumentException("角色ID无效"); throw new IllegalArgumentException("角色ID无效");
} }
@ -123,11 +122,10 @@ public class CustomerServiceRoleService {
} }
jdbcTemplate.update(""" jdbcTemplate.update("""
UPDATE customer_service_role UPDATE customer_service_role
SET name = ?, description = ?, prompt = ?, sort_order = ?, enabled = ?, update_time = CURRENT_TIMESTAMP
SET name = ?, description = ?, prompt = ?, enabled = ?, update_time = CURRENT_TIMESTAMP
WHERE id = ? AND is_delete = false WHERE id = ? AND is_delete = false
""", """,
name.trim(), description, prompt, name.trim(), description, prompt,
sortOrder != null ? sortOrder : 0,
enabled != null ? enabled : true, enabled != null ? enabled : true,
roleId); roleId);
} }

16
src/main/resources/init-database.sql
View File

@ -137,7 +137,6 @@ CREATE TABLE IF NOT EXISTS customer_service_role (
name VARCHAR(100) NOT NULL, name VARCHAR(100) NOT NULL,
description TEXT, description TEXT,
prompt TEXT, prompt TEXT,
sort_order INTEGER NOT NULL DEFAULT 0,
enabled BOOLEAN NOT NULL DEFAULT TRUE, enabled BOOLEAN NOT NULL DEFAULT TRUE,
create_time TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP, create_time TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
update_time TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP, update_time TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
@ -145,7 +144,7 @@ CREATE TABLE IF NOT EXISTS customer_service_role (
allowed_mcp_tools JSONB NOT NULL DEFAULT '[]' allowed_mcp_tools JSONB NOT NULL DEFAULT '[]'
); );
CREATE INDEX IF NOT EXISTS idx_customer_service_role_enabled ON customer_service_role (enabled, sort_order);
CREATE INDEX IF NOT EXISTS idx_customer_service_role_enabled ON customer_service_role (enabled);
COMMENT ON TABLE customer_service_role IS '客服角色表'; COMMENT ON TABLE customer_service_role IS '客服角色表';
COMMENT ON COLUMN customer_service_role.id IS '主键'; COMMENT ON COLUMN customer_service_role.id IS '主键';
@ -153,7 +152,6 @@ COMMENT ON COLUMN customer_service_role.role_key IS '角色标识符（唯一
COMMENT ON COLUMN customer_service_role.name IS '角色名称'; COMMENT ON COLUMN customer_service_role.name IS '角色名称';
COMMENT ON COLUMN customer_service_role.description IS '角色描述'; COMMENT ON COLUMN customer_service_role.description IS '角色描述';
COMMENT ON COLUMN customer_service_role.prompt IS '系统提示词'; COMMENT ON COLUMN customer_service_role.prompt IS '系统提示词';
COMMENT ON COLUMN customer_service_role.sort_order IS '排序权重';
COMMENT ON COLUMN customer_service_role.enabled IS '是否启用'; COMMENT ON COLUMN customer_service_role.enabled IS '是否启用';
COMMENT ON COLUMN customer_service_role.create_time IS '创建时间'; COMMENT ON COLUMN customer_service_role.create_time IS '创建时间';
COMMENT ON COLUMN customer_service_role.update_time IS '更新时间'; COMMENT ON COLUMN customer_service_role.update_time IS '更新时间';
@ -161,16 +159,16 @@ COMMENT ON COLUMN customer_service_role.is_delete IS '逻辑删除';
COMMENT ON COLUMN customer_service_role.allowed_mcp_tools IS '允许使用的 MCP 工具列表（JSONB 数组，空=不允许，["*"]=全部允许）'; COMMENT ON COLUMN customer_service_role.allowed_mcp_tools IS '允许使用的 MCP 工具列表（JSONB 数组，空=不允许，["*"]=全部允许）';
-- 默认角色种子数据 -- 默认角色种子数据
INSERT INTO customer_service_role (role_key, name, description, sort_order, enabled)
VALUES ('general', '客服', '通用客服角色', 0, TRUE)
INSERT INTO customer_service_role (role_key, name, description, enabled)
VALUES ('general', '客服', '通用客服角色', TRUE)
ON CONFLICT (role_key) DO NOTHING; ON CONFLICT (role_key) DO NOTHING;
INSERT INTO customer_service_role (role_key, name, description, sort_order, enabled)
VALUES ('finance', '财务', '财务相关客服角色', 1, TRUE)
INSERT INTO customer_service_role (role_key, name, description, enabled)
VALUES ('finance', '财务', '财务相关客服角色', TRUE)
ON CONFLICT (role_key) DO NOTHING; ON CONFLICT (role_key) DO NOTHING;
INSERT INTO customer_service_role (role_key, name, description, sort_order, enabled)
VALUES ('administration', '行政', '行政相关客服角色', 2, TRUE)
INSERT INTO customer_service_role (role_key, name, description, enabled)
VALUES ('administration', '行政', '行政相关客服角色', TRUE)
ON CONFLICT (role_key) DO NOTHING; ON CONFLICT (role_key) DO NOTHING;
-- ============================================================ -- ============================================================

29
src/main/resources/static/components/RoleManager.js
View File

@ -19,14 +19,24 @@ export default {
<!-- 新增 / 编辑 表单 --> <!-- 新增 / 编辑 表单 -->
<div style="border:1px solid var(--border);border-radius:8px;padding:12px;margin-bottom:16px;"> <div style="border:1px solid var(--border);border-radius:8px;padding:12px;margin-bottom:16px;">
<div class="input-row"> <div class="input-row">
<input class="input" v-model="form.name" placeholder="角色名称 *">
<input class="input" v-model="form.description" placeholder="职责描述（可选）">
<input class="input input-sm" v-model.number="form.sortOrder" type="number" placeholder="排序">
<label class="toggle-line"><input type="checkbox" v-model="form.enabled"><span>启用</span></label>
<div style="flex:1;min-width:0;">
<label style="display:block;font-size:12px;color:var(--sub);margin-bottom:4px;">角色名称 <span style="color:#b91c1c;">*</span></label>
<input class="input" v-model="form.name" placeholder="请输入角色名称">
</div>
<div style="flex:1;min-width:0;">
<label style="display:block;font-size:12px;color:var(--sub);margin-bottom:4px;">职责描述</label>
<input class="input" v-model="form.description" placeholder="可选，简要说明角色职责">
</div>
<div style="display:flex;align-items:flex-end;padding-bottom:6px;">
<label class="toggle-line"><input type="checkbox" v-model="form.enabled"><span>启用</span></label>
</div>
</div>
<div style="margin-top:8px;">
<label style="display:block;font-size:12px;color:var(--sub);margin-bottom:4px;">角色人设 / 风格提示词</label>
<textarea class="textarea" v-model="form.prompt" rows="2"
placeholder="例如：先判断问题归属，再引导用户补充必要信息，并按制度或流程说明下一步。"
style="width:100%;"></textarea>
</div> </div>
<textarea class="textarea" v-model="form.prompt" rows="2"
placeholder="角色人设 / 风格提示词，例如：先判断问题归属，再引导用户补充必要信息，并按制度或流程说明下一步。"
style="margin-top:8px;width:100%;"></textarea>
<div class="input-row" style="margin-top:8px;"> <div class="input-row" style="margin-top:8px;">
<button class="btn btn-success" @click="submit">{{ editingId ? '保存修改' : '新增角色' }}</button> <button class="btn btn-success" @click="submit">{{ editingId ? '保存修改' : '新增角色' }}</button>
<button v-if="editingId" class="btn btn-outline btn-sm" @click="resetForm">取消编辑</button> <button v-if="editingId" class="btn btn-outline btn-sm" @click="resetForm">取消编辑</button>
@ -75,7 +85,7 @@ export default {
setup() { setup() {
const roles = ref([]) const roles = ref([])
const editingId = ref('') const editingId = ref('')
const form = reactive({ name: '', description: '', prompt: '', sortOrder: 0, enabled: true })
const form = reactive({ name: '', description: '', prompt: '', enabled: true })
async function reload() { async function reload() {
try { try {
@ -96,7 +106,6 @@ export default {
form.name = '' form.name = ''
form.description = '' form.description = ''
form.prompt = '' form.prompt = ''
form.sortOrder = 0
form.enabled = true form.enabled = true
} }
@ -105,7 +114,6 @@ export default {
form.name = role.name || '' form.name = role.name || ''
form.description = role.description || '' form.description = role.description || ''
form.prompt = role.prompt || '' form.prompt = role.prompt || ''
form.sortOrder = Number(role.sort_order || 0)
form.enabled = role.enabled !== false form.enabled = role.enabled !== false
} }
@ -118,7 +126,6 @@ export default {
name: form.name, name: form.name,
description: form.description, description: form.description,
prompt: form.prompt, prompt: form.prompt,
sortOrder: form.sortOrder,
enabled: form.enabled enabled: form.enabled
} }
try { try {

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